Waterside Holiday Park

i dont even think that this campsite deserves a star rating because of what they did to us
the management (Waterside holiday park, Essex) in this place were so crap! they have accused us of doing things that we didnt do!
they have accused us of taking pictures of each other half naked and making noise at 2amhow can we do that if all of our group members are already sleeping by 11pm? they even said that they have pictures to prove what they were accusing us, but funny enough, they couldnt even show it to ustake note, we’ve got minors with us and it is illegal to take pictures of the minors without their parent’s consent One more thing, when we were trying to file a counter complain, but they didnt listen to us, they just said sorry guys, thats not what we’ve heard from the families who came to us complaining about you. Do you think thats a good customer srevice? I’ll say it’s the worse. If you’re a manager of a business and your customers are complaining about each other, you should listen to both sides of the story, not only one side.
maybe the management werent being fair because the complainants were white and the accused were asians? Im not accusing them of anything but i believe that i have the right to say what i think of the place and their services