Holiday Inn Express Hotel Stoke On Trent

the rooms are small, but they are comfortable, clean and a reasonable price

nice clean room small but all the essential are included in the room. breakfast are good quality section.

We stayed at this hotel recently. My sister and I shared a twin room, whilst our parents shared a double room. Both rooms were the same size and had a double bed and either a sofa or sofa made up as a bed (in the twin room).
The rooms were well equipped and clean with everything you might expect from a Holiday Inn.
Contrary to the other reviews we found that our room was far too hot, it did look like the place had recently been refurbished so perhaps they fixed the heating during refurbishments???
Breakfast is in the Harvester Bar next door where you pay a set fee and then eat as much as you want.
Staff were friendly and overall we had a pleasant two night stay here.

good if your are looking for a basic one night stop over, but you certainly wouldnt want to stay in it a base for tourism or work.
Some of the rooms are cold despite the radiators being turned on fullthey just never warm up.
Most of the rooms are rather on the small side, but as i say, if you are staying for a just a stopover they suffice quite fine.
The location and price of it makes it very useful for any football fans who are up for a match at the Britannia Stadium on the same complex, and the harvester next door serves very good, reasonably priced food.
Transport links are good because you are well placed for most of the tourist attractions in stoke without too much travelling, and can get straight on with your journey with 3 main roads practically on your doorstep

Stayed here on a whim a few weeks back. We had no problems with the hotel. Rooms are fairly small even by holiday inn standards and staff on reception seemed a bit bored. Still, good basic hotel and of course breakfast is included!

Upon entering our room my first comment was gosh (or suitably colourful words to that effect), it’s freezing in here, I’ll shut the window! Only problem was, the window was shut! The radiator was on number 3 (out of 5), yet cold, I turned it up and went to seek out the rest of the group in the bar. We got back to an ice cold room at midnight.
As will become apparent, I feel I am suitably qualified to comment on the rooms in this hotel. Upon returning to our room at midnight and discovering that it was still ice cold, we contacted the reception who promised to send a man down. He duly arrived, tinkered with the radiator (assuming that we were stupid enough not to have checked it), disappeared and came back again with a tiny fan heater! He did say that if we wanted to wait until 0200 he would see if there were some no shows whose room we could have. Having been up since 0600 and with a full day ahead we declined at that stage.
The room we had was NOT a family room, it was a standard double (and we let the reception know this fact when we went to the bar shortly after checking in we were told that they were full, but sorry).
Having spent a rather cold first night in the room, the following morning we requested that the radiator be fixed or we be moved to another room. After a long day out and upon our arrival back at the hotel we were told that the heating had been fixed so we hadn’t been moved. Uh huh?
Entering the room was like walking into a refrigerator. Back to reception. The first room we were offered was a single! Yes, it did have a double bed but I can confirm that the room was just big enough for said bed in the corner against the wall and one bedside cabinet. Having booked a family room in the first place this was not acceptable. Apart from size and lack of wardrobe doors, chair and coffee table, the room was identical to the standard double.
The next room we were offered was an executive. Only problem was, it was a smoking room and we had specifically asked for non-​smoking. The exec room had been redecorated about 3 weeks previously and was far more modern in appearance than the original rooms. Light wood, rather than dark was used and there was a more contemporary feel to the place. Size wise it was identical and had the same features save for the addition of a sofa bed (not put away) in place of the chair, mini-​bar and towelling robes in the bathroom. Despite having only had three weeks use, it stunk. My husband had just got over a cold and I never do well in very smokey atmospheres so this room was just not an option. Opting for the lesser of three evils we agreed to take the single!
Despite the problems we had we would stay here again. It was better than the Jarvis Clayton Lodge up the road (which felt rather like an old people’s home!). The hotel was fairly character-​less but was clean and functional. Facilities were good and prices reasonable.