Dellingers Tire and Auto

i have been taking both of my vehicles to the Dellinger’s on Western Branch since I moved here in 2012. I trusted them and relied on the people there. I felt comfortable going there with my cars. My husband can very easily work on our vehicles but instead, we took them there.
Everything was going great until I needed my new inspection sticker in September. The Camry failed the inspection and on the list of items wrong was a leaking rack and pinion. The total repairs (for all) were going to cost $ 1800. Money I ABSOLUTELY did not have. We spoke to a gentleman about the issue and he said for sure that it was leaking. After MUCH crying and concern, I took it to 2 more mechanics (one was a friend) and they both confirmed that this was simply NOT TRUE. There was zero leaks. There’s not even spots on my driveway (FROM ANYTHING). I went ahead and got the other items repaired somewhere else and passed my inspection. Again, there were no problems with my rack and pinion.
To top things off, 2 days after I failed the inspection, I got pulled over by a state trooper who threatened to have my car towed or issue a summons against me since the rack and pinion is a safety issue and I shouldn’t be driving my car. I desperately explained to him that I had taken it elsewhere and it wasn’t true and that I was getting the car fixed over the weekend. I was blessed that day because he let me go.
So, to tell you that it was a horrible experience being lied to by the staff there, is an understatement. I trusted them, I believed in their honesty. I was apparently just a target for additional revenue by saying something was broken, when it clearly wasn’t. It took every bit of restraint to not go in there and make an absolute scene by calling them liars. But, where would that get me… no where. I also wanted to report them to the state for this false repair statement. But, I didn’t.
Instead, I tell everyone I know to not go there and I will also NEVER go back.