I would advise people to be VERY careful if you do use this chap for cleaning your carpets, as he did my Mothers house, who is a Pensioner, a few Years back, and did a very poor job all round, which was totally overpriced, but was VERY aggresive toward her when she complained, and insisted she HAD to pay cash when he finished the job. Sadly, she was so afraid of him, she did pay him cash, just to get him out of the House. I also spoke to him on the phone, and he came across as a bit of a Bully. So you have been warned about this Guy, be very wary of him is my advice. BTWThis guy used to be based in the Sandfields area of Swansea.