I can only agree with Lyndyloubs review. We went last Sunday. Initially we were ignored at the bar and others served first. We ordered 2 soups and 3 main courses. We had to ask a waitress to clear our table 15 mins later as it had all the previous occupants plates on it. After about 40 mins we asked where our soups were. No one seemed to care or take any responsibility. After an hour or so the soups arrived. We had to ask for cutlery and for the bread roll accompaniment. We had had enough by then and asked for our money back and left. I cannot begin to describe what a terrible experience this was. The old man behind the bar was miserable and no-one apologized to us. Avoid this ‘restaurant’ at all costs!
Lyndyl
Rating des Ortes: 1 Luton, United Kingdom
Today we decided to give the Waterfront Restaurant at totland Bay another chance, mainly because of the wonderful location, after the previous disappointing visit due to the poor bar and waiting staff. We arrived and chose a table and two members of our party went to the bar to make our drink orders. After standing at the bar waiting to be served(no-one else waiting) the restaurant owner who was busy bottling up then spent 15 minutes ignoring and refusing to make eye contact with any of our party. A waitress also entered the bar area at one point and also ignored our waiting family members. I am surprised he has any restaurant at all with his total disregard for customers. We will definitely not be giving him any more chances and my advice to everyone is steer clear. There are many more restaurants on this island who are worthy of receiving your hard earned money! We decided that if he didn’t want our business we were sure somewhere else would and our party left. Its such a shame that such a miserable man owns this restaurant in such an idyllic setting.