One of the only appliance shops in West Cornwall. We went to get a new TV as our old TV had suddenly died. Had researched online and knew the TV we wanted. Needed to walk in buy it and leave as difficult keeping a 2 year old safe in an appliance shop. However it wasn’t quite that easy. Arrived to a manager going for his break and handing over to another member of staff. They spent 20 minutes supporting another family who didn’t know what they wanted. They did check the stock for us on the item but couldn’t serve us as the where handing over for break and serving this other family. The other person who working the TV section had spoke to everyone else browsing except us. 40 minutes later and the manager was returning from break and we’re still stood waiting with a toddler who is about to wreck the joint. Given my partner was now cross he approached the manager and told him if we didn’t have a TV purchased in 5 minutes we where leaving. How strange that within 5 minutes a TV was in the car. Shocking service — Confused if they want to make money or just help people browsing. Could have got it more easily offline but wanted to support local business. Back to online shopping next time. Small car park.