I have been a customer of WDC for 17 years! Over many years, sales assistants and managers, they have provided me with a great level or selection and customer service. The original store was fairly small, but was well staffed and managed(I seem to remember by Doug and Adrian). They really helped me out and provided me with a lot of valued info when I were just a wee tub-thumper. When the larger store opened, the range that they carried really increased, however the customer service did not match. However, I am glad to say, in the last 8 – 9 years I have only had good service at decent prices from them and the shop seems to get bigger every time I visit! I shant go into details of brands carried, but all major and most custom drum and cymbal manufacturers are represented at WDC. They have helped me out on some really perverse special orders in the past… anyone else order 15″ Ludwig Silver Dot heads? Vater Shedder drumsticks? Just me? Hmmm thought so…