EE

Bought 2 phone contracts from here just under a year ago. When I went back in with a problem with one of the phones, they didn’t want to know. The store manager was incredibly rude and treated me with no manners. The girls who work there have no idea what they’re doing if it’s not picking an option off a computer screen. Went to the EE store in Liverpool and they sorted the problem straight away.

I called in EE today to take another look at the new Iphone 6, EE do not have the best contract deals compared to the likes of Virgin Media and Tesco Mobile so I didn’t plan on getting a new contract today, and anyway I am in a contract with Tesco for the next year.
This store is located near Debenams and opposite The Wigan Warriors shop, at one of the ends of Wigan’s Grand Arcade Shopping Centre.
With it being reasonably close to closing time, they must of only been one member of staff working.
He seemed more of a laid back guy who just wanted to lock up and go home rather than a helpful, energetic salesman.
Even though the differences between the Iphone 6 plus, 6 and 5s were right next to the phones, he didn’t appear to know that information or any other information without looking online, a feel someone working in a shop like EE, should be more friendly and energetic and know about their products, especially the popular ones.
This shop isn’t particuarly large but the size is okay for a mobile phone shop.
I was upset to see the phones were nailed down, so you couldn’t even move them, I find this limiting how you can experiment with the phones, they should follow the Apple model where they are nailed down but with a sort of wire where you can move around with it.
I am mixed between a single star and two stars for this store, although I would advise you to avoid this store, it doesn’t make me want to advise you to avoid the whole EE brand at all costs and I suppose the store could be worse, such as by not having any phones on show or a lot less so I feel like 2 stars is a fairer rating than a single one star.