I normally travel to London to get my films processed but thought i’d try Snappy snaps windsor as it was nearer. I wish I didnt. The negs came back with finger prints all over them, scratches and a white powder. The prints had the marks from negs enlarged on every print. When I asked why there are marks on negs I was told its a fault with the film. Kodak told me if all the other film from the same batch number are ok then its not the film! I said so wheres the finger prints on negs come from, she said its when she was handling film. I asked for a refund but was told no as its not the labs fault. I asked before I got my film processed how much it would be. I asked for process colour neg and scan to CD. I was told £1.99 per picture! 36 exp=£72! I was then told 25p per print then 35p. Dont trust these people as they dont have a clue about film processing or how to handle films.