DoubleTree by Hilton Hotel Woking

This hotel is a solid and good choice in my opinion. Lobby is nice and clean… Rooms are clean.
Some annoying noise from what I assume is the HVAC unit droning on outside. Not a big deal though.
Last day here the water is turned off without notice so no shower for me. I am pissed! Complaining gets no apology at front desk so major downgrade in my opinion.
A company is graded by how they handle problems and this hotel handled it very poorly.
I dropped this hotel from 4 stars down to 2 due to the water being turned off and how the front desk handled (poorly) the situation.

The DoubleTree by Hilton Woking officially opened its doors on September 1, having been a Holiday Inn hotel for the past fourteen years.
The hotel has undergone a major transformation, including refurbishment of bedrooms (not all floors have yet been refurbished, but should be completed by early 2016), restaurant, reception, forecourt etc.
It can be found in the centre of Woking, around a six minute walk from the train station (which has excellent links to London Waterloo) as well as other parts of the country. Certainly this hotel can make a great base for London trips, thus avoiding costly hotels in the city. A high speed train takes around 40 minutes, or less to reach Waterloo.
There are a total of seven floors, the top floor being dedicated to HHonors members.
There’s an onsite car park (below ground) as well as spaces on ground level. Staff are polite, welcoming and friendly.
This is my first stay at this hotel as a Double Tree (I’d stayed here on many occasions when it was a Holiday Inn), and am most impressed by what I see.
The refurbished rooms are great & those on the seventh floor have walk-​in showers instead of a bath (perfect for me). There are plenty of plug sockets, tea/​coffee making facilities, Nespresso machine (Executive rooms only, I believe), empty fridge to use as you will (great idea), iron/​ironing board, complimentary wifi and a fantastic bed to sleep on. Air con/​heating is great & you can even open your window (albeit there is a safety feature to stop people trying to get/​fall out). A multichannel wide screen TV with additional radio channels, rounds things up.
There is a good restaurant that offers a wide range of food and beverages. A helpful point is the half-​board option (three course meal, excluding beverages, is included), which if you go for the advance purchase rate is excellent, and breakfast is included.
I’ve chosen to eat here on both nights, and last night was very good indeed. Definitely no complaints. The menu even helps those with health issues and calorie counters.
There are some excellent rates to be had at the moment if you are in the area, so well worth a look.
I would not hesitate to recommend this hotel to anyone and I will be back again in the future, for sure.
Anyone knowing of the New Victoria Theatre/​Ambassadors Cinema, in Woking, should note this hotel is just a five minute walk away, making it a great place for a theatre/​shopping break.