Browns Of York

went to the home department with my friend we both bought pillows the young woman who served us was very helpful we went to the cashdesk to both pay were another member of staff was there i asked her aquestion she was rude to me my friend who shops in there regulary said shes like that often she needs to go on a customer care course or needs to retire she looked over 60

Large department store located in a very central position of York and looks particularly inpressive in winter and it is situated next to a square with the most pretty tree lights.
The shop has lots of floors and has a huge range of very good quality items.
The usual make up servers are armed and ready to spray you with the lateast smells. The shoe range at the front of the shop is really good and has good quality items on the shelves to tempts you to part with money.
The crockery is really good and lots of the well known ranges are available, The shop stretches quite far back and there are housed the cards which also has a seperate entrance.
Really nice shop that will not dissapoint

Yorks best department store as far as I’m concerned!
I don’t know if it’s just me but wondering around the store, I can’t help but get the feel that this place is a little old fashioned and I think that that is part of it’s charm.
The staff on each department are extreemly attentive and are quick to ask if you need any assistance whilst browsing! something that I would usually find quite irritating, but not in Browns as the approach isn’t hard sell, it’s just good old fashioned customer service.
The make up counters are fantastic, and if you’re looking to re stock your make up bag, then have a word with one of the cosmetic assistance as they are fully trained and can advise you of which products are for you

its a small department store, been going for as long as i’ve lived in york (15yr) so it can’t be doing that baddly.
fashion wise not much of interest for me, i would say its more for the mature generation. but i like a wonder through, and its not bad during the sales. and layout of the store is easy to navigate through. and the aisles are not narrow and cramped.
oh if your looking for bra extenders etc there underwear section has all usefull little gadets (clothing related) that you might not find in other fashion stores in center of york
the beauty counters are good though and the sisley and clarins counters staff are always pleasent and ready to help and advise on products, they also have a lancome, dior chanel, clinique and elizabeth arden
can find some of the counter staff a little snooty, but thats fine by me as i just take my hard earned cash else where!