Robert Smart Menswear

I do like to be spoiled! Having used this menswear shop in the past, I guess I already had an idea what to expect, but It was still pleasant to have it confirmed whilst shopping for an overcoat last week.
Asked the very helpful gentleman if they had any longer length overcoats, as there were only shorty ones on display. He said it was a bit early for them to be on display, but give him a minute and he would see what he could do. He shortly returned from the stock room with two coats, still in all the shrinkwrap and not yet priced up.
One of them was perfect! But, I said I would like to just have a look around elsewhere first, to be absolutely sure as it wasn’t cheap. He wrote the details on a card for me — no pressure, just good service.
I’ve since found it a bit cheaper (but only a bit) online. I’m in York next week so I will go and buy it from the shop. They deserve it for the quality of the service they provide.
21/​09/​2010 — Update — bought it, fantastic quality garment and they remembered me!

This menswear shop is the place to come if you want to get kitted out with the classic English Country look — think Golden Labradors, Range Rovers and green wellies. Actually, it’s full of foreign tourists as well, this being York, all wanting a slice of classic, rugged British outdoor wear. Brands include Barbour — of course — Viyella, Magee and Loake. They can literally fit you out from top to toe, from shoes or boots and socks to classic Christy and Olney hats and caps.
The nice thing is that the staff are very friendly and helpful, as well as knowledgeable, and the prices actually pretty good for this sort of lifetime-​lasting quality. The shop is quite small, but a great place to browse. They also do a mail order service.