It is with great sadness that I update my review, I have returned two or three times since my initial review and have been left feeling more and more displeased until this last time was frankly the final straw for me. It was the weekend, we booked a table outside as it was a warm night and I had headache all day and just started feeling better. We arrived on time to find that we were not to be placed outside as we requested but inside as the outside table wasn’t ready, ok sure no worries not a big deal right? You should have seen the table they put us at! Boteccils isn’t a particularly large place, they probably have too many tables as it is plus they’ve cramped in a desert cabinet, so it’s all a bit familiar in there, which is fine, you know that going in. But the table they put us on was beyond familiar. It was up close and personal. It was a joke. The table was a two seater at the very end next to the counter where everyone comes to pay, the desert display, the kitchen where waiters are to and fro and the the toilet entrance maybe 1.5 metres behind you. Oh and my elbow was on the roll of paper that replaces tables cloths. We literally had peoples let’s be polite hips in our faces constantly plus we couldn’t hear anything. Needless to say, I got very upset I told my friend I wanted to leave and he agreed. Of course the staff heard and moved us when they saw a couple leaving from up the front, still not outside mind you. They explained that it was their ‘emergency table.’ That table isn’t fit to have meals served at, if nothing else it felt unsanitary, just tell people to go for a walk for 10 minutes– you’re in Brighton! They spent the rest of the evening attempting to make it up to is, but failing. At one point we were so parched for water we were sharing glasses. I ordered a special of Duck Ravioli with sage and Merlot sauce. Seems to me, if you’re using such decadent ingredients one should be able to taste them. Dried sage was use, the stems were hazardous. The sauce tasted like unbalanced Napoli Sauce, overly acidic. For desert I had a Tiramisu, I should add that I ended up eating the desert for Unilocal reasons because I knew I wouldn’t be back. It was the highlight of the evening but certainly not restaurant quality. I ordered a tomato juice that never came and my friend had a wine as part of the dinner special that never came, naturally throughout the awful service and commotion of the evening we forgot about these items, when we asked to have them removed from the bill we were met with a lecture and disdain. I used to really like this place, regardless of their constant over cooking, I’m incredibly disappointed. Their service has gone downhill and their attitude towards customers is abysmal.
Tanja K.
Rating des Ortes: 3 Pittsburgh, PA
I am not really sure about this place ! We came at 10 am and even though it said breakfast from 10am it was not opened! One of the staff told us they would open half an hour later! We then had to kill some time in this area. I purchased a voucher for this restaurant otherwise I probably wouldn’t have gone there! The breakfast was quite average! I had the bruschetta smoked salmon and this was basically just 2 toasted breads with 2 slices of smoked salmon and a bit of salad on the side! And that for $ 20. The staff was very friendly! But unfortunately the breakfast was below my expectations;(I would try it again though! I heard good things about lunch and dinner so I would like to give them anther chance ;)