Senator Lounge / Star Alliance Gold

There is a saying in my native language which means «you cannot look at the court jester with the same eyes that witnessed the grandeur of an emperor». What I mean to say is that it is difficult to give this lounge anything more than 3 stars after being in the Star Alliance lounges in cities like Istanbul, Bangkok, and Johannesburg. I guess I expect more from the Germans since they are known for quality and efficiency. This ain’t no BMW of the lounges, it’s more like the Toyota Tercel which gets the job done but leaves you wanting more.
The pros:
Coffee! Enough machines to satisfy the numerous customers who pour in like worker bees. I never have to wait more than a minute even when there are about 100 people in the lounge.
Staff are polite and assist you with unusual requests… I needed a paper clip to change the SIM card in my iPhone (at any given point of time I have SIM cards from 4 different countries) and the nice lady went looking for one and brought the clip to my chair. The other nice lady made me a cappuccino from the machine while I was picking out my breakfast. She probably felt sorry for my disheveled state after flying from Addis to Abuja to Frankfurt. Kudos to recognizing that I need coffee to bring me back to life.
Now the cons:
Not enough seats. Terminal 1 is always busy with flights leaving for US and other destinations. Good luck finding a seat if you arrive in between 8AM and 6PM.
While I appreciate the shower stalls, is it too much to provide toiletries? It shouldn’t cost you a lot and I am happy to pay if you charge. The lounge in Bangkok has a wonderful lotion that I dream of every time I travel through that airport. The lounge in Istanbul gives you a set of toiletries to use. Why cannot Lufthansa do the same?
Last, but the most important — the food. The only hot item during breakfast time is boiled eggs. Really? Lunch and dinner are not any better. The hot dogs are an absolute travesty. I had to spit out the one bite I took. There is a soup (bland!) and some pre-​made sandwiches that look miserable. Bottom line is that the food is pretty bad.
To summarize, this lounge is one step above the godawful United Airlines lounges in the US and two steps below the Star Alliance lounges in Istanbul and Bangkok.
Now excuse me while I go back to ogling at the emperor!

Ein Zugang ist durch die Markt– und Fresshalle im Bahnhof (beim Nordsee-​Stand) zu finden, der zweite Zugang führt direkt in die große bahnhofshalle mit den Gleisen (einstellige Gleisenummern, Südausgang).
Das Heinz ist modern und schick eingerichtet und hebt sich eindeutig positiv von vielen Bahnhofsgaststätten ab. Man merkt in den vielen Details und an dem netten Personal, dass sich das Heinz vom üblichen Bahnhofskneipen-​Image abheben will, was auch sehr gut gelingt.
(Siehe Foto unten)
Neben Frankfurter Römerbier gibt es eine recht umfangreiche Weinkarte sowie diverse Kaffeespezialitäten und ein umfangreiches Angebot an höherwertigen Spirituosen, die auf Wunsch auch zu Cocktails gemischt werden.
Insgesamt kann ich das Heinz wirklich als Aufenthaltsort für die Wartezeit auf den nächsten Zug empfehlen!
Laut Aussage des netten Kellners ist das Heinz übrigens nach dem Frankfurter Original Heinz Schenk benannt.

diese Bewertung ist für die Senator Lounge bei Gate C 14 und 15:
tolle, neue Große Lounge, suppenkuche vorhanden, raucherraum vorhanden, nicht so überfüllt.