Taxi G7

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I accidently left my cell iPhone 7 in the taxi and they have made no attempt to contact me to return it. The phone has a clear plastic case with my business card in it so it would be easy for them to call or email or send phone back to my work address.

We used Taxi G7 extensively while in Paris and I can’t say enough good things about the service. I downloaded the app on my iPhone which made it simple to order a taxi. Once you order, you get a confirmation number and the make, color and tag number of your car. It tells you how long it will be and advises when the car is «imminent». We took a total of six rides while we were there and EVERY time the car was immaculate, the driver spoke either fluent English or enough with my basic French that we had no issues with communication. If you check on line you can estimate what the cost will be before you order a pickup. Fares are very reasonable. Highly recommend!

DO NOT USE THIS COMPANY!
DO NOT! DO NOT! DO NOT!
The cab driver caused me over 1000 Euros in charges for his either careless or, more likely, fraudulent driving. I was picked up in Paris and supposed to be going to Beauvais airport but the driver drove to Compiègne before I realized that he was going the wrong way. I’m not sure if the phone call he took from his girlfriend was the cause of his errant driving or if he was genuinely trying to take me the longest possible way to the airport. A ride that was showing on my phone as an hour with traffic, and quoted by the driver as an hour and 25 minutes (which i found suspicious) lasted over 2 hours. And upon arriving at the airport at 7:25, although he went over an hour in the wrong direction, he threatened not to open the trunk to give me my things unless I paid him 190 Euros. Initially, he was very nice and friendly, but I still missed my flight and was charged 1000 Euros by the airlines to rectify his careless mistake. I expect a full refund of my cab fare and an apology, but I“m sure I won’t get it.
So save yourself a lot of frustration and $ 1000 and use someone else!

Une vraie bande d’arnaqueurs !
Quand vous commandez un taxi vous payez dés qu’on lui envoie votre commande et s’il arrive en avance c’est pour votre poche !
Je veux aller à Montparnasse, je descends heureusement 5 minutes avant l’heure à laquelle le taxi était censé arriver et là je vois monsieur le chauffeur clope au bec, qui né nous aide même pas à mettre nos valises dans le coffre et quand je monte je vois près de 10 € au compteur. Je lui demande pourquoi et il né sait même pas m’expliquer (c’est après en allant sur leur site que je comprends). J’habite à Convention et je paye en matinée sans traffic aucun, 25 € pr aller à Montparnasse côté pasteur? Sérieusement !
Et ce n’est jamais le même prix quand on monte dans le taxi, forcément… Les chauffeurs né sont même pas aimables et aucun mais aucun n’aide à mettre les valises dans le coffre dés qu’ils vous voient en compagnie d’un homme. Et après on se plaint quand on n’a pas de pourboire? Mais en quel honneur on vous en donnerait un? Vous nous dépouillez de notre argent et en plus vous n’essayez même pas de faire passer la pilule en étant d’agréable compagnie. Mon dos vous remercie d’ailleurs chaleureusement encore et toujours pour m’avoir tant aidée à mettre mes affaires dans votre coffre !
Alors dorénavant cher Taxi G7 je vous éviterai soigneusement en né commandant plus de taxi chez vous (j’irai voir si l’herbe est plus verte avec Über) et surtout dans la file à Montparnasse ou ailleurs je vous éviterai très soigneusement !

Absolute HORRIBLE experience.
I was visiting Paris during the same week of the «anti Über riots». We needed a lift and I called G7. I spoke to the receptionist and ordered a ride. She also asked if I needed an English driver and I said YES (don’t speak much French).
My driver arrived shortly and my meter was already close to 30 euros. I noticed it right away and asked the driver about it. He didn’t speak any English. I also speak Spanish so I can kind of understand what he is saying. He told me that somebody will call me to explain in English. After two blocks, I felt uncomfortable and had him pull over until I could speak to somebody about their pricing; clearly this was some kind of base fair that I was never informed about.
Once pulled over, the driver began SCREAMING at me. As I said, I don’t speak French and even ordered an English speaking driver! He got so aggressive that he even grabbed my arm and my phone charger. My friends and I left the car immediately. Clearly this company has drivers that take advantage of tourists.
The receptionist should inform clients about Base Fairs ESPECIALLY when it’s around 30 euros. Still don’t know why I had that! She also shouldn’t offer an English speaking driver if the driver doesn’t or pretends to not speak it. The Drivers behavior was beyond unacceptable that it was scary. My brother recorded the situation just in case something would get uglier.
DONT USE THIS COMPANY. BRING BACK UBER POP.

We pre-​booked a van to Paris airport. Dispatcher was helpful and friendly. Driver was right on time and very helpful. His VW van was clean and spacious. Very pleased!

I had the best experience with Taxi G7! I called and waited until someone picked up and I asked for someone who spoke English. I was connected to a guy who spoke great english and my cab was there in under 7 minutes (the promised amount of time). Yes there was 6 euros on the meter but that’s normal. The drive did not speak very much English but was funny and engaging anyway. Even though I told him a slightly wrong address he backtracked and discounted my fare by a few euros as though it was his mistake. Great service! I highly recommend them!

On time
But they started the fare with 10euros not sure if that’s normal or just a way to make some extra cash early in the morning when you don’t have many taxi options but atleast the guy was waiting outside on time at 5:15 am.
Able to reserve in advance and be confident the taxi will be there and not leave you hanging
Also free WiFi on board is a plus
(after reading I see that it’s normal to charge from when the driver receives the call which is required by law) but just know it will be extra money if you call for a taxi vs picking on up on the street

Avoid and go instead with Über. Plus: English speaking operator booked my 445am cab. Negative: Before I stepped foot in the car, the meter was 10 euros (they charge from the moment they leave the terminal). This is why we need competition in the industry — no one (über) would dare such nonsense. Negative #2. The driver drove well under the speed limit — 30 k the entire time. My 3kilometer trip to Gare Du Nord cost 20 euros. RIPOFF. never again

I was researching the cost of a cab to the airport and came across a Unilocal recommendation for Wecab. I booked a shared ride from Paris to CDG and will definitely use again. The process was easy and you are given a recommended window time (30 min) for pickup or you can select another based on when you want to arrive at destination. The cab was right on time at the beginning of the window, had wi fi in it and was very nice. I ended up being the only passenger and the flat rate was 40.5 Euros.

I called their English language line, 01 41 27 66 99, to set up a home pick-​up for the next day. The taxi arrived exactly on time. I was very happy with their service!

Love love love Taxis G7. My driver came 3 minutes after we called for him. He was not only very friendly but took own initiative to check up in his book that my airline really did depart from the terminal I thought (going from central Paris to the airport).
When he after a few minutes into the ride saw I was on my mobile, he explained that he has free wifi in the car and showed me the code that was put up in the middle, just over from where the driver is sitting. That’s true service. Stockholm don’t even have free wifi in the cabs. I will make sure to tell them once I’m back home ;)
G7 takes credit card payments.

Avoid! Avoid! Do not use!
Here has been my experience. The system is that you use points you purchase to schedule a taxi fare. The first time I used it, I noticed that when the taxi driver came, my meter already read € 20 before I set foot in the cab. I asked the driver why it was this way and he pretended that he could not understand my French. Furthermore the driver very grumpy and did not know the route; I had to navigate using my IMAP.
So, between using paid points to purchase the reservation and the € 20 fare that was tacked onto my bill, my short ride across town cost € 60, that’s enough to get to the airport. I thought for sure that this was just a one time thing with the specific cabdriver.
Turns out it’s not. My second ride went much the same. Using points to purchase a reservation, I arranged for a cabdriver to pick me up. Again he showed up on time at the time scheduled: I got in the cab and there was already € 11 on the meter. I asked again what this was about and this time the cabdriver understood my French and explained that that was policy and when the cabdrivers pick up the reservation, they start the meter. So again, I paid with the points I used and the € 11 around € 40 to go across town on a Sunday morning to a museum.
This is complete and total bullshit– you should avoid this company at all costs. While there is appeal to having a iPhone app similar to Taxi Magic to use while here in Paris, this is not it. There are others.
I’m deleting the app and letting my points expire– there are many other honest and legitimate taxi businesses in Paris that have friendly and not greedy taxidrivers and policies.

I really liked the app but had trouble the second time booking. I called the English speaking line and what great service on the phone. I have used them in prior trips and will continue to do so.

So great! Use their app for awesome service. As requested, the cab came with a baby seat ready for our little one.
In total from the 15eme to orly ouest we paid 38 euros, which is a little higher than you would expect, but since we booked in advance and used a family cab I think the price was decent.
We’ll definitely book with them again.

I booked this taxi service because I’m a wheelchair user and I kept seeing recommendations from non review sites where disabled tourists had used them in Paris. They have a fleet of wheelchair accessible taxis (Horizon I think) as well as their standard taxis. I had instructions from the company to wait at Rue de Dunkerque outside Gard du Nord station which we did. Except the guy was late so we went across the street to investigate whether he was waiting somewhere else. Our guy swept up and asked my name to confirm and I said yes — he replied «You were meant to wait over there!» (big deal, I was the only wheelchair user around and all we were doing was looking for him a stone’s throw away!?) So that got my back up but I said nothing. When my boyfriend and I got in the taxi and my wheelchair was secured with strange looking hooks we set off. I said my hotel was at Boulevard Saint Marcel and he said «Well is it Saint Michel or Saint Marcel they are different you know» and I said «SAINT MARCEL» and resorted to giving him a note with it written down. My conversational French is good so he was just rude and impatient.
But here’s the clanger… the meter said 21 Euros when had not moved one inch. I asked at Gare du Nord «Why is the meter 21 euros we have not even moved?» He played it dumb and said I had to speak up. I said in my country (Scotland) that would be discrimination. He said that because the company have only a limited amount of wheelchair accessible taxis, he had to drive (god forbid) ALL the way across Paris to pick us up (I suppose we were meant to feel grateful that he would rip us off of 40 euros for 15 mins in his taxi). I was told on the phone that the taxi fare would be 30 euros max. By that, I thought they meant it might be 25 which would still be a rip off. My boyfriend asked how far Saint Marcel was and he said over 7 km. This is a lie as it is 5.8km from GDN.
Mid way through the journey the taxi driver suddenly sped up way too fast and my wheelchair slammed into the back doors. I was fine but so much for his elaborate hooks and fasteners… He seemed completely disinterested in whether I or my wheelchair was okay. He also got his iPhone out and started calling his friends to hook up with them later while he was driving. Niiiice…
I accepted what he said (well, ignored him) at that stage as we in motion. At our hotel the meter said 35 euros but 10 seconds later when he was leaving it was suddenly 40. I was disgusted by the whole thing so just gave him the money which most people would probably do just to see the back of him. The whole trip took 15 minutes and cost me 40 euros. My fare to come from London in the Eurostar was less than my taxi trip in Paris.
Needless to say, on our return trip to Gare du Nord we walked it (my boyfriend pulling our luggage and me in my wheelchair alongside him).
It took us an hour and 15 mins to walk the distance at 6 am in the morning but at least it was free and we didn’t feel like complete suckers!!!
DON’T BE RIPPED OFF.

DO NOT use this company at all in Paris! They are dishonest and a HUGE RIP-​OFF! We called for a van to take us from 3e arr to 15e arr with our 12 luggages yesterday — the driver was standing by the van the whole time and didn’t help us loading the luggages at all, when we entered the van we realized he started the meter (it was 15 euros already!) while we were loading the luggages!!! The ride only cost 15 euros on the meter (on top of the EXTRA 15 euro for loading our stuff) and when we arrived he demanded 1 euro per luggage (even he didn’t help us at all!). When we called to request the service, we were told it would be between $ 24 – 34 euros and we told them specifically that we needed a van for our 12 luggages and no one said a word about the extra charge for the luggages. We came from CDG with the same luggage just days ago and received much much better service from a regular taxi driver!!! This company is a scam and everyone should know about it! If I could I will give –100 000 000 000 000 stars!

Si seulement je pouvais dire «Euh non merci» et prendre une autre société de taxis… Sauf que malheureusement Taxis G7 a un peu le monopole (je né parle pas de la catégorie Chauffeur Privé etc).
Et ils en abusent tellement.
— Taxis annoncés dans 5 min au téléphone, puis avec 12 min de retard par texto ce qui le fait arriver avec 9 euros au compteur… Mais bien sur. D’un seul coup votre course de 15 euros se transforme en 25 euros et vous avez un peu mal.
— Chauffeurs déplacés, remarques limite
— «Oh bah la machine à carte marche pas je sais pas pourquoi…»
Alors voilà maintenant j’ai trouvé la solution: je descends du taxi dans les 2 premiers cas, et je lui fais arrêter le compteur et m’emmener jusqu’à un distributeur puis chez moi dans le 3e cas, gratuitement.
Et bien je peux vous dire que dans le 1er cas faire un scandale a toujours marché parce qu’ils ont a chaque fois déduit quelques euros! (de 9 à 6 euros au compteur par exemple)
Donc FIGHT FOR YOUR RIGHTS, parce que chez Taxis G7 on s’en soucie assez peu.

Je rejoins l’avis d’Elodie ci-​dessous, ayant l’habitude de «pratiquer» les taxis G7. Les tarifs sont effectivement élevés, particulièrement lorsqu’on en commande un par téléphone. Et puis l’enregistrement de l’adresse né se fait pas systématiquement quand on rappelle le numéro (notamment pour les adresses hors paris intra muros), ce qui est un peu fatiguant à la longue, quand on appelle pour la même adresse.
Il né faut pas hésiter à indiquer au conducteur un itinéraire car ils empruntent naturellement les voies les plus bouchées ou avec le plus de feux rouges… je n’ai jamais vraiment réussi à leur faire confiance. Certains conducteurs m’ont même fait un peu flipper. A quand des taxis de filles!?? Je serais personnellement prête à payer un peu plus cher pour me sentir un peu plus à l’aise…
Même remarque qu’Elodie sur la machine à CB qui est souvent hors service, ce qui nous oblige à faire un détour pour retirer à un distributeur.

I booked a taxi with G7 for a 6 am train ride from Gare du Nord. Fortunately, G7 has a line for English speakers and was able to book the taxi with a preference for a cab driver who could speak English. He arrived promptly 10 minutes before the scheduled time and was helpful and very professional. Unlike a taxi I took from CDG airport, this cab driver did not try to swindle us by driving slow or taking the longest route. I would highly recommend this taxi service for anyone who needs to book a taxi for anytime of the day but can’t speak any french!

Concept. Un service de taxi parisien. le plus gros réseau a priori!
Cadre. Des taxis bien entretenus, avec des options break pour les amoureux des chiens/​banquette face à face pour les associables/​hybride pour les tree-​huggers.
Service. La centrale d’appel est imbattable avec une commande par téléphone vers un numéro fixe (sans surcoût). Pas la peine d’avoir un contact avec un être humain, bref, le service idéal pour tout bon parisien. La machine se rappelle même votre adresse (déconseillé aux amateurs de la théorie du complot).

j aime cette compagnie quand cela fonctionne, j ai eu l occasion malheureusement d avoir eu un soucis lors de la réservation sur les grands boulevard, apres 10 minutes d attente je tombe sur un interlocuteur, qui me confirme la reservation a une 4:50 du mat, 20 minutes après je recois un message qu il né trouve pas de taxi dans le secteur! de cette experience j ai du prendre le metro, bref un cafouillage certe mais pas une raison de mettre un 0 sur l ensemble donc 3 etoiles car généralement je n ai jamais reellement eu de problème avec G7 !

Définitivement la meilleure compagnie parisienne. Fidèle client depuis plusieurs années, j’ai récemment oublié mon téléphone sur la banquette arrière d’un véhicule. Après avoir appelé le service client, le taxi a été géolocalisé et j’ai pu le récupérer 30 minutes plus tard sans frais. Ils se font une belle marge sur les réservations mais les taxis sont toujours à l’heure et le service suit derrière et c’est appréciable.

As someone who has spent alot of time in Paris, I need to weigh in on this company which I chose because they take credit cards and have a good rep in France. Fabulous experience — I called the night before, for those who need it there is a line for English speakers which is picked up right away. I requested a taxi from our rented apartment in Montparnasse to Charles de Gaulle airport («Roissy»). We were travelling mid morning on a weekday (work day). There were four of us with large suitcases, they sent a «station wagon» which was a small mini-​van kind of thing. The polite and pleasant driver arrived 10 minutes in advance. The dispatcher quoted us a price of approximately 60 EU depending on traffic (trip to the airport is metered). From Montparnasse, I’d always allow 1 hour. We had a pleasant ride listening to Jean Luc Ponty, and the meter read 55EU upon arrival. There was a 5 EU charge (cited in advance) for the bags.
The Air France bus for four of us would have been slightly less and struggling on the RER wasn’t worth it. No issues with the credit card and the driver was thrilled when I gave him a 10% gratuity (tipping taxis seems to be considered very optional in Paris).

DO NOT TAKE THIS TAXI SERVICE. I took a taxi on New Year’s from this company and shared a cab with another Parisian. I was the last person out and when I tried to pay with my debit card, he told me my card was declined. He tried it several times and kept saying it was declined. and then said I must pay cash. I ran inside to get cash and brought it out to him. The next day I noticed my debit card had in fact been run for the amount in full, and I had also paid him in cash plus a tip. This guy scammed me and I was not protected by my bank because he did not write me a receipt for the cash.

En pleine journée, les taxis G7 n’ont aucun problème: la réservation d’un taxi ou le demande immédiate se fait par téléphone sans aucune difficulté. La ou ça se corse, c’est lorsqu’il est tard le soir (vers 2−3h par exemple) et que vous leur faites appel: il m’est arrivé plusieurs fois d’attendre 10 minute au téléphone qu’un taxi se libère dans mon arrondissement et 30 à 40 minutes que le taxi arrive … avec 10−15euros au compteur ! Avis vraiment mitigé donc

Je n’ai jamais eu de problème avec les taxis G7 réserve par téléphone. Ils prennent les cartes Visa et amex. Ils sont toujours en avance pour faire tourner le compteur donc descendre 5 minutes en avance de l’heure réservée.

Les Taxi G7 sont les leaders du taxi parisien. Avec 5000 véhicules en activité, c’est eux qu’il faut appeler prioritairement en cas de besoin immédiat (parce que pour trouver un taxi à Paris, c’est la galère !).
Par ailleurs, pour être certain d’avoir un taxi le jour d’un départ pour l’aéroport par exemple, et ainsi être à l’heure, vous pouvez commander celui-​ci à l’avance, par téléphone ou par internet, entre 7 jours et 1 heure avant l’heure prévue de votre départ. Le service est gratuit, sauf du lundi au vendredi, de 7 h à 10 h, et de 17 h à 21 h (facturation de 5 euros).