Hôtel Pont Royal

Winner. The bad reviews are simply outdated. I stayed for as week and enjoyed my experience very much. The staff greeted me every time i walked past and were always up to help or for a chat. The bar was friendly and inviting. The rooms are small-​ish, but this is Paris and to be expected. I loved my 7^th floor balcony view and found the accommodations generally lovely. The restaurant downstairs is a Joel Robuchon so room service is not really a thing. But there is a grocery literally across the street and the restaurants of Paris at your doorstep. Also, I caught a stomach bug while there and the staff sent up plain rice (from the 5star restaurant, free of charge). Highly recommend.

We just returned from four nights at the Hotel Pont Royal, where we had a suite on the top floor overlooking the Eiffel Tower. It was magnificent. The hotel knew in advance we were traveling with our daughter and, since we were there overXmas, the staff had already purchased and set up a fully decorated 5′ Christmas tree, complete with lights and ornaments upon our arrival. Now THAT’S customer service!
I cannot say enough about the staff or the location. Both are beyond compare. As to the former, they are attentive to every need, and always ready to greet you with a smile. But they go beyond — they anticipate what you may want or need. Besides the above example, weeks before our arrival, the concierge contacted me regarding dinner or other reservations we may wish to secure, since we would be visiting over the holiday. That’s customer service and beyond.
The location is in the center and within walking distance of everything you’ll want to visit… the Eiffel Tower, the Louvre, Arc d’Triomphe, Notre Dame, etc.
The rooms are very nice and comfortable by European standards. Even the suites are not gigantic. But overall very nice.
The hotel is not inexpensive, and the extras like drinks in the bar, room service or other extras are extremely expensive. The hotel is certainly worth it and I’ll be going back. I suspect if you try it you will too.

We stayed here in August for our honeymoon and we really enjoyed our stay. Albeit the rooms are tiny in Paris, we enjoyed our upgraded top floor room with a mini balcony that had a view of the Eiffel Tower. The hotel was also thoughtful enough to add a nice treat and special arrangement for us when we first arrived to our room.
The staff were pleasant to work with. They greeted us every time we walked in and out of the hotel. Room service seemed like they came twice a day. They offered us something to drink early in the morning while we waited for our airport transfer, and they gave us recommendations, directions and called a taxi for us.
The location is great and convenient to many museums, cafes, and the metro station. There is a nice supermarket right across the street and that came in handy when we didn’t want to pay 4.5−5Euros for bottled water. Joel Robuchon restaurant is attached to the hotel so if you want to be fancy in Paris, you just have to go downstairs from your room.
Overall, I would definitely recommend this hotel and would go back myself.

Very disappointed, this is not a 4 or 5 star hotel. The floors and rooms have a mildew smell, the place is in desperate need of a cleaning and renovation. Housekeeping was terrible, they gave us stained towels and did not replace simple items like tissues and toilet paper. The AC and heat did not work well. There is no sound insulation, you could hear everything outside. The wifi was slow and unstable. Also, the included breakfast was inedible. The Hotel Pont Royal was a major disappointment. They weren’t even competent enough to get us a taxi to take us to the airport. We had to walk 2 blocks with all of our luggage in tow. Never again! Plenty of better options to stay in Paris.

Absolutely LOVE this hotel! In the middle of everything! Great service, great room. This is my second time staying there and will be my go to hotel in Paris.

Pros: Service is good, rooms are clean, and good location close to the river and the Louvre, bathroom is very nice and good hot water, most employees speak some English and all are very nice.
Cons: Bed is hard and uncomfortable, in room security safe is too small for a laptop (its the size of a shoebox), views not so great from balcony, balcony too small for sitting on, free Wi-​Fi is super slow, expensive cost per night.

The Pont Royal is a well located Hotel on the Left Bank of the river in Paris. The rooms are clean and the staff are great. The standard rooms are small but very nice and most have a nice view. The buffet breakfast they offer is very good. I booked it thru my travel agent Cheryll at All Cruise Travel. They got the brekkie thrown in for no extra costs, nice savings of 50 €. The free Wi-​Fi is on the slow side but it got by. If you want to pay for an upgrade to faster wi-​fi you can for a fee. There are a lot of nice cafes in the area and a small market across the street. In addition there is a restaurant downstairs on the 1^st floor of the hotel.

Good location for museums and site seeing. Near Bar de Bac metro station. Rooms are very small but clean and nice. Not modern but not grotesquely outdated either. Very nice panoramic views from our room’s small private balcony.