Novotel Paris Tour Eiffel

ITS our second time staying here. Its all about location location location… walking distance pretty much everywhere important. Staff polite and everyone spoke English even though I speak french its nice to see… PRICE was fair for Paris.

The experience here at this hotel isn’t the best at all. Some of the staff is friendly some are just annoyed with you asking them anything. Like others had sad great location but outdated. Can’t take a shower cause the floor will be drenched of water, toilet is in the front of the room with no sink to wash your hands, carpet is stained, curtains are dirty and old, and they do not offer you wash rags (lucky I travel with my own toiletries, the room has a smell that you can’t figure out where it is coming from, and the mold that is building up in the bathroom isn’t healthy. They have a tub and shower in the bathroom but who goes on vacation to sit in someone else tub? The door to the bathroom is hard to close without everyone in the room and next door can hear you closing the door. The ac that’s in the room don’t work and will have you beyond stuffy and uncomfortable the while night. If they can take the time out to fix the entry way and lobby they should do the same with the rooms one floor at a time.
Like everyone said location is great and your not in Paris to stay in a room please explore and venture out so you won’t have to sit in a outdated hotel room that limits you to ant sites or comfort…

Location good, hotel rooms filthy, we moved to 3 different rooms with the use of some helpful and some not so helpful staff. We booked a taxi to Balloon General, asked the driver, MoMo to return 20 minutes later, he told us to call him, we did, 30 minutes later no show, called the hotel for another taxi to pick us up, was told it would be impossible to help us. We finally had a room with a view over the River Seine, that cost us 30 more Euros per night.
As an Accor member it mattered not to the staff, this place has a Michellin restaurant, will set you back about 600 euros, the other restaurants and room service were ok, of course don’t ask for a martini, they have a white and a red, not sure what that is.
The bathroom, a joke, the knobs on the tub had fallen off, and the shower door did not shut so the floor flooded. No wash clothes and the towels had substantial holes in them. Water was hard, the typical European one soap fits all, not. Pack your shampoo and conditioner. Toilette by the front door and the other facilities on the other side of room, that was no biggie. The beds need to be pitched along with the two stations that are in English on TV, forget wi-​fi.
Breakfast was worth 25 – 40 Euros per day and the only good thing about the place. Return this hotel to the original owners, the Japanese. Renovation of staff’s attitude and hotel needed badly. Had stayed in Novotel in Italy and had a pleasant experience.

this hotel is great. treat yourself in the city of romance. everything about this hotel is nice except for the wifi. there is no free wifi in rooms, or at least two hours daily.
the room is clean as well as the bathroom. it is big, and nice views. the location is great within walking distance from everything. 10 minutes walking to Eiffel tower.
it was great experince.

Clean and quiet room. Free WIFI. Excellent location. The front desk staff and concierge staff are very friendly and helpful. We were able to check-​in early, which was awesome after an overnight flight. The bed was a very roomy and comfortable queen size. Only complain is the café downstairs is sub-​par. The wait staff was quite rude so we didn’t bother eating there. I am not sure if it is part of the hotel or run independently. I would definitely recommend this hotel. It isn’t the kind of place to go to for fancy spa treatments and stuff like that. We were thrilled to have a clean quiet comfortable room to come back to after hours of exploring Paris. Thanks Novotel staff. Merci

When we arrived front desk was very helpful and friendly, she helped us get established and even gave us a map of the city. Rooms are very clean and modern. Room service would always come to check up on us cleaning everything. Very neat. Breakfast is good, basics just to get through your morning. Very close to all attractions. Easy check out. No complains. I loved staying here.

Loved it! Small rooms, but very comfortable… Breakfast had fewer options, but all of them are delicious! Great location! Overall, very happy with our stay!

We stayed here for 3 days in mid Sept. 2014. We were pre booked fr Canada & paid $ 200 -$ 250 /​night for 3 nights. When we checked in they offered us a room on the 31 st floor. Wow! My wife declined & took the 8^th fl b/​c she didnt like heights. Needless to say we only went to the 2 nd level of the Eiffel tower.
It was a great location. Modern hotel delicious buffet breakfast & friedly & helpful staff. Nice view fr our window. The bed was funny. It wasnt secured & it catapulted up as I moved it. I guess its to help prevent the staff fr back injury. It may pose a hazard to children. Another complaint was the w/​c floor was filmy. My wife said b/​c a man was doing the rooms it wasnt as clean as it could be. Its in an area where the buildings were modern right next to a bldg I named the Rubicks Cube. Walking distance to all tourists activities metro & train. Grocery store & all amenities on the other side away fr the Eiffel tower so it was a nice hotel for us. 3.5 stars

I’m a seasoned traveler — about 100 nights per year — and this has to be in the Top 3 worst hotels in the last 5 years. I’ve had better experiences in a Best Western in South Dakota than what is supposed to be an upscale hotel in the heart of Paris. Much of my disappointment is due to the value — I’m paying nearly $ 450/​night and I’m scared to walk around the room with my shoes off.
Good
–Location — about a 15 – 20 minute walk from the Eiffel Tower and right along the Seine. I have a room overlooking the Seine and it is quite beautiful to watch the city below.
–Shopping Mall — directly next to the hotel is a new, clean shopping center. I’m not so much into shopping for clothes or furniture, but it’s convenient with a Marks & Spencer grocery and several restaurants and even a movie theater.
Bad
–Hotel lobby is sleek and clean, albeit a bit dated. Unfortunately, it’s been updated much more recently than the hotel rooms. The first room they gave me on the 28^th floor was small, but decent by European standards. The problem is that it absolutely reeked of perfume — I thought I would get used to it, but I couldn’t handle it for 5 minutes. After complaining to the front desk, they provided me an upgraded room — a corner suite — overlooking the Seine. It’s still quite small, but certainly reasonable. I would be remiss not to highlight that Henri at the front desk took my concern seriously and handled it quickly.
–Cleanliness is not something that’s high on the priority scale here. The room is at best surface clean — I can see every stain on the carpet, the dust on some ledges and the curtains all have at least one missing or broken hook. The walls have dirt on them from years of people running their hand over common areas. There are nicks in the wall and the overall sloppy look around the edges.
–Wifi is as others described — painfully slow and the constant need to re-​register every 2 hours. It’s free, but I found myself using my cell data plan nearly as much as the free wifi.
–Carpet is something I highlighted earlier, but it’s more than just my room. I’ve been on 3 floors in the hotel and the common areas all have the same stained and dated look. It just makes everything feel super dingy and dirty. I would be remiss if I neglected the faux laminate wood floors in the bathroom — they don’t exactly stick to your foot, but your foot doesn’t slide on them either. It may be clean, but certainly doesn’t feel like it.
–My room as a separate shower stall, which I love, but the door doesn’t seal, so I go from the shower to a flooded floor. I’ve tried for two days to resolve this, but the best solution has been to throw down more towels. Additionally, on my last day I looked up and saw the mold growing in the shower — ugh!
Overall, I would spend my money elsewhere. I would have moved back to the Hilton — Concorde Opera — where I first stayed, but I’m here for a conference with co-​workers and it’s easier if we’re all together. It’s especially disappointing because I’ve stayed at several Novotel hotels before, including one outside of Paris earlier this week, and never had such a poor experience. They’re taking advantage of their location, but it’s just not worth it.

Stayed here on vaca from USA. Nice. Free WiFi on 2^nd floor. Bigger than usual rooms for Europe. Good locale. Nice staff.

The location is supreme for using the Metro to get to the major sites, but the overall staff and the rooms will leave you agitated and sleepless. The bar staff was so off putting that it became a chore to get morning coffee or a night cap. The room was so incredibly hot with the heat off that sleeping was out of the question. The front desk staff tried to pacify us by repeatedly saying they would check our thermostat. Eventually, we returned one evening to find a miniature desk fan.
The one bright spot is the Concierge staff. They seemed knowledgeable and interested in helping.

While check-​in was easy and the concierge here is helpful, the rooms leave much to be desired. Wi-​fi is not necessarily included in the price and can be spotty.
The rooms are minimalist, simple yet modern furnishings, and quite small. The beds leave the most to be desired, even by the most hardened traveler. Futon-​like beds. Tiny, stiff, uncomfortable. Bathrooms are tiny as well and the rooms range from too cold to as hot as an oven. I had to request a fan from concierge which was not unlike passing a controversial French law. (that’s difficult folks.). For the price, you’ll feel you’re not getting all you paid for. The location however is wonderful which helps make-​up for a lot.

Decent rooms but not great. As of April 2013, many floors do not have wifi. Clean. Helpful staff. Great location.

Lage Super. Ausstattung gut. Zimmer und Bäder renoviert. Guter Standard. WLAN kostenlos.

As others have mentioned, I will reiterate that the best characteristici of the Novotel Tour Eiffel is indeed the location. Right on the Seine adjacent to the bridge showing off the original model of the Statue of Liberty and just west of the Eiffel Tower.
The lobby and environs are ultra modern, clean and smart. Check in is a breeze with a friendly staff.
The rooms… well, leave much to be desired in my subjective opinion. By no means unacceptable, the Novotel displays their signature low profile beds (almost futon-​like), minimal pillows and spartan furnishings. The bathrooms are mediocre. Three choices of in room wireless from 18 € to free depending on the speed you need.
The best part again is the location. Spartan furnishings are okay as you are in Paris (i.e. you shouldn’t be in the room that much anyway). Get out and enjoy the city. The Novotel gives you a head start.

close to the Tour Eiffel and a great view or the river Seine and the mini statue of liberty. Hotel is clean and modern. with pretty helpful English speaking staff. Breakfast buffet has a pretty large selection of hot and cold items. They have two restaurants which I never tried, one sushi and one basic hotel fare. There is a cool section in the lobby with an xbox 360 connect play area and computers. the computers have poor internet connections and the wifi was bad too. The rooms have no wifi but do have decently speedy wired internet free (it says its 256k but i was testing at around 5mbs) for 2 hours or faster connection all day for 10 euros. I just hooked my computer up and opened a adhoc network so our phones could be on wifi. they will lend you power converters if needed for a 10 euro deposit.

I was on the fence as to 2 or 3 stars for this hotel. Then I took a shower. I’ll get to that is a moment. First the good things. The locations is wonderful. Close to the metro and RER lines. Close to the Eiffel Tower. Grocery store nearby and lots of restaurants. The staff was helpful and friendly too. The rooms have a hot pot and a fridge. Although my hot pot looked like it needed a good cleaning. The rooms though make you feel like you are at a hostel. The bed is cheap, the bedding cheaper. The sheets were so rough on my skin and the pillows super lumpy. one of the 2 twin beds sounded like it was broken. There is no décor in the room save for a plain painting. Its white and stark in there. The bathroom shower has the half door, which makes no sense to me. When I showered water went everywhere! There was a huge pond on the floor when I got out. The towels too were rough and smelled like glue. Ew. The internet is free if you want super slow speeds that barely allow you to check your email. And you have to re log on every 2 hours. It appears you can’t adjust your room temperature. When I went to bed it was so cold, but I woke up burning up because the heat came on. I didn’t eat because, wow, it was expensive. 19 euros for breakfast. I was here with work so I don’t know the price per night, but I would imagine you can find something better in Paris.

Though this hotel is a little ways out of the city center, once at the hotel you are in comfort. The hotel staff are great, the rooms clean and rather large, and family friendly. I was surprised by how easy check-​in was. I was even asked whether I wanted to use the free internet access either in the lobby or in my room. The closest overground train station is about 2 blocks away, a bus stop going towards the Arch is about 1 block away, and the nearest tube station is about 4 blocks away. The hotel is family friendly with an Xbox in the bottom lobby for all to use, many computers in the lobby to use, 2 restaurants, and a bar. It looked like they are still in the midst of a remodel and they are currently next door to a construction site. I don’t recommend the breakfast, but dinner was good. The room was larger and more than I expected, and had a refrigerator and luggage rack. The hotel definitely caters to groups.
I don’t think it is safe to walk around the neighborhood towards the Eiffel Tower, but taking taxi’s to your destination is reasonable. For example, it was about 15 euros from the hotel to the Gare du Nord. I would definitely stay at this hotel again unless I could get the same rate and free internet at a hotel closer to the tourist areas.

After starting our driving adventure in London, we worked our way through Belgium (absolutely LOVED Brugge!), Amsterdam and made our way to Paris. We were looking for a hotel since we have no reservations and see a Novotel. Since we enjoyed the one in London, we stop to check on a room availability here.
The front desk staff was generally pleasant and helpful. We check in and head to our room. Like the one in London our room was Euro modern and nice, a decent size, though a bit sparse and had the same cool Euro-​modern bathroom. I turned on the A/​C… or tried to but it didn’t work. I go back to the front desk and they agree to give us a different room. We get to the other room and it wasn’t as fresh and Euro-​modern as the other room. I guess they were slowly remodeling /​updating the rooms and ours was one of the older ones. Oh well, it’s fine.
We stayed for 3 nights and had no other issues or problems during the rest of our stay. The staff continued to be friendly and check out was a breeze.

Das Novotel Tour Eiffel ist ein großes, altes Hotel. Alt heißt hierbei: Das Hochhaus sieht aus wie ein Stapel 60er-​Jahre-​Fernseher und ist umgeben von einer Betonlandschaft, die sich vermutlich fortschrittliche Architekten in den 70ern ausgedacht haben: Alle Straßen überdacht, so dass es dunkel ist während von den Freiflächen darüber, Regenwasser in die Gewölbe tropft
Die Lage ist in der Nähe des Eiffelturms, direkt an der Seine. Man ist damit in der Tat recht zentral, läuft zum Eiffelturm aber gut 15min hin. Näher gelegen ist z.B. das Mercure Tour Eiffel.
Wie esposa1969 schon schrieb, empfängt einen das Hotel auf den ersten Blick gar nicht, sondern schickt einen die Rolltreppe hinauf in den zweiten Stock, wo die Rezeption und die Bar ist. Auch wenn das Hotel ein vier Sterne Haus ist, lässt der Empfangsbereich alles Vermissen, was ein Hotel dieser Klasse in solch einer Metropole ausmachen sollte. Vielmehr: Es ist ein Zweckbau, de die maximal mögliche Anzahl von Zimmern hergeben soll. Eine weitläufige Lobby oder internationales Flair sucht man vergebens. Stattdessen schaut man sich suchend nach der Rezeption um, die unter niedrigen Decken in der hinteren Ecke des Raumes sich in der Ecke versteckt.
Die Zimmer sind Novotel Standard: Schlicht und halbwegs modern. Die Bäder waren grundsätzlich in Ordnung, auch wenn die Dusche schon einen leicht muffigen Geruch verströmte und nach jeder Benutzung das halbe Bad unter Wasser stand.
Die Konferenzleistungen des Hotels waren im üblichen Rahmen, ein Gala-​Dinner hingegen überstieg aber die Leistungsfähigkeit des Hotels.
Alles in allem 3 von 5 Sternen für ein teures, aber zentrales Hotel in Paris ohne jeden Charme und mit vorrangig praktischem Nutzen.

Ideal für Touristen wegen nähe zum Eiffelturm, über diverse Portale kann man das Hotel mittlerweile sehr preiswert buchen. Preis Leistung stimmt, Zimmerservice und Tiefgarage waren jedoch überdurchschnittlich teuer.

Three-​point-​five, because it is a rather nice hotel, but the guest accommodation here is quite disgraceful.
I feel as though I’m in a three-​dimensional 90’s-era video game staying here. This hotel… kind of a techno-​fail. It tries incredibly hard to be «modern», yet beneath all the apparent sleekness lies quite a few — hmm, how shall I say… errors? Something bad in a technological term. I don’t want to say viruses because I believe that’s a bit too extreme… excusez-​moi, getting sidetracked. Yes. So the in-​room internet here is quite the nuisance, as you keep having to reset your time-​slot every two hours. And for some reason, getting the passcode requires you to give the front desk your credit card number, even though the internet itself is free. As if we’re going to bombard the system with porn cookies or something. Who knows. Respectively, the hotel computers ban cookies, so you basically cannot use them except for search engine purposes or what have you. The room television is rather full of itself as well, and is equally difficult to maneuver unless you enjoy watching a self-​promotional video on a two-​minute loop or playing around with an obstinate clicker. The supposedly smart refrigerator did not work, period. But enough of that. On to the superb customer service.
Long credit-​card-​not-​working story short, my mother had a bit of a crisis situation today. The hotel reception, she could only describe as «cold». This situation involved not only an inability to access funds, but an inability to use the cell phone, the hotel telephone, any phone to contact the bank. A very emotionally taxing situation, whence someone ended up in quite the emotional state and was not even supplied with a tissue. I won’t account for all French people, but the ones working at the desks of Novotel? Shame. On. You.
The hotel is a nice hotel. On the surface. They do have delicious food, and a lovely continental buffet breakfast from 6 to 9 am. The beds are comfortable; the internet works; and you are supplied with a fresh bottle of Evian from the maid every day. Would I recommend this hotel? No.
UPDATE:
5 days and twice as many phone calls later, refrigerator still not working. Front desk checked us out of hotel 3 days early, unbeknownst to us until we found out internet no longer worked. Found out gym costs 20 Euro to use. Asked for room service; they deliver three items only — chicken, cheese, and chocolate cake. Two stars it is, Novotel.
UPDATE, AGAIN:
One camera stolen out of room, one hotel manager’s refusal to write a letter for insurance purposes, one star. Novotel, you have truly outdone yourself.

Hotel très agréable, décoré avec simplicité et goût, le personnel se fait discret mais tout est là. Par contre quelques inconvénients comme l’accès: la station de métro la plus proche nécessite quand même 10min de marche… La salle de fitness n’est pas comprise dans le prix de la chambre et il faut un bonnet de bain pour aller à la piscine: chose à laquelle on né pense pas en venant à Paris.

Hallo meine lieben Leser, Freunde und Bewerter, und nun meine Lieben eine weitere Station unserer letzten Urlaubsreise in der wir in 3 Wochen in sage und schreibe 9 verschiedenen Unterkünften nächtigten. Besser gesagt die erste Station, denn dieses hier war das erste Hotel, welches wir ansteuerten. Nun also meine Erfahrungen und Eindrücke über: = = = Novotel Tour Eiffel in Paris = = = Hier auf dem Foto das Hotel mit den roten Steinen. Die Buchung:= = = = = = = = = Ursprünglich war ja der Reisebeginn in Porto geplant, da unsere Route aber durch Paris verlief und mein 6-​jähriger Felipe noch nie den Eiffelturm gesehen hatte, war es mir wichtig ein Hotel zu wählen, das direkt oder nur wenige Gehminuten vom Eiffelturm entfernt liegt. Wir hatten da ja dann nur einen Tag Zeit um Paris zu erkunden und da müssen die Distanzen kurz sein. Für mich war es bereits der 7. Besuch in Paris, aber für Felipe eben neu. Nun war es gar nicht so einfach ein Hotel zu finden, das auch Kinder aufnimmt, denn als ich auf die Hotelbuchungsseite
ging, war es in vielen Hotels, die direkt am Eiffelturm lagen, nicht möglich Kinder mit einzubuchen. Ich rief also die Hotline an und dort erklärte man mir das ginge nur, wenn man eine Suite bucht, da waren aber keine mehr vakant in dem von mir ausgesuchten Hotel. Im Doppelzimmer darf man aber Kinder nicht mit hinein nehmen aus versicherungstechnischen Gründen. So fand die nette Dame von der Hotline mir eben jenes Hotel, da dieses sogar noch über einen hoteleigenen Pool verfügen würde, sei es für uns wie geschaffen und wirklich nur wenige Gehminuten entfernt liegend vom Eiffelturm. So buchten wir es. Im übrigen kann man noch bis 24 Stunden vor der Anreise ohne Gebühr stornieren. Haustiere sind gegen Gebühr erlaubt. Die Anreise:= = = = = = = Wir fuhren ja mit dem Auto und konnten das Hotel insofern nicht verfehlen, da ich das Bild — so wie ihr es hier oben seht — auch auf der homepage wahrgenommen habe und wusste also, dass es sich um eines der Hochhäuser entlang der Seine nahe dem Eiffelturm handelt. Also einfach Richtung Eiffelturm, den man ja kaum verfehlen kann, und dann bei den Hochhäusern nur nach der Hausnummer gesucht und nach dem Schriftzug Novotel. Einfacher kann man ein Hotel kaum finden. Dann ab ins Parkhaus, über das ich euch noch ausführlicher schreiben werde. Flughafen: Orly — Roissy CDGBahnhof: Gare de Lyon — Gare du Nord — Gare Montparnasse — Versailles-​Agenteuil U-​Bahnlinie … U-​Bahnstation6 — Etoile Na … Bir Hakeim10 — Boulogne … Charles Michels Das Einchecken:= = = = = = = = = = = Als wir das Hotel betraten, dachte ich eher ich sei in einem Shopping-​Center, denn in einem Hotel. Rolltreppen fuhren rauf und runter. Im Erdgeschoß befand sich lediglich eine Kinderspielecke, Sitzgelegenheiten und PCs für den Internet-Zugang.Fährt man die Rolltreppe hinauf, so kommt man in eine riesige Halle — wirklich riesig (!) –in der sich die Rezeption befindet, Souvenir-​Shop, Restaurants, Lebensmittel-​Geschäft, WCs, Aufzuganlagen, Zugang zu dem Pool und den Fitnessräumen und und und. Also doch eher Shopping-​Center als Hotel. Wir reihten uns an der Rezeption in die Warteschlangen ein. Als wir an der Reihe waren, bekam Felipe erst einmal eine nette Geste des Hauses: Ein Novotel-​Stofftier und einen Chupa Chups Lutscher. Wir waren recht früh und daher war unser Zimmer noch nicht gemacht, also beschlossen wir erst einmal Paris zu erkunden und tatsächlich liegt der Eiffelturm nur ca. 10 Gehminuten entfernt. Als wir dann am späten Nachmittag wieder zurück kamen waren die Zimmer natürlich fertig und wir nahmen unsere Hotel-​Chipkarten in Empfang und Felipe bekam abermals ein Novotel-​Stofftierchen (ein anderes) und nochmals einen Lolly. Im übrigen baten wir um ein Zimmer mit direkten Blick auf den Eiffelturm. Allerdings bekamen wir zur Antwort, dass KEINES der 764 Zimmer einen Blick auf den Eiffelturm hat, nicht weil er zu weit entfernt ist, sondern, zu verbaut. 764 Zimmer, das sind 12 Suites, 416 Nichtraucherzimmer, 17 behindertengerecht ausgestattete Zimmer, für 2 Kinder bis 16 Jahre sind Frühstück und Übernachtung im Zimmer der Eltern kostenlos. Sprachen, die im Hotel gesprochen werden (lt. homepage):deutsch, englisch, spanisch, japanisch, italienisch, portugiesisch. Portugiesisch wollte mein brasil. Ehemann testen, traf aber niemanden, der ihn verstand. Das Zimmer:= = = = = = = = Als wir das Zimmer betraten war ich angenehm überrascht: WC und Badezimmer waren getrennt. Das ist immer besonders praktisch, wenn einer morgens ewig lange im Bad braucht (Cest moi!) und der andere ewige Zeiten auf dem WC … Das Badezimmer verfügte über Badewanne UND Dusche. Also keine Badewanne mit Duschglas oder — vorhang darüber sondern eben wirklich beides. Das Bad lag allerdings ohne Flur dazwischen direkt neben unserem Doppelbett. Betrat man das Bad befand sich rechts davon die Wanne, links die Dusche deren Griff an der Einstiegstüre gleichzeitig die Handtuchstange am

Bel Hotel bon accueil
Dommage de né pas avoir d’eau chaude !

Superbe pour organiser des séminaires de 400 personnes