This hotel is complete crap! after buying a non refundable stay, i tried to change the dates and was told that«non-refundable» means that one cannot change anything on the reservation. Honestly, either the hotel needs to get a better manager(as they were completely unaccommodating), or it needs to use a better online translator for their words. = means that a payment cannot be returned. it does NOT mean that it cannot be changed! Seriously — I strongly advise against staying at this hotel unless you want to experience the rude side of the country!
Katie M.
Rating des Ortes: 4 Manhattan, NY
A very chic hotel with tiny, tiny rooms and funky mood lighting. The staff was excellent and happy to help me with various baggage & travel needs. It’s also in a cool neighborhood and convenient location from the airport, Gare Lyon, etc. There is free wi-fi but I had problems staying connected just to check email; they need to upgrade their system. Minus being rudely awakened by drunk neighbors at 4AM(not the Hotel’s fault!), I had an overall positive experience and would stay here again.
Gabriel L.
Rating des Ortes: 3 Cambridge, MA
Finished off our honeymoon with 7 nights in Paris at the Five Hotel. The hotel is nice, modern, and clean. Just a bit too far from most sights for my taste. We used Velib to get around Paris from this hotel, which made the city FAR more accessible than the Metro stations nearby.
Trevor K.
Rating des Ortes: 4 Edmonton, Canada
Quiet. Very, very quiet. Two to three days before we were to stay at the Five Hotel we received a phone call from them advising us that due to «water problems» we would have to switch to another hotel for part of our stay(The Seven Hotel). The Seven Hotel was a more expensive hotel and just down the block which was nice. The staff took care of moving our luggage over for us. While it was an inconvenience they at least tried to lessen it on us. The Five Hotel itself is located on a very, very quiet street. It was so quiet that we didn’t hear any street noise from our suite. In a busy city such as Paris this was great! What was most surprising is that at night there was a complete lack of people around. We felt extremely safe walking around very late at night. We ended up walking from the hotel to all the major attractions without any sort of issue so it didn’t seem that far away from anything. The metro stops were close by and we were able to take the RER from CDG airport straight to it(without transferring) and it was a short walk to the hotel. The room itself was a little on the small side; it would be tough to spread out your luggage and that. This may be what some call«charming» but if you are used to typical North American hotel rooms it will definitely be smaller. Our room had a balcony which was definitely a plus. The fibre optic lighting effects are different, the neat factor wears off but I give them credit for trying something different. It was definitely clean however even though the«do not disturb» sign was put out the staff still came in on a daily basis. We didn’t take in the breakfast since there is always so much around that we can try however they seemed to be renovating their breakfast room at the time of our visit so they were offering breakfast in their«love capsule». The WiFi was free for us however it was a little on the slow side. Perhaps being in North America I am used to high speed everywhere but I definitely noticed pages were slow to load. Overall I think the hotel is great: everything was within walking distance(to us), the staff were friendly and the price was really good(booking through a third party site rather than the hotel site). While there were some drawbacks, such as having to move hotels partway through our stay, we were pleased with how this was handled(well beforehand and not just surprising us when we arrive).
April P.
Rating des Ortes: 4 Miami, FL
To be the first English reviewer for this place, I can say I felt overall satisfied of my stay here. Thanks to a New York Times recommendation, I found this place and was not let down. The staff also speaks English and they helped me with my bags after I was very tired from traveling. I explained that did not know my way around the city and wanted to explore. The Latin Quarter of Paris is beautiful! The front desk guy even drew on a map his favorite places and helped me orient where I was so that I could get to places by foot, train or bus. A big plus. For those of us used to BIG sleeping quarters, you will be a little(and I mean little) surprised to see just how small hotel rooms are in Paris. The 5 is a boutique hotel, more for looks than anything else. My suitcases were not even full-size and I almost felt the urge to put them out of the room onto the balcony, however, the suite itself was gorgeous! The toilet bowl was separate from the shower, which was really a novel idea. Literally it is housed in a small closet, hence the term ‘water closet’, with just enough room to sit inside for one. You have to be a small person at that. I am 5’4″ and 126 lbs, hardly what you’d consider ‘big’ at all and I felt a little claustrophobic at first… but I forgot that feeling eventually. The shower was beautiful, as the reviewer below me says there are little ‘stars’ embedded in the tile grout of the shower. The lighting effect is from some cleverly placed fiber optics which I had never seen before and would like to replicate in my dream home one day, that’s how nice it was. The shower heads even changed colors according to temperature, it seriously felt like I was having my own shower party! I took a few extra showers there during my stay just to experience the ambiance a little more. Breakfast was OK. I paid 12 euro for it by credit card prior to booking my trip, and then when I got to the hotel in the afternoon I was told it was okay to enjoy the offerings downstairs. So the next day, when I woke up to eat breakfast, someone else at the front desk says«No, you did not pay. You have to pay again.» I did not think this was justifiable on their part. If I am going to pay 254 € for a room, this should not have happened. I went downstairs anyway to see what they had, and the maids were all complaining in French. One of them even told a blonde haired lady who looked like a manager that she was quitting the next week! Suddenly I didn’t feel so hungry anymore. You are better off going out to eat for that price. I stayed here for 2 days and 2 nights. I would encourage anyone to try it, by all means. Since this was my first trip to Paris, I cannot say there are better hotels but my husband said that many Parisian hotels offer a lot less. The room I was in had a blow dryer, flat screen, wi-fi(which I didn’t use because I didn’t bring a laptop) and the bed was covered in faux rose petals upon arrival. I was by myself in the city but I wish I would have had him there with me since he speaks the language and knows the city. I got lost a couple times on foot but it is really easy to get to the Luxembourg gardens from here, and the CDG airport is easily accessible by train.
Laurence z.
Rating des Ortes: 4 Vienne
Accueil et service super, personnalisé et chaleureux, deco années 70 très agréable, rouge et noire à la réception et dans la «love capsule» le petit bar pour amoureux, une ambiance olfactive vous est proposee pour la chambre, jolie mais minuscule chambre avec très bonne literie, petite lumière ‘étoiles’ en ciel de lit et dans la douche… un conseil, éteignez la salle de bain pour, prendre votre douche, avec le jet coloré c’est super. Seuls bémol: la taille de la chambre et de la salle de douche, l’odeur désagréable dans le réception et les couloirs, le petit déj très succinct dans une salle au sous sol minuscule où il y a également les charriots du ménage…