Hilton Paris la Defense

Super Hotel, nichts zu beanstanden außer vielleicht der Service an der Bar. Alles in allem in Paris aber nicht unüblich, etwas länger auf alles zu warten.
Zur Lage muss man nicht viel sagen, selbst wenn man hier für den Urlaub absteigt ist man relativ schnell in der Stadt selber. Der Bahnhof (RER etc) ist direkt unter dem Hotel und man brauch gerade mal 5 – 10 Minuten.
Ich hatte zuerst befürchtet, dass die Lautstärke (Hotel liegt in einem Einkaufszentrum) ein Problem sein könnte, aber man bekommt absolut nichts mit.

Review for the restaurant Coté Parvis: Very nice and accommodating staff, food was good and their menu is complete. Portions are enough. Lots of business lunches due to its location and standing.

During our 3 nights in Paris, we stayed at Hilton La Defense for 2 nights. It’s a modern hotel, with all the amenities that you’ll need from a 4-​star hotel. It’s located right off the last stop of the M1 metro, at the La Defense stop. It appears to be connected to the mall, so it’s relatively easy to find, just look for the signs that say Hilton when you come out of the metro.
We had a room on the 3^rd floor, only 5 floors total, with the view of the atrium below. The wi-​fi is FREE in the lobby area, but since our room was looking at the lobby (just 2 floors above), we were able to still get free wi-​fi access from our room. Otherwise, I think you have to pay for wi-​fi in the rooms! We lucked out. :)
Bed was comfortable, bathroom was a good size and there was a small sofa in the room too. :) Dim lighting, but suitable for the décor, etc.
Our package came with free breakfast in the morning downstairs, they start serving at 7am. Breakfast ranges from meats, cheese, cereal, yogurt, fruits, oatmeal, juices, milk, smoked salmon, eggs, sausage, bacon, hash brown, breads, croissants, etc. We felt full from this well stocked breakfast buffet. yum!
Staff was courteous and friendly. If you come back to the hotel after 11:00 pm at night, you can only enter through the entry way by the taxi stands (instead of through the mall). There are very few eateries open late at night past 11:00 pm in the La Defense area, so just take note of that. Would recommend that you eat inside the city before coming back to rest. We were able to find a pizza /​pasta place nearby to grab a bite to eat after 11:00 pm on Saturday night though. :)

I am a regular at this Hotel — and would immediately change if I decided myself… and if it would not be directly opposite of our Paris offices…
Service level is poor, most rooms face the shopping centre, breakfast is a shame (even for France at a 26Euro price tag).
I ask the Concierge where I could buy a suitcase — repeated it three times until I thought he understood — he did not, he understood supermarket and send me directly to one…
For 250 Euro a night in a four star hotel I would expect to NOT pay an additional 20 Euro/​day for internet access!
If in France I would expect some nice cheese for breakfast — what you get is a plastic wrapped cheddar of the cheapest sort… in addition to other very cheap ingredients on the buffet menu — and this for an additional 26 Euro.
There are great Hilton’s around the world — this one is not

Stayed Hilton Paris La Defense Hotel for 14 Nights
Pluses:
* Friendly and helpful multi-​lingual staff. Offered advice on several occasions
* Usual comfy Hilton beds
* Early check-​in was accommodated because room was available – always appreciated
* Made-​to-​order eggs or tasty pancakes (delightful…try at least once). Full breakfast buffet with real fresh juice… see pics
* Conveniently co-​located with RER A Train or Yellow Line Metro Station – La Défense station. Quick 10 mins express train to downtown. Door to door, airport is about 1:20 minutes away; you change RER trains once at Châtelet les Halles station. See tip below.
* Also convenient train ride to Palace of Versailles (Château de Versailles), though requires ticket on the «T» Tram line. T Tickets are not inter-​changeable with RER or Metro Tickets.
Gripes:
* No executive lounge or lounge benefits, my biggest gripe
* Daily re-​log-​in to Wi-​Fi for 3 devices is required. It’s a daily annoyance – why annoy your guests for no technical reason?
* Breakfast items never change, though what’s served is fresh and presented with care
* Constantly warm room even with heat turned off. Turned on A/​C few times in February
* Limited dining choices in the area even though in the central business district
* Pricey bar, like most hotels. Ouch…10 € for a 0.33L of Heineken draft. Alternative drinking hole in area and short walk: Le Café Moutarde
Most evenings, I either stayed downtown after work for dinner or returned to downtown via train for later dinner. Again, train trip is quick if you use RER A Train.
Oddity: Main Hotel access location closes at 9 pm because the mall area/​CNIT Building closes. You must walk outside and around (giant thumb is landmark) and it’s not obvious how to get into hotel. No big deal once you figure it out. Signage is lacking.
Airport Connection: 45 – 50 € taxis to/​from Charles de Gaulle Airport (CDG). 55 € if you reserve a car service. When traveling with luggage to/​from airport, I recommend a taxis. Train is fine if luggage is limited to 1 piece. Train from CDG to La Défense station is 11.90 €, one-​way per person. Do not recommend RER train from airport with luggage during rush hour (M-​F) – no room during rush hour to/​from Châtelet les Halles station to La Défense station on RER A Train.
Tip: Recommend negotiating a rate that includes breakfast and Wi-​Fi Internet for best value.
Tip II: Recommend rooms facing outward toward Les Quadre Temps.
If you think this review with photos is useful, funny or cool, I’d appreciate your feedback by clicking below.

Clearly not up to the standards of an international Hilton property. If you are a Hilton Diamond member it means absolutely nothing here — no upgraded rooms, no executive lounge.
The problem with this Hilton can be summed up in one word: service. There is no service here. The restaurant for breakfast is a great example. They have a nice buffet in the AM; however, nobody pours coffee, nobody clears plates, nobody does nothing. You take a table and figure it out. Coffee? You need to be very direct and demand it.
Business center? No way. Want a boarding pass? It will be painful.
International Hilton properties can be awesome. This one was not. The room was decent and the bed quite comfortable. But nothing more after that.

My husband and I recently visited Paris for the first time and chose to say at the Hilton in La Defense. Overall we were happy with our stay here, and would consider staying there if we ever return but there were definitely some «pros» and «cons» to this hotel.
Hotel/​Location: As other reviewers have mentioned, the hotel is located in the CNIT building which consists of several shops and restaurants (there is a full mall across the street) and is located more in the business district of Paris than anything. While this meant we weren’t within walking distance of the major «sites» it worked out surprisingly well since both the Metro and the RER trains could be accessed right from the CNIT building (i.e. no need to even go outside). This proved to be extremely convenient as we could reach anywhere in Paris within minutes.
Room: Our room was ok but certainly not the best we’ve seen from a Hilton — it was a decent size with a large desk area and plenty of room to store our luggage. The bathroom was large with a shower stall and a separate jetted tub, but it wasn’t as updated or clean as the rest of the room which was a little disappointing. No real complaints though and we didn’t hear any noise from our neighbors or the hall.
Service: The staff here was fine but there wasn’t anyone that really stood out. We didn’t have an real issues either so no real complaints here. I was a bit surprised that the majority of the staff did not speak English very well especially since the hotel clearly catered to business travelers, but that’s obviously more of an observation than anything.
Food: We had the breakfast buffet every morning at the hotel (it was included in our room rate). It was pretty good with a fair number of options, though it was the same offering every day. The staff was friendly enough but it was a struggle to get coffee every morning. We also had dinner at the bar in the lobby our first night there (easy option since we were exhausted from traveling all day) and it was fine. A bit overpriced but that was to be expected.
Gym: The gym was more than adequate with several treadmills and different types of ellipticals as well as a good selection of free weights and a cable machine. It was a good sized area as well and didn’t feel like an afterthought as many hotel gyms do.
I would certainly recommend this hotel, but don’t expected to be ‘wowed’ while staying here.

The relatively modern design of the area and building felt cold and stark compared to the beauty and all the antiquity of Paris. Even the interior seems somewhat dark and sterile. Nice enough hotel, but it is far from the stuff we went to see, albeit a convenient metro ride away.
With five floors, our second floor junior suite had a view of la arche de la defence, as well as the taxi staging area. Don’t tell but when I have a nice view, and I always strive to, I sometimes leave the drapes open. Here that would have meant the taxi drivers lined up waiting to pick up hotel guests would have a nice view into our room. That’s not good for anybody, so the drapes stayed closed.
So these are location and design sort of things, that you can’t do much about. The service was great, and the staff friendly and knowledgable, speaking English relatively well and putting up with my French.
Rooms were uncharicteristically spacious for Paris and both the bed, and believe or not, the sofa bed were comfortable. No ice machine so room service is called if you need some. They took a while one of the two times we needed some. Housekeeping did a great job and was prompt meeting our requests.
No Hilton Honors room upgrade was available to us, nor any different view, although the hotel didn’t feel full. We didn’t partake in the complimentary for gold members breakfast, kids and jet lag and all. We didn’t go to Paris to eat at the hotel.

Very low standard for a Hilton. They ignored my status as a diamond member, were not able to give me the SA, e room for two nights (I had two different reservations) and there was no food at the bar at 10:45 PM.
Be careful if you arrive late (after 9 PM) and park in the public garage, you will have to search for the side exit to exit the mall to the street and enter to the hotel from there since all other doors are closed

Thumbs down. Some people say Paris Hilton is a slut. I can say that the Hilton, Paris is a slut. Every single thing requires some payment. The only thing we didn’t pay for was a bucket of ice, which has to be delivered because there are no ice machines.
No Free WiFi in the lobby area like other Hiltons. We paid for the WiFi which was going to be 20 Euros a day, but because our stay was longer than four nights, it was 9 euros per day. When it failed to work for two days, I got the remaining days for free and the previous days taken off the bill.
Staff was accommodating and helpful with directions in the nearby neighborhood. The restaurants in the hotel had sky-​high pricing, even for Paris, which is sky-​high everywhere.
The Hilton La Defense location is very handy because it is on the A train line (metro stop La Defense). One can get to it from Orly and CDG airports by taking the B train and then the A train connection at Châtelet station. It is no more than a 30 – 40 minute ride from either of those airports. There is a normal Metro conection (#1 line) right under the CNIT building which is where the Hilton is located.
Room was Spartan by Hilton standards. No robes, small towels and not much drawer space. Kinda sucked. Bathroom was huge and closet was small. Bad design.

We stayed here for 4 nights while touring Paris. We drove from Brussels, so I wanted a hotel that was close to the city, but not in the city as we knew we couldn’t handle all the traffic circles and congestion. However, it would have been nice to be closer to an area that was open late.
When driving, the GPS could not bring us directly to the hotel. We wound up parking in a lot further away, but it was fine. 4 nights– 50 Euros for parking. Not bad.
When booking, I told them it was a honeymoon do-​over and they upgraded us into an extremely large room. We had a view of outisde, which was nice. The room was immaculate. It was spotless. The chaise was ridiculously comfortable. I started to doze off everytime I sat down.
The staff was so friendly. I had a lot of questions and they happily helped with everything.
We learned that the CNIT center has free wi-​fi, so if you sit near the elevators, you can pick up the signal. That was nice. We also got coffee and breakfast at CNIT every morning, which was nice. The Decathalon store sells water and gatorade for good prices.
The metro was perfect. As someone said before, everything shuts down at night, so you have to get out at the grande arche exit from the underground and walk to the front of the hotel, near the thumb statue (weird). We stopped by the mall across the street. It was okay, but there were gypsies begging and it wasn’t pleasant. One night we were super tired and decided to just have dinner at the restaurant. I wasn’t a huge fan. I filled up on cheese and couldn’t eat my entrée. I just wanted to go to bed.
If we’re ever in Paris again, we would love to stay here!

Nice Hilton standards (large rooms and comfortable beds) located under CNIT dome in La Defense business district. Only 7 minute Metro ride to Arc d’Triomphe. Area shuts down at night so if returning from Paris later via Metro, it is a longer and more complicated walk to get back to hotel entrance.
American style breakfast buffet very filling with lots of options. Ate late snack in hotel brasserie-​food was very good but excellent.

Das Hotel: Licht
und Schatten. (Siehe Foto unten), aber das Dahinter?! Meinungsstark
formuliert: Das Hilton in Paris La Défense hat entweder ein
Auslastungsproblem und muß deshalb an allen Ecken & Enden sparen oder
einen anders talentierten General Manager. Die Zimmer und das Frühstück sind für ein 4-​Sterne-​Haus,
hüstel, schwierig. Sehr schwierig. Bei der Ankunft waren unsere Zimmer
noch nicht fertig, das kann passieren & war in Ordnung; wir erhielten ein
vertriebsorientiertes Upgrade = Upsell für 20 Euro. Dieser Relaxation-​Room
war auch ganz gefällig. Für dieses Hotel gilt wie bei anderen Häusern dieser
Kette auch: Es ist etwas abgewohnt und das sah man leider auch beim Zimmer,
obwohl man damit wirbt:
Photo link:
.:
Ja, in Erinnerung wird es bleiben. Hmmh, die Detailaufmerksamtkeit galt wohl nicht für die ‚
die bei zu scharfem Angucken abfielen
& das Bad hatte auch schon gesehen.
Auch interessant: Es war das 1. Hotel, in
dem es keine Klobürste gab, ohne hier zu sehr Details zu stressen ;-) Also: Ich
bin nicht pingelig und auch kein Motzer: Man muss diese Mängel immer im Kontext
des eigenen Anspruchs der Hilton-​Kette und der Vier Sterne sehen. Es ist
grundsolide. Aber eben nicht sehr gut. Entschädigt wird man durch den grandiosen Ausblick wenn man ein Außenzimmer hat denn dann schaut man :

Hat man ein Innenzimmer, guckt man in ein Einkaufs– und
Kongresszentrum. Die architektonisch sehr spannende Einbettung in das cnit
ist auch zeitgleich der
Nachteil für die Hotelgäste: Man kann keine Fenster öffnen und nur auf die
Klimaanlage zurückgreifen. Für das Gros der us-​amerikanische Gäste vielleicht
weniger ein Manko als für die kontinentaleuropäischen. Die Mitarbeiter an der Rezeption und im Service waren
sehr, sehr freundlich, höflich & hilfsbereit. Und das ist der Grund, dass
ich in meiner Gesamtbewertung auf eine durchschnittliche Note komme. Natürlich
auch aus Dankbarkeit, dass sie alle fließend englisch sprachen und damit
trotz meines 4-​Wort-​Französischs eine reibungslose Kommunikation jederzeit möglich
war. Das Frühstück ist
und hier jetzt wieder nur in den Hilton-​Standards argumentierend (Siehe Foto unten) .
Die Qualität, Auswahl und Zubereitung desselben. Wenn man beispielsweise das
Frankfurter Hilton als Maßstab nimmt, so reden wir hier über den Unterschied
analog zur Champions League und Regionalliga-​West. Schön auf den Punkt brachte
es meine Frau mit der morgendlichen Aussage: Ich glaube, die
Ananas hat heute eine Person geschnitten, die sich nicht so gut mit diesem Obst
auskennt. Mein Fazit: Wenn man (Siehe Foto unten), ist man dort gut untergebracht; man sollte aber auf jeden Fall
ausblenden, dass es sich offiziell um ein Vier-​Sterne-​Haus handelt und auch den
bundesdeutschen Hiltonstandard nicht auf dieses Haus anwenden. Auf der Habenseite muss noch die bemerkenswerte Verkehrsanbindung an
RER und Metro erwähnt werden. Und wenn man dann auch noch begriffen hat, dass
es einen direkten Zugang zur Station La Défense durch das cnit gibt, kann man
Energie sparen: Also nicht umständlich außen rum gehen und seine Füße schonen.
Denn die sowohl Füße als auch Energie braucht man noch in Paris, der Stadt
der LANGEN WEGE und nicht nur des Lichts & der Liebe ;-) All in: 3 Sterne. Und diese nur, weil die Freundlichkeit
und Serviceorientierung an der Rezeption und der weiteren Mitarbeiterinnen und
Mitarbeiter sehr, sehr gut war & die anderen Mängel sehr aufwiegt

While in Paris for the holidays we stayed here and enjoyed every moment. It was our oasis of calm from the crazy driving adventure that we had in France… it was right on the metro, surrounded by food and shopping and although it was located in the business district we never felt out of the city.
We were treated very well, enjoyed Diamond upgrades and free meals and would gladly return for more pampering and clean fresh beds!
The staff was well-​healed and they gladly conversed in English and were attentive to our every need!
Peace of related advice, when someone says, «whatever you do, don’t rent a car and drive in Paris» go ahead and believe them… its ok. They know what they are talking about and you should take the TRAIN!

Gnadenlos überteuert und das in jeder Beziehung.

Stayed here for 3 nights in August 2009 and enjoyed it. As a Diamond member, we received free breakfast in the Executive Lounge. Unfortunately, the Lounge was undergoing construction while we were there, and our room was right underneath it. However, Hilton refunded one nights’ worth of points for the inconvenience, so I was happy!
The hotel is pretty far out of the way if you’re trying to see the touristy stuff in Paris, which we were. Hence the deduction of one star for location. Next time I’m in Paris, I’ll stay at the Hilton closer to all the Paris action.

Warum ich hier war:
— Urlaub mit meinem Mann
Was mir hier gefiel:
— Lage (direkt an einem Einkaufscenter, in der Nähe eine Metro Station)
— Nachts recht ruhig
— freundliche Mitarbeiter
Was mir hier nicht gefiel:
— teures zubuchbares Frühstück (20EUR pro Person)
— Zimmer etwas klein

Meine Erwartungen bez. diesem «4-​Sterne Hotel» wurden leider nicht wirklich erfüllt. Es fing schon bei der Anreise mit dem Auto an, weil das Hilton sehr gut versteckt wurde in einem anderen Gebäude, dem «cnit» und es nirgendwo Hinweis-​/​Straßenschilder gibt, die einem einen Tip geben, wo man hinmuss. Zu allem Überfluss hat man mit einem Navi auch keine wirkliche Chance das Hotel zu finden, weil genau an dieser Stelle ein ausgewachsenes Straßentunnellabyrint herscht und das «ohne Satelittenempfang».
Tip für die Anfahrt mit dem Auto: das Parkhaus des «cnit» als Ziel eingeben. Wenn man es da reingeschafft hat, dann kann man gezielt den Schildern des Hilton «im» Parkhaus folgen und sein Ziel nicht verfehlen (diesen Tip bekam ich bei einem verzweifelten Anruf im Hotel).
Wie bereits erwähnt befindet sich das Hotel innerhalb eines anderen Gebäudes, was zur Folge hat, dass es im Zimmer ohne Licht nie angenehm hell ist. Es herrscht grundsätzlich ein Dämmerungszustand. Außerdem hat man keinerlei Anhaltspunkte ob es draußen regnet, schneit oder die Sonne scheint.
Das Hotel hatte vielleicht mal 4-​Sterne Qualität, doch mittlerweile ist einiges schon sehr heruntergekommen. Man öffnet die Tür zum Zimmer und wird begrüßt mit einem ohrenbetäubendem Quitschen. Es gibt noch einen guten alten Röhrenfernsehr. Das Bett wurde mehr schlecht als recht gemacht. Der Kühlschrank der Minibar brummt nervtötend (lässt sich jedoch ausschalten). Das Bad war sauber, allerdings wirkt es zusammengestückelt und in die Jahre gekommen. Duschen kann man in der Badewanne, der Duschkopf jedoch geht einem nur bis zur Schulter, was ein entspanntes Duschen erschwert. Die Lüftung im Bad funktioniert auch nicht, sodass man recht schnell Dampfbadatmosphäre bekommt.
Unsere Beschwerde bezüglich der quitschenden Tür und der nicht funktionierenden Lüftung im Bad hat man mit einem Zettel des Technikers quittiert, der behauptet die Mängel wären behoben. Nachdem sich dann der Hotelmanager zusammen mit seinem Techniker vorort von uns erklären ließen wo das Problem liegt, wurde zumindest die quitschende Tür unseres Zimmers behoben.
Fazit: Wenn man einen guten Übernachtungspreis bekommt und seine Erwartungen nicht auf ein 4-​Sterne Hotel ausrichtet, kann man dort sicherlich gut nächtigen und hat mit dem Standort «La Defense» einen guten Ausgangspunkt mit Metro und RER-​Lokalexpress.

La Defence setzt in Paris einen absoluten Akzent: Der Stadtteil mit seinen Wolkenkratzern und außergewöhnlichen Bauwerken vereint zahlreiche Bürogebäude mit schier endlosen Einkaufszentren samt umfangreichem Kinoangebot sowie einer gewissen Auswahl an vorwiegend aus den typischen Ketten bestehender Gastronomie.
Ein Hotel dort scheint auf den ersten Blick nicht sonderlich attraktiv im Vergleich zu den traditionelleren, romantischeren Ecken von Paris, aber der Eindruck trügt. Denn das Hilton La Defence beeindruckt nicht nur mit atemberaubender Architektur, da es sich um eine Art Gebäude im Gebäude, einem muschelförmigen Überbau, handelt. Auch das Personal ist — war zumindest mit Stand Nov. 2008 — überaus zuvorkommend. Die Zimmer außerordentlich ruhig, kein Geräusch von außen. Zudem ist die Atmosphäre im aufgeräumten Business-​Viertel ein angenehmer Gegensatz zu den von Touristen überfüllten Locations wie Eiffelturm, Louvre & Co. Und nicht zuletzt: Man muss nur wenige Schritte aus dem Hotel gehen und findet den Weg zu Metro und RER-​Lokalexpress, mit dem man besonders rasant in die Innenstadt fahren kann.