Its such a pity as I was really excited going in here to get my first tent. All the advice I can give is not to trust Halfords. I was told to wait for about 25 minutes in store for my reserved tent only to be told they didn’t have it anywhere in the store. I was then told that someone may have cancelled my order for no reason whatsoever. I’m not sure if this was something they made up on the spot to have some sort of excuse(which was still saying they messed up). I was offered other tents for similar prices NONE of which were waterproof or else ones that were way too expensive or large for what I needed. I had driven an hour to collect this tent and I had to go camping the next day so it made quite a stressful situation for me. The laxydazy attitude of the staff was very frustrating. They were almost laughing to each other about what cold have happened to the tent. I had an important appointment I had to go to that I was made late to from all the waiting, or I would have tried to find a manager. The tents were sold out except for two I could see behind the counter for another customer that they DIDNT mess up the order for. I was told that they couldnt give me one of those because that would upset the OTHER customer. Safe to say I was made feel very unimportant. They kind of just waited for me to get bored of waiting for something that wasn’t there so I would give up and go. Some of the worst customer service I’ve ever seen.
Jim R.
Rating des Ortes: 5 Blackrock, Dublin, Republic of Ireland
Halford’s Carrickmines was a real pleasure shop in. The staff member I delt with(Cormac) was friendly and knowledgeable and answered my questions about my purchase without pressuring me to buy. The store was clean and well stocked. I’ll be back.
Quentin D.
Rating des Ortes: 4 Dublin, Republic of Ireland
Having taken the skin of most of my knuckles last time I tried I was understandably reticent to try to and put in the front bulbs of my car this time round. Passing Halfords I noted that they had a big sign saying this was the sort of thing they will do, so, happily willing to risk the knuckles of a complete stranger, I wandered in. The bulbs were a bit cheaper than buying from a petrol station and the staff are happy to help you choose the right ones. I proceeded to the checkout and paid, mentioning that I was not man enough to fit my own bulbs and could someone do if for me. The bill seemed high but I wasn’t really thinking so just paid and followed the very helpful guy to my car. He fitted the bulbs in about 3 mins… it took me half a day and a lot of swearing last time. …now this is where I admit I had just presumed the fitting is an added service to get customers in. Not so, it cost 10euro extra. Worth every cent for the front lamp. Could have done the back myself(said quentin, trying to regain some semblance of masculinity).
David D.
Rating des Ortes: 4 Dublin, Republic of Ireland
This is the all purpose car and bike store… they do everything… the store is absolutely massive and it contains the kind of stuff that makes men go oooooo… and make most women fall over with boredom. Anyone who has ever watched Top Gear on Dave will be familiar with the Halfords ads and the happy guy who fixes everything in the car for the lovely lady… its a bit sexist… much like the start of this review… but to be honest that is the closest exaple i can get to how nice the staff are here. These kind of of massive stores are full of people who know their trade. and if you make the journey out they will do their best to help Upstairs there is a bike store with lots of gadgets there too.