Abode

We rented a corporate apartment through Abode in Fall 2015. The apartment was located in the Castleway building and was a 1 bedroom 1 bathroom. The apartment itself was nice and clean when we arrived. We had no issue with the apartment itself other than the unusually small closet space, which was unusual with our experience in Dublin apartments (we’ve rented 4 apartments in Dublin over the years).
Price — we paid 119 euros/​night for the apartment. This price is very much overpriced for similarly equipped corporate apartments around Dublin including bigger apartments across the street in an equally nice building renting for 90 euros/​night.
Customer service — our issue with customer service began with our arrival. Our correct arrival time was not communicated to the individual checking us in who showed up 30 minutes late with no apology offered. Multiple emails and phone calls went unanswered and unreturned regarding renting the property, check in, a broken faucet, and moving to another apartment within Abode’s properties. We requested one task through the concierge service when we were out of the apartment and it was not done (even though they said it had been) and, again, no apology or solution was offered. In general, it was extraordinarily difficult to get in contact with someone who had any power to do anything and even when contact was made they made little effort to help us out. The faucet in the kitchen broke about 4 weeks into the rental and while a plumber was called them same day the faucet went unfixed for a month.
Overall the customer service was terrible and unprofessional especially for an overpriced apartment in city center Dublin.