Enterprise Rent-A-Car

Brilliant service, we paid online. No hidden costs and they upgraded our car at request on site when we went to pick up. Drop off service to our house on the way back and we found out they would of picked up too! No extra cost for that either. The two people that looked after us were so friendly and helpful. Very fair rates, excellent customer service, would use these guys again!

Arranging rental online from the states was super simple. We only needed a car for a few days in the middle of our trip, and we were quite happy to avoid airport surcharges. Google maps suggested it was a 10 minute walk from our hotel in Parnell Square, which wasn’t too bad at all. The car we rented was actually just parked on the street (I’m more used to a private gated lot in the states) so we asked if it would be alright/​safe to leave the car parked in this free spot for the day, so we could walk into town and do some obligatory tourist things without having to drive in downtown Dublin or pay for parking there. Staff said sure, but ensured we knew we were responsible for the car, which is reasonable. They also gave some tips on walking over to Trinity College from their location.
The woman who processed our rental was a delight. Very engaging and personable. She was helpful and fun. She also informed us that we could drop off the car at the airport for 35 euro fee, and that a taxi from our hotel would be approximately 20 euro. So it was nice to have that option in our trip planning.
We paid extra for a Garmin GPS unit and this was possibly the best money ever spent! We named our GPS Fiona and she was a right clever lass, even showing the speed limit as we drove along. I’d been nervous about driving a manual transmission on an unfamiliar-​to-​me side of the road, but it worked out just fine.
PRO TIP: We were thanked for calling ahead to see if we could arrive later than stated on the original online reservation (we’d reserved for 9am pickup, but the day before we realized we’d want to sleep in a bit. I called to see if we could pickup the car at 11am instead and they said no problem). Apparently some folks have shown up hours and hours after their reservation and get upset when the car they wanted has been rented to somebody else. Come on, folks. You select a set reservation time. If it’s going to change, call them to let them know. This is much smaller than many Enterprises in the USA, so their inventory is less expansive as well. Just be a decent customer and keep Enterprise informed and they’ll take good care of you.

Took me 20 minutes till I got the car out. They opened at 8am, but could provide pick-​me-​up service only at 11am. They told me some cars haven’t arrived back yet and I should pick up at 10am. Car was a Golf Diesel, very good for what I needed.

I live in Dublin and have rented cars from a few places before and have done the same from these folks at Enterprise.
Value for money is excellent, service is good however handing over a car that has not been filled up and having to return it with quarter tank or half tank is a lot harder than you think. They charge you if you don’t return it with the same fuel level at time of rental but offer no refund if you return it with more fuel than what was in the vehicle at time of pick up… cheeky don’t you think ??
Secondly for a customer who has rented at least 3 – 4 times from this place having to produce proof of address is ridiculous each and every time. You have my credit card details and everything on file, why then do I need to submit my details again ??
Also be very specific about the time you need a car for as last time I booked they expected me there at the end of the day and I arrived there during the day only to find out that my chosen vehicle was unavailable. Whilst I can understand it would be prudent to advise your customer that if a car is required please specify the exact time you will pick it up… turning up on the day may lead to disappointment.

Note: all my recent vacation in Ireland Unilocal reviews will have the same 1^st paragraph preamble, for just the review itself skip to the 2^nd paragraph.
On a whirlwind 2 week vacation to Ireland, the girlfriend & I tried to see & experience absolutely as much of this incredible land as we could. We did not accomplish every last activity we wished we could have on our rather ambitious itinerary. Nonetheless, we did discover a land of numerous stunning & magical wonders. We did see a land of unending natural beauty. We did learn of a land with a monumentally long history of trials, tragedies & triumphs. We did get to meet many kind, humorous, warm & generous people. Our vacation to Ireland was just 2 weeks, but that was time enough to know this is a land easy to love & a land to be sorely missed.
Since we wanted to see as much of the country as possible, renting a car would be necessary once we left Dublin. I did my homework. I researched the details of renting a car in Ireland & looked into the many options available.
I became well-​versed on CDW & super CDW. While most credit cards offer CDW on rental cars as a benefit, virtually all credit cards do not offer this benefit for rentals in Ireland. Just about every car hire agency in Ireland I checked requires CDW & the charge for it was up to € 25/​day. It was beginning to look as if renting a car would be a costly affair.
Then I found Enterprise Rent A Car. The daily rate for the car was the lowest of any agency I had looked into & a damage waiver is included in that rate. While the deductible for that waiver is high (€ 1000), at least the car has some coverage in the case of a total loss. This deductible can be lowered (down to € 50) for an additional daily charge. What I appreciated was that this was offered without any high pressure upsell.
I went for the smallest car available, as this would make navigating the skinny, twisty roads out in the country less insane. Enterprise gave me a Fiat Panda. This was the right car for the right job. The car was clean, new & in perfect running order. Smallest also translated to cheapest; it was only about € 10/​day. I took my chances & passed on the lowered deductible, so the total charge for a car in Ireland for a week & a half ended up being inexpensive.
Service at this Enterprise branch was excellent. Everyone was friendly & professional without the usual upsell shenanigans I’ve experienced at most other rental car agencies back in the States. I would have to say this was the best overall car rental experience I’ve ever had.
I absolutely recommend this Enterprise Rent A Car in Dublin for any car hire in Ireland. During the course of my research, renting a car in Ireland seemed to be a grim proposition but this branch of Enterprise Rent A Car in Dublin made it my best rental ever, anywhere.