Express BY Holiday INN Rome East

First off the management staff is horrible, online it’s advertised as a standard bed but the reality of it is that is a twin size bed, and for a person that’s almost 6 feet tall doesn’t work. The air conditioning doesn’t work, when we reported the problem all they had to say was that the whole building was the same way. We purchase food after the bar was closed granted we were not expecting a full bar menu but the warmed up some frozen dinner in the microwave and when we took it to the room it was still frozen inside. Impossible to eat. I would not recommend this place to no one. There are 2 other hotels next door please skip this one.

I would’ve given this place 4 stars because it’s modern, clean, moderate amount of space, helpful staff, free breakfast and free parking. BUT it’s location is a bit sketchy at night, the free parking lot is least to be desired however they do have a garage parking for € 5 per night (I’ve already spent enough on this trip, I tried saving anyway I can). The free breakfast well, do yourself a favor, skip it. They do make you free and fresh espresso, cappuccinos so kudos for that. But the breakfast itself… Eggs were so weird, I think it’s powdered eggs, undercooked bacon (if and when they had any), canned fruits, and very little selection of food items.
So the good parts? Yes, there are… Modern décor, spacious (for an Italian hotel) rooms, clean, comfy beds (for Italian standard). There is a supermarket Auschan next door but they don’t sell cooked food, go here if you want to buy bottled water, snacks, chocolates, Any grocery items. Look for a place called Da Marco for the best pizza in Rome =).
TIP: if you plan to stay here, DO NOT book your hotel via 3^rd party sites, for some reason they tack on additional charges of about € 30 more. Go directly on the HI site. Also, upon check out, you will be charged an additional € 6 per person for some «Rome tax» this is on top of what you already paid for the room. Another tip: utilize their free parking, just take all your belongings with you.
Enjoy!

As bad as it gets. This place makes me want to vomit. And then vomit again. And Again.
My original room had semen, fecal matter and mold in the bedroom area.
And mold in the shower.
My second room had semen, fecal matter and mold in the bedroom area.
And mold in the shower.
If I wasn’t super stretched for cash I wouldn’t have stayed there. Some of the staff were nice but the management were absolute jerks.
Sure the location isn’t that bad and is close to public transportation, but the hotel itself can’t get out of the basement.
This is my worst hotel experience ever out of what I estimate are 200+ hotels.
If you are going to stay here despite this, at least eat a ton of breakfast, it’s not that bad, and it’s miles above the rooms and the rest of this dump of a location. Don’t let the lobby fool you, the rooms are better suited to a homeless person than a tourist.