Starhotels Metropole

Very clean hotel with a big buffet breakfast!
If you are not familiar with the Starhotels chain, this hotel reminded me of an older Hilton or Marriott in Atlanta, GA. Very clean, spacious and modern with an efficient helpful staff. Our room was large and roomy even for 3 adults with a full size modern bathroom. The soaps smelled wonderful and the aroma permeated the room in a pleasant way. Our room faced an interior courtyard which made for peacefully, quiet sleep after our very busy days walking the city.
A huge bonus was the full restaurant breakfast buffet in the morning. With 2 teenage boys, this filling meal was a life saver. They offered eggs, breakfast meets, breads, cheeses, potato options, fruits, yogurts, etc. No matter your breakfast preference, I am sure you could find something that you like!
The staff were very helpful in recommending restaurants and arranging transportation as well.

The hotel is very comfortable and up to date. Our stay has been quite nice and the staff has been quite satisfactory. While not as welcoming and hospitable as the staff in American hotels we have wanted for nothing. The location is absolutely perfect. You are within walking distance of all sorts of attractions, great food, and lots of fun shops too. The bed is a bit firmer than I like and the pillows a bit flat. Our room is connecting to our sons which has been perfect for family vacationing. The rooms are both quite roomy and both are well decorated and very nice. I would definitely recommend this hotel and would stay here again myself.

Nice, clean, Centrally located, & the staff spoke English. They had a good breakfast buffet

The room size was very small but I here this is the norm. Nice looking place overall but all but one gentleman in the front desk were rude and unhelpful. The breakfast was also meh. Good location but way too snobby for a pretty average hotel.

I found this hotels location near the main train station to be very convenient. However it is a mile or so east from the major tourist attractions. The front desk was a little rude when I asked for wine glasses to enjoy a bottle of wine in our room and they looked at me strange and explained that they do not provide wine glasses. Pretty strange and rude for a hotel. It wasn’t a big deal though. Our room was large for European standards and the complimentary breakfast was good.

Never in my life have I encountered a mass of idiots like the ones that staff this hotel. From an incompetent and unprofessional front desk, to a bellman who cannot even operate a room fan. The doorman stands silently, never opening a door or helping with anything.
I just wanted to sit in the restaurant during lunch, to have a table to work on, and wait on my family and was refused and briskly shown the door. My room is situated next to a plumbing drain, which handled water all night, and I am right on top of the dining room, awakened by the sound of crashing plates for several hours this morning. Avoid at all costs.

Very clean and comfortable hotel right next to the main train station (5 minutes walk) thus ideal for people that fly to Rome and who want to see the city highlights in a short period of time. Most interesting sites are all in walking distance.
Staff is very friendly, especially Giuseppe in the breakfast shift. Thank you for all the wonderful mornings together