Boston Pizza

Walked in around 2:30pm. Waited about 5 minutes just to be seated. Once sat I waited almost 15 minutes and no one had still even come by to take a drink order. Decided to leave and as soon as I stood up a waitress came running over. Told her she was too late and I left. Won’t be back there anytime I’m in the area!

I love going to Boston pizza airdrie, especially on Tuesdays pasta night. I go Tuesdays because its affordable and the food is great. Its fresh always. The steak bites are phenomenal. Ive had them elsewhere and they are not the same as BPs. And for burgers… I have to say i always order a pizza burger for pick up on my way home when I know im not cooking. Sometimes there’s a awesome pickle on top, sometimes there isn’t. I wish they would be more consistent with it cause it really tops off the burger. I also wish it was just a little more affordable.

Just arrived to city after a long day of flying. It was 2 PM so the restaurant wasn’t busy! Needed a good lunch and a couple drinks to get leveled out and recharged. Had been to other BP locations and they were really good.
Took quite awhile to get served (although there were staff around). Meals showed up, mine was way wrong. Said would take 10 mins but … 20 mins later, nada!!!
Quite disappointed with experience at this location.

One of the Better Boston Pizzas.
Every time I’ve dined in at the Airdrie location It’s been a hassle-​free, pleasant and entertaining.
They offer an interesting twist (no pun intended) on Friday Nights and Sunday Nights having a local Magician/​Balloon twister come in and perform for the kids.
This is something I’d love to see more restaurants offer as it keeps the keeps calm and the experience for the guests pleasant and humorous.
The staff have always been amazing, smiling and creating a great atmosphere, along with the food always being fresh and tasting great.
Nothing bad to say about it, my experience there has always been awesome!

Me and my daughter stopped in to have dinner before going to Calgary for a concert. She ordered the kids meal (comes with meal, drink and dessert) and I ordered the chicken stromboli (what it used to be called, they recently changed the actual name).
My dish arrived and the chicken inside was pink, cold and raw, the shredded cheese inside wasn’t even a bit melted. I realized this after taking a couple bites as it has a thick pizza crust around it. It took about 5 minutes to call a waitress over and she did apologize and suggested she ‘heat it up’. No thanks! I instead asked for a plain cheese quesadilla, the thought of ordering anything else with meat made me nauseous.
She said she would call over a manager, so obviously they were there at the time, but he/​she never did come talk to me.
By the time by cheese quesadilla arrived (with undercooked fries) my daughter was done her meal. The waitress dropped off the bill and said ‘is everything ok now, I mean, after the fiasco anyway?’ … (fiasco? I call it attempted food poisoning but ok).
She also didn’t offer a discount for serving me raw meat (least they could do right?) and didn’t bring my daughter her dessert which was supposed to come with the meal.
I will never go back to this or any Boston Pizza most likely. The quality of Boston Pizza’s food, as compared to years ago, is long gone.

What an awful experience. I’m giving it 2 stars because the food was fine.
After a very long day setting up a wedding outside of Airdrie on August 1^st, we stopped in for a fishbowl and some pasta. It took a little longer for us to be greeted in the bar than expected, but the server was very friendly. When she brought us our drinks, she let us know that she was off shift and somebody else would be taking over our table. Sounds good.
Except… we didn’t get to meet her. My seat was facing the bar. and after about 15 minutes, I saw who I assumed was our new waitress, point at our table and with a very dirty look on her face, told the other waitress (the one who was off shift and was gathering up her things) to take our order. The first girl was visibly frustrated at that, but had a smile on her face when she came to our table. We gave her our order, as well as a $ 5 bill to make sure that she got the tip she deserved.
Our new waitress brought our food out. Didn’t introduce herself, didn’t ask if we needed anything else. My friend had to stop her as she was walking away and ask for another beer.
She didn’t come back to our table. She was too busy dealing with the table next to us, who she had apparently tried to seriously overcharge, to the point that the manager finally had to come out and fix it. When she finally came to our table to box up our leftovers, we asked for the bill. another 10 – 15 minutes went by. She was in the bar the entire time. Didn’t appear busy, but did not print our bill or bring it to us. The other tables in the bar were obviously receiving the same level of service we were and were visibly upset.
I’d had enough. When she finally glanced in our direction, I said very loudly across the bar «Can we pay now?» she laughed and printed our bill. We paid the bill and left… feeling very confused about what we had just experienced.

This establishment has recently underwent a renovation. Although I did not see it prior to the renovation it looked nice. However, along with the renovation they should have undergone a server renovation.
My husband and I arrived around 3pm for a late lunch. There was one server and we were his second table. We ordered the pizza roll appetizer, a small custom pizza, and a chicken pasta.
20 minutes later another table arrived, sat next to us in the adjoining booth and got their appetizer before we did. I was so furious that as he was talking their food order I blurted out that we still haven’t received our appetizer. He barely acknowledged me with a sideways glance, and said he’d check.
I went outside to cool down. Was starving and couldn’t believe we sat there for that long without the server at least giving us an explanation as to why we didn’t receive our appetizer.
Sure enough when I returned inside, both our food and appetizer were on the table. The server explained to my husband while I was outside that the app had fell on the floor and the cook neglected to tell him.
Likely story. Even If true, why wasn’t he on top of it wondering where our app when he was delivering the second tables app? Would have sent alarm bells off in my head!
I’ve been a server for many years. What happened was he forgot to put our app in. This confirmation came when he only took off (aka didn’t charge) my coke.
If this was truly a cook mistake he would have went to management to remove the app or at least had management offer something for our inconvenience.
I saw right through this servers shenanigans and it took everything in me not to go to management and complain. I’d rather leave this review so their business suffers.
Food was good but I’ll never return. Apparently it takes till you’re in a coffin before food arrives at this location. No thanks. There isn’t a server there worth staying to wait for this food

This is your best bet for a hassle-​free good dining experience in Airdrie.
Above-​average service and BP food. Surprisingly fresh and delicious salads. They seem able to handle a crowd, which is nice.

Lettuce was rusty and had a dead bug in it, chicken sandwich on a pizza bun was so hard it damaged the roof of my mouth. No customer service and was very slow.
Prepare for disappointment!

as far as Boston Pizza franchises go, this one is quite nice. Same menu as the rest for the most part. Friendly staff and quick service makes this a popular place in Airdrie.

Good service. The food is ok. And to be a franchise is not very bad. If I only have the option of eating fast food I will go back here… If not, I would chose something better…

Poor food quality. Pizza had no sauce, dry and just a complete waste of money

Great food and great service here! (Crystal)