Mr. Rooter Plumbing of Brampton ON

Great Service! We had an emergency sewage situation on a Sunday night and Mr. Rooter sent out Robert to assess the situation. He arrived within the hour and quickly discovered what the problem was. He was very friendly and professional and took the time to explain everything and even showed us on his camera where the problem was located. After determining what the problem was, he explained what would have to be done and quoted us a fair price considering the amount of work that was needed. We had a crack in the sewage pipe located 10 feet underground and his men arrived promptly at 8am the next morning to begin work. 5 hours later and everything seems to be in good working order.

My outside faucet (the one used for garden hose) was damaged and had to be replaced. I did a mistake and called Mr. Rooter. The technician came in an hour as they had promised, which was good. But he was very rude and pushy. He said I had a huge problem and if I don’t fix it, my basement would be flooded and estimated the cost for fixing the problem to be $ 806 before taxes. Obviously, I wasn’t going to pay that much for a small problem, so I called another company called ANTA plumbing. Even their technician arrived in an hour and was extremely professional and estimated $ 465 before taxes for the same problem. He was kind enough to break down the cost for me. I’ve attached both the estimates that I received. You can see how Mr. Rooter wanted to steal from me. I finally ended up calling a smaller company and had it done in $ 160. If you ever need a plumber, I highly recommend ‘Action Plumbing’. Paul, was extremely professional, when I explained him the problem over the phone he gave me an estimate and did not over charge me after the problem was solved.
So to conclude, if you want:
1. A rude and pushy technician
2. To pay around 7 times more
3. And want to hear an exaggerated version of the problem
PLEASE CALL MR. ROOTER, all other times ‘Action Plumbing’.

Want to get screwed? Call a plumber. $ 70 to show up, but they don’t tell you it is waived during regular business hours, then the price is far above anything you would expect, but they have you, because you already have to pay them the $ 70. Tech is fine, hard worker, professional, but the company sends this poor soul out to screw people and take the flack. A simple job, one I normally would do, but the location makes it difficult and they charge $ 300. Took 10 minutes.