Tridont Dental Centre

Tridont dental is everything you could want in a dental office. The staff is courteous, the office is clean and professional and both the hygienists and dentists are nice and knowledgeable.
They have great systems as well. You receive timely notifications of appointment by email and/​or text, which is great. They are also flexible with appointments outside of office hours.
Dave is my hygienist there and he is great — always very positive and has seemingly limitless energy.
My only complaint is that one of the dentists tried to charge us for an upgraded tooth implant that was implanted but that we did not request (we wanted the more affordable version). In the end they didn’t charge us but we did have to fight back a bit.
I have had limited interaction with the dentists so far so I can’t speak to how good/​bad they are.

My family and I have been coming here for almost 25 years. Dr Carr had been my dentist for as long as I can remember, but he left around three years ago to open up his own practice in the city.
I was allocated to Dr Rashid next, and after Dr Carr, I felt like he was a bit of a let down. To be fair, it was the end of the day, but my visit felt rushed. The hygienist said he didn’t have time for my X-​rays and I probably didn’t need them. After my cleaning, Dr Rashid came in, glanced at his clipboard, said I had great teeth and left.
The year after, I tried making an appointment with Dr Wheeler — but he’s not taking any new clients and plans to retire soon. I made an appointment with Dr Elvikis instead.
My hygienist (the same guy as last time — his name escapes me), mentioned I had a cavity during my cleaning. I asked him where a few times, but he refused and said the dentist would tell me everything when she comes in.
As I rinsed my mouth, Dr Elvikis came in a said loudly «I told you not to call me while they’re still rinsing, you’re wasting my time.» (Awesome first impression!) She looked at my X-​rays and told him that he did a bad job and they were blurry (loved hearing this, as I’m paying out of pocket). She said I had nice teeth. I said that the hygienist mentioned I have a cavity, she said come back in if I feel like I need to get it fixed. I asked her where it was and she said the hygienist will give me all the details.
She left, and the hygienist reluctantly pointed out the secret location of my cavity on the X-​ray.
The whole visit left me confused and feeling gypped.
Also, they no longer include fluoride varnish treatment with your cleaning. Just a drugstore Crest Pro Health fluoride mouthwash afterwards — the same stuff known to stain your teeth brown, cause mouth sores and alter your taste buds.
Dr Wheeler has great reviews on google, but if you’re not already a patient of his, I would not recommend coming here. The dentists here seem more focused on patient turnover than proper patient care. My family and I will be looking for dental care provider.