Burnaby Blacktop Ltd.

If you need paving work done in the lower mainland these guys are truly the only option to get it done right. I’ve dealt with numerous other paving contractors in the past and had bad experiences. Burnaby Blacktop attended to my needs and exceeded my expectations. Thank you!

This review is based on the customer service as I haven’t gotten services done as of yet. I was calling on behalf of a client who was interested in upgrading their home and having some paving done. Rather than have the client call directly (they’re a bit of a diva cookie) I felt that being the middle person would be easier communication wise for them to deal with directly.
Out of all the companies that I’ve called this was the only one that was patient and spent 20 minutes explaining the process and cost of different materials by square footage.
I tool the information to the client and highly recommended their company to them. I am big on customer service and detailed information, therefore, was extremely impressed by the way the conversation and information was presented to me which was more than I had expected.
The only reason I am giving this 3 stars is ’cause this review is based on part 1 of the project, quotes and communication, however, suspect that this will change for the better (will upgrade) once the project is underway.