Burquitlam Automotive

Took my 2002 Honda civic in with a loud engine noise. The guys diagnosis the problem at a competitive price. I was so impressed with the service I went ahead and had my timing belt replace the same day.

I never go anywhere else!
Max, Don, Moe and the rest of the staff are so amazing and thoughtful. I have had my vehicle serviced here for the past 5 years and have done everything from basic oil changes, to major brake jobs, and tire replacements. All is done in a timely fashion with decent pricing.
It is hard to know who to trust with your car, and the dealers tend to overcharge… but this shop is where I will come as long as I live in Coquitlam.

Had the team at burquitlam do a wheel alignment and tire rotation on my 2003 Sierra. I knew this would be a tricky alignment due to the adjusting bolts being fairly rusty.
They managed to work everything free and get the alignment done properly. I was also charged a fair price.
When choosing a shop to maintain your car, you cannot go wrong here!

June 3 this year I attend at the above business to have my engine steam cleaned. As it turns out that wasn’t the case, it was sprayed with some type of cleaning solution and pressure washed. When I returned to pick up my car I was told that I was leaking oil from the head gasket. I asked for a price to repair the problem and received a quote of $ 1600.00+ so I left with the quote and studied it at home then I noticed that there was an additional charge for the draining and recharging the A/​C of another $ 260.00. Also their may also be an additional charge if the head needs to be planed. I decided to get a second opinion which is always a good idea I might add. As it turns out it was a leaky oil sending unit and a pipe fitting on the back of the head. Needless to say I save many, many hundreds of dollars. It is my humble opinion that they were just looking to make some easy cash at my expense.

Great location, and competitively priced, for standard maintenance work. Oil/​filter changes, fluid changes, tire rotations, and other standard maintenance work is done quickly and efficiently. The staff are also respectful, very friendly and easygoing.
I’ve never done anything here beyond standard maintenance (oil, filters, tires), so I can’t speak to how this location performs with major tasks such as alignments, brakes, transmission work, steering/​suspension, or major repairs.
The lobby/​waiting area has many chairs to sit on and cable TV is available to watch. You can also purchase a variety of items for your car such as wipers, cloths and so on, but they are slightly overpriced when compared to mainstream stores (Walmart, Canadian Tire, etc).
If you don’t wait at the location for your work to be completed, nearby is Tim Hortons, McDonalds, Save On Foods, Walmart, and Lougheed Mall. The skytrain is also about a five minute walk. So there’s lots to do in the area.
My only complaint is their customer database. I feel their database needs updating as I have received numerous phone calls for oil change reminders when my oil may have just been changed a few weeks prior to the phone call.
Aside from that, everything else is good.