CMP Chevrolet Buick GMC

Nowadays it is rare to find such exceptional customer service as we received at CMP Auto. We first tried to make a deal at a GM dealer near our home in Brentwood because it was close, but after receiving such poor treatment, salesman’s broken promises and poor attitude, in frustration we looked for somewhere else to get our new car and found CMP Auto by accident. We arrived on a Friday night after closing time but Philip Dagodog, welcomed us into the showroom. I was prepared to leave and come back during business hours, but Philip introduced himself as the Sales Manager and said «no problem… we are happy to help you», and introduced us to Salesman Norman Burgos, who was also very gracious and welcoming. We told them what we wanted and not only did they substantially beat the first dealer’s price, they provided us with a beautiful rental vehicle when we quickly sold our car. They included extras like floormats, and gave us an excellent deal on paint protection and other items we wanted. The professionalism, courtesy, patience and follow-​up we’ve received from this dealership was absolutely outstanding. We haven’t experienced anything like this in our 50 years of buying cars! For anyone in the market for a car, you would be crazy not to visit Norman Burgos (403−207−1027) at CMP Auto. We are not easily impressed, but «gentlemen» like Philip, Norman & Robert are so rare that we recommend them without reserve. (Sharon & Bob)

The Used Dealership at CMP:
Dan Morrow was our sales dude. He was great to work with. We called him many times even after hours during the Christmas holiday to line up vehicles we wanted to check out. He was always polite and willing. Not pushy.
Day of purchase he showed us what we lined up at his lot. Then even drove with us to another lot to look at something there. That surprised me! He was willing to find us the vehicle we needed where ever it was.
In the end he found the exact vehicle we needed for our family. My hubby and I might be considered meticulous when it comes to details. And if we drove him nuts with our questions he NEVER showed it.
Juan Gonzalvez was the business (read money) side of the deal. He was great to work with. Just straight forward and got the best financing he could for us.
I would buy a pre owned vehicle through CMP again. And I would definitely request Dan Morrow!

The people here are great!!! Sales people were helpful and when I get my car serviced I always get great service and they keep me informed on whats going on with my vehicle.

Very friendly staff. Even though I didn’t end up purchasing my car through them they were very helpful with everything.

I would like to give zero stars but the posting form will not allow it. My experience with CMP Auto was one I never wish to repeat. They were smiling and nice to me until they got my money. After that, no one would return my calls when I wanted to ask a simple question. Following that, one of 4 wheels that they had installed fell off while the car was being driven within 3 weeks of the purchase. Upon being requested to take responsibility, the management demonstrated arrogance, evasiveness and some bullying behaviors worthy of a collection agency — in spite of the fact that another GM dealership who examined the damaged vehicle said there was a torquing problem with CMP’s installation. GM customer service was ineffectual. Even the so-​called GM ambassador was useless and evasive. Not a nice experience. No more GM products for me! Avoid this dealership.
I’m editing this review (originally published June 28, 2011) to let everyone know that the apparent interest in my past problem shown by the Manager per the note he published means nothing. When the problems were occurring, back in February 2011 there was ZERO interest or compassion demonstrated by anyone at CMP or GM. It seems to me that nothing has changed — it is just a bit of rear end covering for public consumption upon seeing my review. I’m sticking to Honda or Toyota from now on. Also — check out the 2 filtered reviews. I’m not the only unhappy camper.