Real Canadian Superstore

This location could not be better situated as far as centralizing goes. The prices are always great but sometimes the selection can be lacking and at times the lineups at the till aren’t even worth bothering. However the self checkout that was installed a couple years prior really helps reduce the wait time. I think overall superstore in Deerfoot meadows does a satisfactory job at keeping customers content.

I booked a June birthday party for my daughter at the PC Superstore Cooking School in Deerfoot Meadows. She was turning 8 and I thought this would be a great idea since she is a foodie (loves cooking and loves the Food Network). Well it couldn’t have gone better! A huge thanks to the PC Cooking School Coordinator, Kari Ginakos who was more than accommodating and helpful. The kids got to make their own pizzas and decorate their own full size cake to take home to their families! And the space was wonderful! Kari also arranged to have a beautiful birthday cake there for the celebration. I highly recommend this for kids parties and if you are fortunate enough to have Kari coordinate it, you will be in great hands!

Super Store sells spoiled milk on discount!
On March 7, 2015 I found this Super Store was selling 1 L skim milks at 30% discount. I usually only buy 2 L milk. However, this time I still had some milk at home so I decided to buy 1 L skim milk. Since all their 1 L skim milk were at 30% discount, I had no choice but buy it as I only wanted 1 L milk.
I checked the expire date carefully. It was March 13^th. (I took a picture of it on my cell phone so I have the proof). From March 7^th to March 13^th, there were 6 days — enough time for me to finish the milk. So I bought one carton.
The next day when I drank the milk cold. It tasted a bit funny. I ignored it. I may have drank the cold milk one more time till March 11^th when I had time to heat the milk up. (I like warm milk rather than cold milk). It turned into jelly. Unspoiled milk wouldn’t turn jelly when being heated up. So I knew it was spoild. I poured the milk into the drain.
On March 12^th, one day before the milk’s expire day, I went to Super Store with the left over milk and the receipt, told the customer service what happened, and demanded a refund. It was not much, only $ 1.48. I could have igored it. However, I believe when they marked down the price, they either knew or suspected the milk had already gone bad. It was about the principle. The service rep refunded my money. However, she pointed out to me that it printed on the 30% discount lable that it was the final sale. Then she gave me the «look», like I was this lowly person who was cheating $ 1.48 out of them. I told her they shouldn’t have sold spoild milk to begin with. She was not impressed but didn’t argue.
And hear this: I knew from experience that for a small amount of refund, such as $ 1.48, she could have given me the cash. Instead, she chose to refund it back to my credit card.
I would ignored the entire episode if not for her comment and the look, also, if not for the fact that a couple of weeks later (recently), I saw they marked down some other dairy products such as creams, with 30% down. I understand when there is only a day or two before the expire date, some stores mark down the price. But I checked the lable again, there were still a few days before the expire date. I suspect the same thing was happening. They either knew or suspected the creams had already gone bad so they marked the price down. It is just wrong to mark down spoild food with a lable saying this is the final sell.
This is why I am here.
A tip: Good milk won’t turn jelly when you heat it up. Bad one will. Just a way to test it as sometimes our taste buds are not sensitive enough to detect the spoild milk at early stage.
Sherry

Walking Dead. That’s all I have to say. Employees are walkers and shoppers are walkers. They do have cheap prices, I’ll give them that.
My experience with any Superstore (this one is no exception). There is little to no human interaction. Some people like this. I for one would rather have people stocking shelves in each section to help answer any questions, make suggestions.
Overall, it’s a clean place to get cheap groceries. You just have to end up spending an hour to get one item because of how big it is.

This place, which has never been known for it’s service, is becoming worse over time. Good luck in getting attention if you have the misfortune of running into problems in the self checkout area. It’s not unusual to find items being sold after their best before date, including eggs and fish. And speaking of fish, the marked down fish is often so bad it is smelling bad even before you get it home. Often merchandise is displayed without prices being marked, especially in the produce department. Keep an eye on the prices being rung in at the check out counter. In most of my visits, I’ve caught at least 1 item being charged higher than displayed (funny how they never seem to undercharge) and advertised (today it was organic strawberries at $ 1.02 more than displayed). I’ve stopped shopping there. Not worth the frustration and hassle.

A disappointing visit on Friday afternoon with several of our household staples sold out: Blue Menu thin crust pizza shells (and when I asked for help at the Bakery Dept was told no one was working. It was 4:00 pm.). Also out of stock again: No name croutons. Finally after 2 weeks they had in stock again Frozen Organics Power Fruit Blend so loaded up for the freezer and so added to the shortage. Only a couple bags left on the shelf.

Being a newer location and built from the ground up, this location is quite nice. It has added features like a Goodlife Fitness (women only) inside. That being said, its still Superstore. Its a gong show on the weekends and should be avoided at all costs if you can do your big stock-​up shopping during the week. They’ve recently changed the check-​out area and have everyone line-​up in one big line instead of getting in lines behind each cashier. I’m not sure if this actually speeds things up like they claim, but it sure does cut down on confusion.

I’d consider myself a Superstore connoisseur, and while in general this chain gets 4.5 stars for awesome selection at great prices, this one gets three for organization. They have been undergoing renovations in the dry goods section for many months now, and it would appear it will continue for a while. During this time a lot of stock is playing musical chairs, there are empty shelves peppered about, and even the staff aren’t sure where some useful stuff is (e.g. hair gel). Hopefully this will improve whenever it’s done. Beyond this, the aisle labels in the grocery section are quite vague (e.g. Alternative Beverages means pop) and the aisles long, so if this isn’t your regular store it can take some time to actually find items. On the plus side, checkout is quick because there is a single line with an automated system to direct you to the next free cashier.

Best place to buy fresh oysters… all I have to say is YUMMMMMMM!!!

As far as Superstores go, this one is pretty good. The location isn’t close to me, so unless I’m at Costco or Ikea, I rarely visit this store. But it’s fairly well laid out (except for the candy on the way to the Exit, AFTER the tills? Who thought that one up?) Naturally, during peak periods (like Saturday afternoons, when I usually go) it’s BUSY. Otherwise, I’d recommend it if you’re in the area. I think the one thing I noticed is that the produce section seems a little smaller than in other stores?

S: Hey Angelo
A:Oh hey Superstore whats new?
S:Not much just the usual business. Wide variety of produce at prices cheaper than Co-​op or Safeway, an international isle that tries to cover the ethnic minority demographic of Calgary, a bulk section made for kings, and a cheese section largely dominated by President’s choice.
A:Yeah President’s choice is allright
S:Yeah! Allright if you like paying for extra cash like a chump. Are you chump? Don’t answer that. Did you have some of their fresh sushi and pizza?
A:It’s okay. Sushi is a bit expensive but pretty good. Although some people I know got sick from it. Also the pizza is super cheap but tastes like the cardboard roll you get after you run out of toilet paper.
S: Whatever. Ok so I notice you’re wearing some Joe fresh flanel shirts
A: Yeah, but the prices are going up, it defeats the purpose of having affordable fashionable clothes…
S: Shut up. It’s 7:30 am, time to drink your capsules you putz
¹⁴⁄₃₀ Underdog Challenge
I am loosing it…

So I said that this is the only Superstore I have gone to in years, but now it is not. My family actually deliberately started going to different Superstores because we noticed the quality here dropped. It seemed to be getting dirtier every time we went and just felt dark. One time I saw some guy taking the dark first leaf off of cabbages and bag those, then put the remainder of the cabbage back, so I told an employee (because I found it disgusting this guy touched every single cabbage) and they seemed too intimidated to do anything about it. The West Hills Superstore is completely out of the way for my family, but it is the cleanest, brightest, and biggest Superstore we’ve found with a great selection.

Bulk candy AND a liquor store attached?
*swoooon*

It’s Superstore. It’s cheap, it’s busy, it’s got fluorescent lighting. This one has a liquor store.

Everything that I need… And then some! And now they are ²⁴⁄₇. Love it.

On my last visit to this Superstore, I found the floors were incredibly dirty, and the lighting was not great in many sections. This is a shame considering this is a pretty new location. Otherwise, it’s a typical Superstore — lots of food, clothes, and electronics for sale. I did find that aspects of this location seemed more cluttered than others that I had been to. I hardly interacted with the service staff (which is my way) so I’m not sure how they are here.

This store is AWESOME! i love love love this place, it’s an everything store, from deli, grocery, appliances, home goods, to furnitures! You can spend a day shopping there if you want and the prices are very reasonable. They also sell imported goods like asian snacks, instant noodles, sauces that we don’t even have in LA, so this is like heaven to me. My favorite place for grocery shopping in canada.
Forgot to mention, like any other markets in canada, they have many kinds of smoked fishes, sausages for sell. They’re all ready to eat, we got smoked salmon and trout and they were both very tasty and moist, so don’t think fish jerky.

This is one of those places that I keep going back to because of what they sell, even thought I lose a bit of my sanity with every visit.
I love President’s Choice products and I also like the «Joe» clothing they sell. I find their produce to be better than Safeway and they have a better selection of meat (and better quality). AS a result, I end up going there about once a month to stock up on items.
Where they fall exceptionally hard on their faces is customer service. First of all carts: They have a ton of room inside for carts but its a ⁵⁰⁄₅₀ shot regardless of time of day if they have any inside. Often you need to head outside and get your own. I’d be ok with that if it was always like that but there is no rhyme or reason to it.
There are ALWAYS line ups at the cash. Big ones. Doesn’t matter when you go. They always seem under prepared for however busy they are. The’y’d also rather make a line of 10 people wait over 5 minutes for a 50 cent price check difference. I’d find a way to empower my cashiers a bit more to make the call on that kind of thing. I had to wait over 10 minutes to have something adjusted on my bill as they overcharged by $ 4. I opted to pay the higher price to get out of there.
They «Customer Service» counter is also ridiculous. There is always a line about 6 people deep… usually the same people I’ve seen in line having pricing issues. The staff there are clueless and don’t seem to care when a customer is upset. One of these days the stress of going there will outweigh my need for the products. They could easily do better but I dont think they care.

Of all the Superstores in the south, I like going to this one cuz it’s just off of Deerfoot and always on my way home… and it’s nice that Superstores carry asian veggies so I don’t have to drive to chinatown or T&T to buy them. There’s ample parking and I like that the building is bigger, cleaner, and more organized than other Superstores… and since it’s in the Deerfoot Meadows complex, sometimes we’ll hit up Costco too. There’s also a Walmart Supercentre and Ikea in the complex.

This superstore is truly super. It is relatively new, having been open for less than 2 years. This particular superstore is huge with wide aisles, bright lighting and high ceilings. The selection from a store is what you would expect, quite massive. Due to the size of the store quite often even when very busy it feels relatively calm. I cant say the same about some of the smaller superstores.
This store has a great deli, seafood counter, bakery pharmacy and electronics department. Add to that housewares, linens, and furniture, this store has alot to offer.
This store also has a very large selection of Presidents choice items.
In addition they have a ton of checkouts as well as self scan checkouts, so you usually dont have to wait in long lines.
In the summer they have an expansive garden centre at good prices.
There is a ton of parking out front as well.
This is a nice store to find just about anything you need.