was excited to get a nice seafood lunch but when our biscuits came there was a long hair in our biscuits, that really turns me off. When we told the waitress, she just said sorry, I will bring you out some fresh ones. Last time I visited this place about three weeks ago I had ordered the crab cakes and I think they were going off, they were a greyish color not pinky white and the taste was off. I left them and commented to the waitress and she just said oh that is too bad. Prices have been skyrocking at this restaurant chain and portions have been getting much smaller, I was told by waitress that the salad portions are not allowed to been seen over the bowl edge, you now get maybe half a bowl of salad if you are lucky anymore. Myself I am going to to go to Olive Garden which is just the next parking lot at least you get all the salad you can eat. It is too bad as I have gone to Red Lobster for over 20 years now. Just too many very small portion meals and bad food lately and nothing done to rectify the mistakes I even wrote the head office and just got the brush off. I do want to add that they did rectify their mistake after the manager read my feedback, they phoned me and offered a gift certificate to be mailed to my house and apologized for the mistake. Better late than never I say…
Bill T.
Rating des Ortes: 3 Calgary, Canada
I see other customers have had the same complaint that I have regarding the salty lobster. It had about 3 times the amount of salt that it should. Not only unsavoury, but also very unhealthy. Much of the food at Red Lobster restaurant is heavy in butter, and butter already has a lot of salt in in. So why are they adding MORE salt? I mentioned this to the manager of the location where we ate, and he said that the amounts of the ingredients are determined by the corporate head offices and they are not allowed to deviate. I sincerely hope that the corporate head chefs read these reviews and adjust their recipes accordingly. The delicious looking baby potatoes also ended up being too salty. Everything looked great, but was ruined by the amount of salt they add. The waitress, the friendly manager, and customer service were great.
Tanyia B.
Rating des Ortes: 2 Calgary, Canada
Was here Feb 25 – 2016, must say we were not satisfied with it at all. I don’t know if they realize how down hill the food has become. Their was 5 of us. We all had different things so we can’t say it was just one dish… The only thing that I seemed to enjoy was the biscuit and the strawberry daiquiri I had. The only good thing about this experience is the timing that it took for us to get a seat. They were relatively busy and we only had to wait 10 mins.
Jasmine T.
Rating des Ortes: 4 Calgary, Canada
The food here was fantastic, it was our first time trying food here and we enjoyed our visit. The food came out at a good pace and good! However the service was decent and we hardly seen our server after the food was served ! Would recommend to my friends !
Cherylann G.
Rating des Ortes: 3 Calgary, Canada
I’m still giving it 3 stars for the following reasons: 1) when drinks were served my friends ordered coffee… no spoons 2.) When I asked for refill… didn’t come 3.) The food I ordered, lobster pasta… very greasy 4.) 4 people 160 + bucks no alcohol… I think it’s a bit much 5.) Due to being very busy the service wasn’t as great. Will only go there for special occasions. It’s really greasy and small portion.
T R.
Rating des Ortes: 1 Calgary, Canada
Went here today… Walked in the front door to a puke smelling odour. Went as far as the bar in case it was just the entryway, but the putrid smell was still there. Disgusting. Will never go back
Kamster S.
Rating des Ortes: 3 Calgary, Canada
what can i say about this, it’s always the same across the board. you want lobster? Lobster fest is well worth the $$
Nichole M.
Rating des Ortes: 2 Calgary, Canada
Whatever you do DON’T I repeat DON’T eat the lobster linguini disgusting taste like salt butter unless you like that flavor. They always over cook the lobster the shell becomes more like a sponge rather then the nice hard crackable shell. We went with a party of 10 only one of us liked their food. I gave 2 stars because the hot yummy biscuits they give for free is actually good. If you end up there you’re better off eating free bread and ordering drinks recommend the mud slide!
D D.
Rating des Ortes: 2 Calgary, Canada
We only go there one or two times a year. Each time is the same. The food is slapped on the plate, vegetables are bland and limp, the servers are generally friendly. I see articles about Red Lobsters(US) changing its menu to try to save the company. If the food is anything like the food here, maybe they should try to improve to food to save their business. I would be embarrassed to say I am a «Chef» for this company based on the food they are serving. The only redeeming quality are the biscuits.
Yolanda S.
Rating des Ortes: 2 Calgary, Canada
Being from the East Coast I love my seafood. I’m disappointed to have to give this rating as I was really looking forward to some good seafood. However I have to be truthful. it was just not up to standard for the price paid. Our starters came out with our mains right on their tail. So while enjoying our salads and lobster bisques our mains where getting cold. Not to mention it sure cluttered the table. We had to ask for the cheese biscuits which didn’t come until we had pretty much finished our meal… by that time I was unable to enjoy them. I had the Bar Harbour Lobster Bake. Great amount of shrimp, lobster tail was tasty and the sea scallops were nice and tender… however my mussels where dry and the shells brittle. Also way too much pasta and no sauce. My husbands dinner(Portofino Seafood Bake) was grossly covered in oil. Both of us picked out all the seafood and left our starches. Not worth the $ 30 per dish. I do have to say we had a pleasant server, she was funny and joked about with us.
Cathy W.
Rating des Ortes: 4 Airdrie, Canada
We have eaten a few times over the years. Good food awesome choices. Great service. Tonight was no exception, however my Long Island ice tea was very sour. I sent it back and it was slightly better but not by much. I ended up putting water in it so that I could drink it. I would have returned it a second time, but the bartender looked over whelmed, and I over heard the manger refer to me as the complainer?!
Phil D.
Rating des Ortes: 1 Calgary, Canada
My friend and I decided to grab some grub here on Friday, June 6th2014. Out of the years I have been eating here, that had to be the worst experience I’ve ever had. I can’t remember the servers name, but she messed up left and right on our order(we were seated on the left side of the restaurant, in the booth around 8PM). When we were seated, it took the server about 15 mins to approach our table. We already had our drink and food orders ready, but she only got the order of our drinks. About 15 minutes later, she finally brought over our drinks and took our food order. I ordered the Seafood Shrimp Sampler(which had 3 different types of shrimp on the platter), she came back after about 20 mins and brought the biscuits with our appetizer… but she didn’t bring the entire appetizer, she only brought 6 pieces of cocktail shrimp, I asked her where the rest of the platter was and she said that was it, she then showed me what she wrote down, and it said«Seafood Shrimp Platter», I took the menu out and showed her that it included 3 other types of shrimp. She went back to the kitchen and brought out the platter, along with our main course another 15 mins later. She also forgot to bring our salads. After she brought our food, it seemed like she forgot about our table the entire night until we were ready to pay. She didn’t even come by to refill our drinks. I don’t know if I’ll ever visit this location again.
Mads H.
Rating des Ortes: 5 Northwest Calgary, Canada
What a friendly, professional and energetic staff! The number of times I’ve been here I’ve been completely impressed with the level of service and, of course, the food. Our waiter was very attentive, smiley and have us a great birthday experience — thanks Keder!
Janna L.
Rating des Ortes: 2 Bakersfield, CA
First timers here at this location — and last timers… it was pretty bad. When we pulled up, the exterior appeared to be going through some pretty major renos but it was business as usual. The restaurant was open and the parking lot was busy. We decided to give it a shot and went inside. The lobster tank at the front that always welcomes you at a Red Lobster was empty but running. My husband asked the gal where the lobsters were and she replied that they were out! Really??? No lobsters at Red Lobster. Off to our seat we went over the most filthy floors ever. We stepped over crayons, a dirtyt butter knife, a slew of little garbage pieces/food everywhere. Yes, we should have walked out but I was so craving my piece of fish! Soup — clam chowder — forget hot, it was not even warm Salad with dressing on side — dressing had been in a container on top of my salad and had spilled everywhere onto my salad en route to our table — inedible, turned into raspberry vinaigrette soup The fish entrée — tilapia — presumed frozen and just bland and tasteless with soggy broccoli The service was less then impressive — on robot mode and everyone knows robots do not smile. 1 star for the dessert — even though we got the wrong one brought to our table(we had ordered the key lime). We got a warm brownie with vanilla ice cream. THAT was pretty perfect. I think they were doing renos inside the restaurant but it was hard to tell as the place really was a mess, even the washrooms — avoid if you can! For about the same price, we could have gone to the Keg.
J G.
Rating des Ortes: 1 Calgary, Canada
Decent service on Saturday afternoon, it was getting close to dinner time so it was a 20 minute wait if we wanted a booth– opted for the lounge instead. The food was absolutely horrible for me, my friend said his food was ok… For that price I expect better and doubt I’d be coming back.
Mike L.
Rating des Ortes: 2 Calgary, Canada
The service is really good here and the place is really crowded. My meal was unimpressive. Chef Ramsay once said don’t make it if your customers can do a better job at home. I ordered Waynes favorite shrimp and the Fire fried salmon. Served up with your common-place fish sauce taken right out of the jar, the shrimp were dry and tasteless. The salmon had a nice woody flavour but apart from that, was also very ordinary. Overpriced in my opinion. Don’t bother dressing up. Wear any old thing even if it’s your coveralls from work.
Omar A.
Rating des Ortes: 5 Calgary, Canada
We went that restaurants with a few friends, it was my first time to Res Lobster and I have to say that I have been missing a LOT. This place is simply amazing, except for the fact you may wait for hours to get a table but that was understandable since it was Saturday night. The food is simply amazing, the service was quick and pleasant. I’m just waiting for a chance to go back. I’ll try to make a reservation before I go though. Totally recommend.
Crystal W.
Rating des Ortes: 3 Calgary, Canada
There certainly were elements of my recent meal that were a yummy buttery luxury, such as the biscuits and escargot. I ordered the stuffed sole and thought it was pretty salty. The presentation was quite boring, but I suppose we have become spoiled by such things. It didn’t taste or look any different than what I could have served at home, but my effort was saved so it was a treat to have an average main course not cooked by me. I must say that our server was overly enthusiastic. She kept saying to my spouse and I that our food would be so great that we’d be back tomorrow. Really? I would have been okay with hearing this once but after a few times it was old and annoying. It was slightly unfortunate. The only thing I truly feel needs some serious attention here is the restroom, as the stall doors in particular were pretty greebly. The restaurant was very busy and maybe this is normal for a weeknight. I just don’t go out during the week very often. I think Red Lobster makes for a respectable family outing or rush choice meal but I’d go elsewhere on a date night.
Cece A.
Rating des Ortes: 4 Chula Vista, CA
Last night I went with my family for a quick last minute dinner. I just wanted to post that I LOVETHEIRCOCONUTSHRIMP! Especially it being paired up with their Pina Colada Sauce. For $ 15 – 16 meal you get your salad and buns + 10 – 12 pieces of Butterfly Shrimp coated with coconut and then deep fried. My favorite is the Pina Colada Sauce made with PIneapple and yogurt!!!(I’m guessing) Yum
Sapna G.
Rating des Ortes: 3 Calgary, Canada
I know it’s odd to see your resident vegetarian writing a review on Red Lobster, but bear with me. My boyfriend loooooves Red Lobster and what kind of girlfriend would I be if I didn’t accompany him to his favourite restaurant now and then? He feels bad when we go though, and we hardly ever do, because there are only 3 things I can eat at Red Lobster: 1. Mozza Sticks 2. Cheese biscuits 3. Warm Chocolate Chip Lava Cookie You’re not hearing ANY complaints from me… but clearly this isn’t where I go when I’m in the middle of a detox :) I’m told that the Endless Shrimp here is DABOMB and the night we went, the service was GREAT. The cheese biscuits that come fresh out of the oven are reason ALONE to go, and once you’ve had a basket full, followed by the warm chocolate chip lava cookie, life is feelin’ pretty damn good. My only complaint is that WHY doesn’t Red Lobster have at least ONE vegetarian option on their menu? They have to KNOW that some of us are willing to do whatever it takes to please our partners, and if a trip to Red Lobster is all it takes, then the least Red Lobster can do is give us something healthy to eat!