Tim Hortons

This location always seems a little short staffed but the staff they do have working try to make the best of it. I know this location is, or at least used to be, franchised so maybe the owners are trying to make things a little more profitable by thinning out the wages they pay out.
Other than the fact that it might take you longer to get through the line here the food and beverages are always up to the Tims standard.
Oh, and as others have mentioned, there is no drive-​thru here.

My closest Timmy’s and I hate it. No drive-​thru and it’s always packed but no one knows where to line up except us regulars. There is only 1 competent guy that works there and he is obviously the manager… the rest could care less how long you’re waiting.

The coffee always seems really watered down and I usually have to add cream and sugar when I get home.
It’s only redeeming quality is that it’s not AS crazy busy as other Timmy’s so parking is usually not an issue.

Once, the nicest guy in the universe worked here. He was all smiles, told me I was his favorite and never charged me for an extra cup to put my cup of hot tea in (they don’t have sleeves in Tim Hortons, and their beverages are always nuclear to the touch!).
For that, and because they now have free Wi-​Fi, this Tim’s gets a 3. Otherwise, I’m not down with the fact that Tim’s has zero vegan options and that their lone vegetarian option is no longer listed on the menu (though you can still order it). No dairy alternatives for your coffee or tea, either. What gives, Tim Hortons? You make it across the border, and you still can’t be bothered to stock even that hideously nast vanilla soy that everyone seems to think will placate us all?
And by the way, cafés. Stop stocking that hideously nast vanilla soy milk. It’s disgusting. It tastes like syrupy buttholes and hatred.
Well, actually, I don’t care anymore. Because you only stock that gross vanilla soy, I’ve learned to appreciate a cup of black coffee.
Tangent!
The staff here is usually pretty nice, albeit rather slow on the uptake.

Sigh… my mama taught me – if you don’t have anything nice to say, don’t say anything at all.
I have plenty of nice things to say about Tim Hortons. i also have good things to say about Tim Horton’s in Riverbend. However, I do have some constructive feedback.
The short story, is I am a regular here. I am in this Tim Horton’s a few times a week to get my breakfast sandwich and the delicious, DELICIOUS coffee that they serve. I will continue to go there regardless. The staff are famililar and are friendly. On the whole, I have little to complain about.
Except…
In my observation and opinion, I do not beleive they have enough staff on.
There it is. I said it.
i work downtown, and have seen the well oiled machine of Tim Hortons, where the lineups are literally out the door and around the corner. It looks hopeless! But I still have my coffee and my sandwich within 10 minutes. Its a modern Tim Horton’s miracle.
in Riverbend, this is not generally the case. Sadly, I am conditioned that if I have time, I get my cofffee and breakfast at Riverbend. if I am running a tad bit behind, I drive downtown, and get my Timmy’s downtown.
Sad, isn’t it?
I will continue to give this location my business. However, the sad truth, is that they can use more staff in the mornings. There are times when no one is at the till, because all the cashiers are filling sugar, pouring coffee, or running into the back to grab something. This location would be a 5-​star Timmy’s if their cashiers did nothing but cash, and kept the assembly line going.