XO Nails and Spa

I had an appointment with Michelle today and she was awesome. Very detailed and my nails were perfect. I was going to another salon before and now I will never go back to the other place after coming here. Thanks! :)

This is my new favorite nail place! I went in this weekend at the recommendation of my bestfriend, who only gets her nails done here. Their décor is lovely, its clean and modern.
Danny took me in as soon as I got there (no waiting at all) and got started on my nails without any hesitation. He asked me what I wanted and was SO attentive to detail. I got a new set of some gorgeous almond nails. He didn’t pressure me into getting anything extra and what I had asked for is exactly what I got.
This place has exceeded my expectations and I will forever be coming back. The nails are fabulous and the price is perfect. Thanks Danny, you’re the best!

I had a manicure and pedicure here today. The price was very reasonable ($ 50 for both) and the service was very good. Everything was clean, Kevin was very nice and gentle, and my cuticles were trimmed and cleaned well. I would definitely return! There is lots of free parking too as it’s located in an outdoor mall.

I came here on a Sunday afternoon with my 4 year old niece. When I walked in I was «greeted» by a man asking me what I wanted to get done. When I told him that I just needed my toenails trimmed and polished and my nieces finger and toe nails painted, I got the dirtiest look ever, like I had said something wrong! (I actually had to ask if that was okay…) he told me to pick our colors and then passed me off to another lady.
We got escorted to chairs and she started my nails. My niece asked if she could get water in her bowl to soak her toes and the same guy who greeted us was like «no, she can only get water if she’s getting a pedicure because we will have to clean the bowl after» (ummmm don’t you have to do it anyways???)
The only saving grace was that she did a really good job painting our nails. She even did designs on my nieces fingers and toes.
Long story short, I won’t go back.

This place used to be called «Professionail» upon reading a recent review about new ownership, I set up an appointment for an acrylic fill with Michelle and was told it was $ 20.
When I entered the salon Danny, the owner, gives me a once over and says, «let me see your nail.» I show him and he says «you want to try solar, new set?» I politely decline and he got all pissy and started talking in Vietnamese to «Michelle» who was supposed to do the set. He passes me off to this other girl Mai, who barely spoke English. Michelle and Danny have an exchange of words, I’m sure at my expense and I hear the word «packy» slide in and they leave to the back room and talk/​giggle amongst themselves in Vietnamese. I am not Pakistani but as someone of an obvious ethnic background, I was extremely offended, but let it slide… till now.
Mai was under whelming, I could do a better job. The drill bits were not sanitized before or after me, she cut two of my fingers with the sander and didn’t say a word, she didn’t make an effort to file out some nicks on my index fingers and then forgot to add a bonding agent. After removing the polish at home I was shocked to see my thumbs had air pockets and my index finger had a visible break. She was rushed the entire time, even though there were no clients waiting. She yelled at me when my throbbing nicked finger hit the wet towel under my hands. I have NEVER seen this practice.
She tells me to go pick a color; btw, she didn’t use the block sander after she finished so the nail bed was not smooth. I pick a color and she slaps it on with the same precision of a 10 yr old child and begins to wipe down her station with that same wet towel she had under my hands! At the till she rings me up at $ 31.50. I question this, she says its for the nail polish and top coat… I CAN’T MAKE THIS SHIT UP. I still decently tip her even though she didn’t deserve it.
Fast forward 3 days, 3 fingers are broken. I call the salon, speak to Douche, I mean Danny, and he tells me, «Well I have to see your nail and then I decide if I will fix it.»
The next day I go in and see his sister «Michelle» with her feet atop a manicure table sanding down her hooves giving herself a shellac pedi in the chair where the customer sits, that’s right folks, she was cutting away at her toe nails where you and I place our hands! To make matters worse, she changes spots so she could cover her ass, and basically, with a dry paper towel dusts off her toenail clippings. He seems disappointed that’s its me and says, «I will fix one but the other can be sanded down.» I point out the thumbs with the air pockets and says they will be fine (NO because if water gets trapped in there you get fungus! See pic). He starts to sand down my index fingers so much that they look like shit. The one finger he «fixed» was completely miss-​shaped and the entire edge of the nail wasn’t filled, its the exact spot where it broke to begin with! (BTW IT BROKE THE VERY NEXT DAY BECAUSE ASSHOLE DIDN’T USE BONDER!) I point it out to him and then asks me if I do nails! I say no, but its going to break again, and instead of adding a touch more acrylic, he has the balls to say, «well I’m working on natural nail so if I fix it the way you want, I would have to cut down and add tip and charge you!» WHAT THE FUCK?! This is a first! Every technician I have seen is able to freehand a minor thing like that, which only proves one thing to me, that he and his staff are either incompetent, belligerent or racists or all the above.
During my «service» he actually has the audacity to take a personal call on his iphone with the speaker on and in full blown Vietnamese he’s shouting back at the person on the horn and Michelle who is now in the station in front of me adding nail art to her hooves starts joining in! It was like I was in the fucking Twilight Zone! Is this really happening?! Finally he finishes my single nail repair and starts being extra nice near the end asking which color I wanted and so on– I presume in hopes of a tip-​I basically say, no thanks, I’m in a hurry, see you soon…(IN HELL) and walk right out, he says nothing.
Worst business practices I have ever seen. I will be making an extra diligent effort to tell everyone I know to avoid this place like the plague.
Keep up your garbage attitude Danny, us «Pakistani’s» have a big, tight nit community, I’ll make sure none of my Indian, Arab, Asian, White, Black, you name it… friends come to see you or your atrocious staff again. Do yourself a favor and take a bloody course in customer service and artificial nails you poor excuse of a «man.» AND THEY DON’T WASH THEIR HANDS BEFORE OR AFTER WORKING ON YOU! Imagine the transfer of germs from a pedi to a brand new mani, BARF. SCREW YOU AND YOUR SHITTY «SALON» YOU SHOULD BE ASHAMED OF YOUR SELF! God willing, you will be gone like the joke before you, XO… HELL TO THE NO! Too bad I couldn’t give a zero, worst