Hard Rock Casino

They have the worst BlackJack rules ever. Dealer will hit the second card after everyone does, and your surrender is not valid if the dealer makes 21… What?
They obviously have more than normal house advantage over players, and it is not fair at all.
A guy who was playing next to me lost about $ 20K. Filled with greedy crook Chineses!!!
Do not go there.

Went to a stagette and had dinner at the Stake restaurant. The dinner was amazing and a great price of $ 21 include steak, veggies and dessert. It was a delicious course meal for the price. The steak was cooked just right and the dancing there is fun. We also sat by the band, had drinks and also danced there too which is more chill area. Great place for girls night out. Not much into gambling but they had poker and slots as well. Good location and safe.

Technically speaking there is a bus that goes from Braid to the Casino, however, if you don’t feel like paying $ 2.75 for a 6 minute ride they have a shuttle that operates from Briad down to the Casino every 30 minutes. The catch is that this is only available on Friday’s and Saturdays. I only go to see shows at the Casino if there is a shuttle option day as it runs more frequently after 7 pm than the actual transit system itself. My only minor complaint is that at the Casino they should have a shuttle sign that instructs people where to line up. There have been times in which I have taken the shuttle back to the train station and it has been a push and shove gong show of people budgeting. Especially assholes from rock shows. Their site says that it comes every 30 minutes IE: 6. 6:30, 7, 7:30 etc., however, one of the casino staff inside did inform me that after 10 pm if there is slow pick ups at Braid than they have been known to come a little later for a pick up at the Casino by 10 minutes or so. Drivers that I’ve had have always been sociable and friendly.

Horrible customer service in poker room. I called an all in and I lost but the dealer said I owed $ 20 even after I specifically had the dealer count my opponents chips which I over called clearly. The dealers excuse was that he DID NOT COUNT MY CHIPS! that his is JOB. Even after I clearly counted it out loud as I called. They failed to resolve the situation in all forms and stated that their cameras cannot tell how much I had put in the pot. That’s what chips are marked for and that’s why, being an aware player I clearly make my bets verbally and visibly for all to see including cameras. They offered no help and I was told it was the dealers word (who had dealt there for several years supposedly and forgot to count the chips) vs the customer (me) and the guy sitting next to me who saw everything. Old men and arrogant inconsiderate impatient players made a big fuss about it because the game was being held up. They OWED ME MONEY, not the other way around. I have played at this casino long before it was the Hard Rock and it was the only casino in the Vancouver area and I will never step foot in it again. This casino does not hold to its reputation.

Its quite a nice casino. Just dont expect to come out of that place with any money. Have gone several times and not once did i win anything…

A nice and shiny new casino for Coquitlam.
Parking is quite plentiful in the really large open lot, as well as the parkade. Plenty of spaces, even on weekends.
The interior is very bright and classy — arguably one of the best looking of venues. Staying true to the namesake, there is plenty of rock memorabilia scattered throughout the casino floor. Besides guitars and costumes from the likes of Beyonce, U2, and Avril Lavigne, there is even a piece of Otis Redding’s plane, as well as a dedicated section to Jimmy Hendrix. For those who follow the world of rock and roll, this alone makes the visit worthwhile.
The number of gaming tables seems to be less than other locations. As a result, the place gets quite packed. Definitely makes the experience more fun, though those who are claustrophobic may not like this too much.

They do not have the option of eating at the hard rock and getting a drink in your collectors glass. The service at stake was terrible and so was the food.

Like the overall feel to it, seems to be more Las Vegas style, at lease décor wise inside; does remind me of a cross between the Hard Rock and Metropolitan, but of course, without the glamour and clubbing girls lol.
Lots more food choices.
Liked how to created just one main entrance by the parkade, with a fancier lobby: the display case of Elvis memorabilia, and the back drop to take pics a la Hollywood style, with its HR logo plastered all over.
Nicer washrooms too, not that cheesy Great Canadian old, boring theme.

Wow, I was shocked at how much the new Hard Rock Casino has improved from the previous place.. Finally quality food, bars and nice upgrades to all amenity’s. As with all Hard Rock Café & Casinos you get all the music gear scattered throughout the casino which is always fun to look at and read.
The music venue has been modified slightly. But if your on the floor nothing has changed. But it’s lower stage gives those up front a real treat of being close to the music gods they’ve come to see.
Overall a great venue and gambling establishment.

Love the new renovations and the service has been stepped up. Ryan in the poker room is great and always a pleasure to see. Sam the lounge server is a very good bartender. Gotta love dj mike and his wrapping in asylum. The bands and musicians have been top notch since they opened. Cafeteria menu is great. Stake still stinks but that’s their only fault so far

The casino was just renovated & everything looks fantastic! They have taken out White Spot & turned it into a Roadies Burger. They boast a 5oz all beef patty but honestly I found it to be rather boring. The sesame bun is too big & it tasted like cardboard plus they upped the price! Also the chicken fingers are boring & flavourless! The fries are pretty awesome though!
They have a FU Chinese bistro & their sliced BBQ pork is fantastic! The service in the food court area is pretty good overall. The girls who work the till & bring your food are very nice & friendly. They are also quick to help fix any problems you have with the food.
The service on the casino floor however is extremely lacking. A few of the girls who serve coffee & pop are rude and there doesn’t seem to be any consistent route they walk. Sometimes you can be in there for over an hour & never see anyone.
Booze is over priced & so is the food in the lounge area. The drink wait staff aren’t very friendly though & if I’m over paying for watered down alcohol I’d at the very least like my waiter/​waitress to have a pleasant attitude.
Sometimes they have live music or a DJ but rarely is the live musicians any good. The DJ’s I’ve heard have been pretty rocking & can even get the seniors up & shaking it!
I like the new poker room set up. The chairs are much more comfortable & the chips & tables are really eye catching. Most of the servers who work the poker room are friendly too.
Overall it’s a fairly decent place. It is well lit up & I always feel safe walking to my car. It’s not Vegas, but for a Canadian casino, it’s not too bad.