Aveda Edmonton

I arrived at Aveda, for a body wave and haircut. My stylist Sarah, was friendly and energetic. My appointment took about 2 hours. The first obversation that I made is the salon is modern, Large and mostly
all the staff are young. Aveda does sell skin, hair products that are natural, environmentally safe. Also, use brown paper bags with handles. This salon does use a computerized voice system that informs a
client two days prior. Also states that there is a extra charge for missed appointments. The cost for a perm is one hundred dollars if you have shorter hair. I believe 45.00 for the haircut. When I came home
I was surprised at how, short my hair was, uneven, at the back of my head. Why, pay 100.00 for a bodywave, only to have most of it, end up on the floor? When, I inquired if a satisfactory resolution could be
found, neither, management or owner, would return my phone calls. I guess this says, it all. Now, one month later, all, I can do with my hair, is comb it back. I will not recommend this stylist or location for this
particular service. If a stylist says, they have only done 5 Bodywaves, look, elsewhere.

The salon is spacious, clean and the stylists there did a great job on my daughter’s and sister’s haircut and my fringe trim. I feel we got excellent value considering that salon haircuts can be ridiculously priced. This is actually not a school –the stylists are experienced.
Sweet touch to have the aromatherapy shoulder massage and of course scalp massage! Aveda products are becoming my fav.
The only downside is parking in the busy Whyte Avenue area. I didn’t see the No Parking sign and had to add $ 75 to my visit. Be warned — read the signs!

I have made Aveda Academy my exclusive hair salon! I absolutely love Aveda! Due to my inconsistent schedule I don’t have a regular person that I go with so I have gone to quite a few times and never had a bad cut! I just got an updo done last week and it turned out amazing! I got so many compliments on my hair and the pictures turn out amazing :) So happy I tried the place out and can’t imagine going back! The only annoying thing is that tips must be cash or debit!

I’m a fan in a big way! I love my stylist Melanie. She is friendly, always upbeat and always does a great job. She is a good listener and will always look to cover my best interest when it comes to my hair. I am always pleased with the result.
The salon gets 4 stars because the staff always make it difficult for me to get in to get my fringe (bangs) trimmed. It takes 5 minutes to trim someone’s fringe. Please work on making time for your regular’s. I am one scary lady when I pull out the scissors to cut my fringe when I can no longer wait. I’ll be honest, I can pretend to be a stylist on the day I cut my fringe but it never looks right. It serves the purpose temporarily but I would prefer to get some love from my favourite salon and leave it the pros.

I only get my hair cut about once or twice a year so I decided to splurge. When I walked into Aveda I greeted at the door immediately and they waited on my hand and foot until walked back out the door. Their costumer service is almost a bit much, like after I say no to coffee and tea the first time please don’t ask me 3 more times if I want it. My hairdresser, Tina, was excellent! I came in with really long hair and wanted to get it chopped off into a long bob. She cut it exactly the way I imagined. The only complaint I would have is that the product pushing at the end made me feel uncomfortable and the service was a bit too friendly. Overall it was great experience and I’d definitely go back!

My wife was in Edmonton attending a special work event that night so I booked her here to get her hair nicely done up prior to the event.
I told them during booking why I wanted it to be special and they booked her with Tara (hope I spelt her name right).
Tara and my wife got along great, and Tara made her feel super special and gave her a great haircut/​style. She said she definitely wants to come back again and to make sure that she get’s Tara as well. She felt that Tara understood and gave her what she wanted and made her leave feeling like a million bucks.
So thanks Tara and Aveda — you got two thumbs way up from my wife and she asked me to make sure I gave you a glowing review — so here it is!

Great experience. Looking for a new place to get my haircut so I went in to get a French trim to test it out. Easy booking process, and I received a reminder before my appointment. When I got to the salon, they took my jacket and gave me tea. I saw a senior stylist and she did a great job with my bangs. Prices are reasonable, by my standards and the atmosphere was fun. I will definitely go back again for a full cut and color.

I keep coming back here becasue of the low prices (which have gone up a ton since a few years ago), but on my last visit in winter 2013 I got a basic color glossing to shine up my hair a bit. Well the girl did a good job (you can’t really screw up the clear gloss treatment thankfully) but I asked that she flat iron my hair (my hair is naturally curly and I wanted to leave with ity styled differently), which the girl did, but she NEVER said anything about there being a charge associated with this (other salons I go to do not charge for this). I ended up with $ 25 added to my bill (at an academy I would expect that if there was a charge for this, that it be much less than $ 25), I was so upset on the inside, but never said anything because I should have really asked her. If you go here, make sure you ask about prices before you get anything «extra» done.

Great cut today by Paula. Nice salon, wonderful service and my hair looks great. I even got stopped on the street today and someone asked where I got my hair cut.

I was first introduced to the Aveda Salon experience when I lived in Vancouver, over a decade I am still hooked to this place. When I moved to Edmonton I decided to try the Aveda Academy Salon and I was absolutely thrilled with this place.
The staff were attentive and friendly and made sure I had the best experience possible. My appointment was for a cut and I appreciated how the stylist listed to my wishes and the results exceeded my expectations. I have since been back for colour which turned out so vibrant.
I try to be an informed and environmentally conscious consumer when it comes to purchases; and I appreciate Aveda’s approach to eco-​friendly products.

I have been looking for a good place to cut my hair since I moved back to Edmonton a few years ago. I tried out a few places (most of them through groupon — BAD idea), and I have been so scarred I would go years without a cut in fear of being left with a mop on my head. I don’t understand how a stylist could cut someone’s hair without any regard for the style requested. And yes, I used a groupon, but isn’t the whole point of groupon to acquire more clients? Not scare them away?
Anyway, I was referred to Aveda by a good friend and as soon as I walked in, I felt like I was at a real salon. They greeted me, sat me down, I filled out a form, and the stylist was prompt and so friendly. We had a chat about what I wanted and what my concerns were and I could see that she really understood what I was looking for. And then I got a free head and shoulder massage! Best ever!
I really like how they took the time to explain everything that was going on. I was never left anywhere for no reason and if a product was used, there was an explanation of what it was and what it did. My hair cut was great, I felt great coming out of there. I actually wanted to show off my hair this time. I will be going back there from now on and I recommend it to anyone! I’ve finally found my salon.

So when I called to book, I booked for Saturday @ 1 pm. I booked a student, and was told the rate was $ 36 or $ 38. I was told that I should expect a call 48 hours before my appointment to verify. A week later, I was called on Wednesday by Aveda’s automated voice messaging system, verifying my appointment on Friday @ 1 pm. I had to call, and the receptionist kindly moved the time over to Saturday as originally discussed.
I’m going to go ahead and admit this was my first haircut in 7 or 8 years. After some traumatic experiences with haircuts gone terribly wrong («trims» on my hair that was down to my mid-​back being cut up to my jaw, cuts that ended up crooked at best, etc.), I really put it off as long as possible. But with hair that was past my waist and getting way too thin and frazzled, it was time for it to go. Rather than the only Chinatown cuts that I was raised getting, I decided to try something a little nicer as a treat to myself, especially considering it’s been such a long time since I was last at a hair salon. Rather than traumatize myself with another horrible experience, I wanted it done right.
Walking into Aveda Academy Salon, it looks upscale. It’s clean, modern, and has a very light atmosphere. They have you put on a black robe instead of throwing one of those horrid sheets over you. I was offered a refreshment (they offered water or tea), but I politely declined since I already had a drink with me.
Sarah was my hairdresser. She asked me to first tell her about my hair, and then asked what I’d like done. I said I wanted to cut off 4 – 6 inches, and keep the same V-​cut at the bottom like my previous haircut. She used a flat-​iron to straighten my hair (which is quite wavy), went ahead and chopped off about 4 inches of frizzy hair, and then took me over for a wash. I expected there to be an extra charge for the wash, however, and I had just washed my hair a few hours ago, so I declined. She was very nice, and once she realized I wasn’t the most talkative person she went to work on my hair without talking too much, which I actually really liked! I was there about an hour, I liked that there was no rush. The finished product was great, my hair felt light and thick just like I remembered it being ages ago. The only issue was the height made my cringe a little. My cut of 4″ — 6″ somehow turned into more like 12″! But, I figured she did that as a way of getting rid of all of the damaged hair so that my hair would be healthy as it grew again. She offered to also style it for me (even curl it, which I think I will go with next time!). She put a bit of body in it so it wasn’t stick-​straight, and then we were done! Sarah asked if I wanted to pick up any products that day, by I declined, and she didn’t force the issue, which I appreciated. Before passing me off to the receptionist, she told me if I were to come back every 6 to 8 weeks for a touch up, it would help my hair grow in faster, but that it would grow in much healthier than leaving it for years again.
My only surprise was the price. The receptionist told me the total was $ 42 + tip. I mentioned that I was told a different price over the phone. And she made a funny face and said, «I don’t know what to tell you. It’s $ 42.» Her reaction was rude, and I didn’t care for that at all. It wasn’t a huge discrepancy, but since it wasn’t what I had been told, I was simply asking. However, Sarah was great, so I left (what I hope was) a decent tip.
I think I will go back, but I’ll cross my fingers and hope the receptionist isn’t there next time! If not for the receptionist, I’d be giving 5 stars!

I went there and loved it! I saw Blair who cut and styled my hair! A different girl colored my hair. It’s almost better this way because I notice people get tired during long appointments!
It was truly divine! I left swinging my hair because it felt glossy and lovely! The color was amazing! Would go again!

I’ve been back for three haircuts since my first in November 2011, and I’m still as pleased with Aveda Academy as the first time. I’ve seen the same stylist each time, and each experience and cut has been great. She’s completely weaned me off my lifelong stylist in Nashville, and now only she’s allowed to touch my hair :).

Before moving to Edmonton I had been seeing the same stylist for years so I was apprehensive about having to find someone new. I decided to check out Aveda after reading reviews on here (and the fact that it’s walking distance from my apartment doesn’t hurt either!)
The first time I went here to see Ashley I was really impressed with her. She was helpful, friendly, and extremely knowledgeable. She made me feel extremely comfortable. I also liked that she asked for another stylist’s opinion on what shade she should use to touch-​up my roots. Most people would just guess for themselves but I really appreciated that she went out of her way to make sure things went well.
I went for another appointment the other day, again for a root touch-​up and a trim. Unfortunately my hair had faded significantly so when she used my normal colour on my roots, it was much more vibrant than the rest of my hair and didn’t match at all.
My big thing with any customer service experience is that anyone can make a mistake. The real place that I judge is how they rectify it. When it came to my messed-​up roots, Ashley fixed things right away. Since I was okay with the root colour, she decided the best course of action would be to add a light toner to the rest of my hair (free of charge of course).
Now that I’ve had a few days to get used to it and had a chance to style it for myself, it looks fantastic! I’m completely satisfied with how everything turned out, and I would definitely return.

I went to the Aveda Academy Salon for a haircut the other night after a friend suggested it might be a good place to try (as I recently moved to the city). I’ve been to several Aveda salons in both Canada and the US before and have always had a good experience.
My appointment was with an instructor, not a student, and she was very good. She really gave the cut a lot of thought and did exactly what I asked. I liked that they add small touches like a scalp massage before-​hand. She also explained all the products she was using as she used them — which no hair stylist has done for me before and I appreciated.
The only downside was that she flat ironed my hair and I would have preferred a natural blow dry — but that’s minor as it’s only for a day or two. When she was done she applied some loose powder to my face and some nice lip gloss. She offered to explain more about the other products they had, but didn’t push.
Overall I was very happy with my experience and will definitely go back.

A cute little stop for makeup and hair. It has great service — really friendly staff. I have never had my hair done there so I am unsure on the outcome for that, but my friends get their hair done there and it always is great.
Pretty knowledgable on hair styling, products, and makeup.
I have a really hard time dealing with scents so the smell of the places makes it hard for me stay too long.

I returned to Aveda for a trim, although I had hoped to have one after my stylist gave me a spot spiral perm the week prior. I had wanted only a spot perm because my hair had had a regular perm at MC College only last September in 2011, so I didn’t feel the need to have the main length re-​permed again, and thought that the spot perm would match what I already had.
My stylist took ALL the careful precautions and chose of course not to re-​perm the length, due to a high chance of breakage she told me, and I didn’t want an all over perm, spiral or not, anyway. However, whatever product she used on my hair cause the prior perm to be completely stripped out, and I walked out of the salon wondering why the length was almost straight! It was like I had a relaxer put on my hair. To this day, both my stylist and I don’t know what went wrong, and while having my trim, she told me that they had even called Aveda Institute (their main office) to tell them of the incident with me. They had never had an incident like that happen at their location, so it’s a real mystery why that even happened. I don’t feel she was incompetent.
Anyway, because of it, my haircut/​trim I had (just on the ends) was FREE of charge. However, she felt it was too risky to perm the length, and told me to come in and see her in a month or two. So in the meantime, I’ve actually been using a flat iron and products to achieve straight hair, because it’s still out of balance. Nobody goes out with half permed and half near-​straight hair! OR I’ll use my curling iron for awhile to change it as I like. And when I posted photos of me (pre-​trim) on Facebook, I had all positive comments anyway about my ‘fake straight’ look. :) My hair is baby fine, with a natural wave to it. But I DID have it chemically straightened about 4 years ago to make my hair much more mangeable and less tangly, so maybe it has something to do with why their product removed the first perm I had? I dont know.
I saw that the price for a haircut there would have cost me $ 45 dollars, so because of the mistake she inadvertently made on my hair, removing the prior perm I had, I thought that this was a gracious thing for her to do by not charging me for the cut. Their products I find are pricey though. But I will return when I want another perm to match the spot spiral perm I had. I still think I’m best suited for curly hair and I’m not sour on my experience (s) with Aveda.

When I lived in Chicago (and was always broke) I had numerous fabulous haircuts at the Aveda Institute there. As an Aveda fan, I looked for Aveda salons, knowing the brand was one I could trust. That changed when I moved to Canada. I have had the two worst haircuts of my life at the Aveda Institute Edmonton — and these were by graduates, not students!!! From the way the stylists attempted to hide their mistakes (which included uneven length on the sides and a terrible, gaping «hole» in the style), it was obvious that they knew they had done poorly but hoped for me to get out of the salon before noticing. I had the first terrible haircut the day before flying to London to attend a friend’s wedding. I had to wear hats and scarves the whole three-​week trip because the haircut was so hideous. When I got back to Canada and asked for a redo, I was told that too much time had passed for a free re-​do, however, if I came back, I could have a different «senior stylist» cut my hair for a reduced rate. The second cut was only slightly better (no gaping holes, but not even on the sides). The non-​Aveda stylist who fixed my hair after that cut took two and a half hours to give me a style I could live with (my hair is thin, fine, and chin-​length), though it has taken two cuts to get my style back to anything resembling a decent cut. The damage was that bad. I will now avoid every single Aveda salon in Edmonton. If the Academy graduated those two «stylists» and trust them to work in their Academy Salon, I can put absolutely no faith in the Aveda brand in this city.
By the way, the fabulous cuts I received at the Institute in Chicago cost me $ 14 a cut as opposed to the $ 45 I paid for each of the horrendous cuts here in Edmonton. The prices here are outrageous for an academy salon. Even more outrageous for bad cuts.

If you’re looking to get your hair cut for somewhere mid-​range, the Aveda Academy Salon is the place to go. You get the quality haircut you would get from a good salon, but pay half the price.
This is because all their stylists are in training. So if you’re only comfortable with high-​end professionals doing your hair, this may not be the place for you. That being said, you can always ask for one of their senior students instead. I was pretty happy with my stylist, who was very particular with her work and took care to ask me what I wanted along the way.
You also receive complimentary tea and a head massage before they begin cutting your hair. The massage includes one of their hair treatment products, and its soothing scent instantly relaxes you. That’s not something you often get from a normal salon, is it?
The Aveda Academy Salon offers all hairstyling services, from basic cuts to colouring. If you go, be sure to make an appointment, as they don’t accept walk-​ins.