Fine Lines Painting

Avoid at all costs. We hired Fine Lines Painting to paint a few small sections of our house in a full house renovation. In 7 months of renovation and over 100 thousand dollars of interior work, and with numerous contractors, I have never experienced this level of poor quality and unprofessionalism.
Shawn the owner came by the house to provide a quote. When he sent the quote and called me I asked a few questions. I asked if you painted a section of wall and stop, then start after it has dried will it cause a problem. He responded that «That is correct if you only paint the top portion you will have problems with blending». I asked this because I could have painted the lower sections but wanted the finished result to be good and would pay for someone to do all of it properly at once. The quote also included sanding.
Fast forward one week to the start day. I arrived at the house to find the painter sleeping in their vehicle with legs out their window. I woke her up and let her in the house, showed her the job and let her get to work. Later that evening I stopped by the house to see the progress. The bottom two thirds of the wall had been primed and painted with colour, and the top third left bare. They did exactly what he stated would cause an issue with blending. The sections that had been painted had clealry not been sanded between coats. Shawn did admit that the sanding was not done by his workers as stated in the quote.
Shawn then called me. He stated that there were areas that needed mudding repair. I asked him if he could do the work. We agreed to an additional cost for the problems to be looked after. The next day Fine Lines Painting was to complete their work. When we inspected after they were «done» on the second day, many issues were discovered. There were numerous splatters and drips. There were those sections of wall that had not been sanded (he did admit to this after the second inspection by him). There were two sections that had a railing before that had been removed and did require work from our taper.
When I called him to discuss the issues he began to blame our drywaller. We hired «Plaster & Drywall Solutions», they did our entire house and did an excellent job. I encourage you to visit their profile on homestars (
…) to see their reviews and the historical quality of their work. Shawn of fine lines was now saying «the mudding was terrible».
He stated in a response to another negative review that he has over 20 years experience. If this is the case he should have easily identified that the «mudding/​taping was terrible» when he came for the original quote. We agreed on the fact that his painter had not sanded between coats, and that there were numerous drips that had to be fixed. We agreed to an aditional cost for him to take care of the imperfections that needed mud — He agreed to this and continued to paint without fixing what he said he would.
The areas that we painted ourselves were immaculate and also drywalled/​mudded by the same person. It was clear that besides the areas where the hand rail was, the issue was with a careless and bad paint job.
Shawn ended our communication with a personal attack on my family and the drywaller:
«It’s truly amazing that you’re getting an old couple to paint your house and I’m sure that the guy who does the taping he does it on the side. It’s obvious you’re trying to get this job done as cheaply as possible and that’s what you get when you hire people who don’t know what they’re doing»
The areas painted by us are exceptional, especially when you compare it to the areas Fine Lines Painting did. The drywallers reviews on homestars speak for themselves.
Kim said it best in her review — Nightmare.

The paint application itself was okay however Shawn did not fill in holes and gouges on the walls. Painted over problems. Left nail pops, indents and light rolling. Poor to little prep work. On a 2000 sq foot house there were problems with almost every wall. Hair and bits that found their way on to the roller or in the paint were painted in. Fixes that were completed now show through and are obvious. Left paint drippings on the rugs and fixtures. Didn’t use any additional lighting. Invoicing problems. Added charges after completion of work without my approval. Claims to have 20 years of experience. I now have to find another painter to fix this so my job will end up costing me more than double. He did offer to correct areas I wasn’t happy with but the repair area was just a bigger mess. Would not recommend. Nightmare. Update Dec 22 – 14 The entire contracted bill was paid paid in full the day after the work was complete. Shawn added an additional charge which I disputed, but paid later on anyway. One review site asked me for supporting documents of the contract and proof of payment which I provided, after Shawn requested them to remove my review. In December of 2013, after receiving harassing texts and letters, I had to get the police involved. It appears this idiot will not let this go as he contacted me on this site again this week.

We hired them to paint a few rooms in our 1950’s bungalow. They were professional, arrived early, worked until they were done and got out. The work was indicative of their name: Fine Lines. They were not sloppy and we were very happy with their work. Recommended!