Well I went to HMV yesterday and I didn’t find they were very helpful. I was searching for hocus-pocus and I finally found someone to help me and it was almost like an inconvenience for them to help me. I wish they were more helpful for the simple fact something that would’ve taken me 5 minutes to find it instead it took me 20 minutes trying to find where it would be because it wasn’t in alphabetical order so therefore the process was longer because I had to wait for someone to come and show me where they would be. To add onto this I found the movie that I was looking for but it was two for $ 20 or $ 15 each there was no other movie at that time that I would want so I would have to pay $ 15 for a movie that is in a bit older(well 1992 I believe) instead of buying it from say Walmart on line for five dollars. So in saying this I do realize that the store does not control the price. I’m giving them a bad rating for is that it took them like 10 to 15 minutes to come help me when there was nobody else in the store. On the same token though I do recommend HMV for finding older movies because they have a great service that you are able to order an older movie through them that they might not have you might just have to pay extra for so for that I will give them two stars. But first as far as their service is concerned I would have to give them maybe two because once they came and help me it was fine but waiting as a customer for 10 to 15 minutes for someone to come see if I need help is a bit much when they are just standing at the till talking amongst themselves.
Metal Chick M.
Rating des Ortes: 3 Edmonton, Canada
I came here tonight. I live near the area of South Common, but have never ventured out to this HMV location before as I tend to frequent the WEM location because of selection. Anyways, tonight I decided to wander in because I couldn’t find a few titles at WEM last week, so I wanted to see if I would have luck here before I hit Amazon online. This location is quite a bit smaller than WEM so as I walked in I already had lower expectations, and I was right. As my nick name implies I am a «metal chick» throughout, so I went looking for the Heavy Metal section first off, they had 3 panels of CD’s, which is not a lot considering WEM has about 20. They did not have any of the titles I was looking for, but I did stumble onto Iced Earth’s latest CD which I wanted to get anyways so I purchased that along with 3 other CD’s that I was curious about but not planned purchases. This location basically does not have a large selection of music in general, what is annoying is they will have 20CD’s of one band that is it is considered a «Best seller» to fill up spaces to make it look like they have lots of inventory. For example you do not need 20 copies of Metallica’s Lulu to fill up the entire Metallica slot. In Edmonton, you will NOT sell 20 copies in one day, give me a break out of one location — especially this one. This location isn’t heavy on it’s gaming or DVD section either, so I am not quite sure how they are surviving in a rent heavy South Common. But seeing how their counterpart in Vancouver is closing down in January and predicting more store closures, this location will probably be a casualty as well. Compared to WEM, this location just doesn’t cut it at all. I only gave it three stars because of convenience, friendly clerk and because they had some new cool coffee mugs with Iron Maiden and Judas Priest I haven’t seen before. Other than that nothing special or impressive at all.
Lyndsey P.
I’ve been to all the HMV’s stores in this city over the various years and I think this one is the smallest. I walked in here and was shocked. I thought it would be much bigger given the zoo called South Edmonton Common. I’ve seen candy shops bigger! Anyway, if you like Top 40 and movies with«The Rock» in them then you’ll have a good time, otherwise… pass.