Hoang Long Noodle House

One of the worst Vietnamese vermicelli dishes that I ever had.
I ordered F6 — vermicelli with everything — and it was a combination of undercooked and overcooked food. The grill that the meat was cooked on was not cleaned so there’s tons of old burnt residue flakes all over my food. The meat ends are burnt, too, but thicker meat slices are still a bit undercooked on the inside, meaning the cook grilled on too high of a temperature. The thin meat pieces were tough and dry — very jerky like. There is a lot of meat but not enough vegetables to balance it out. I didn’t finish my food because the build up of burnt food flakes on my tongue was too much for me.
At least the noodles were done right …
For $ 16, I expected them to clean the shrimp — the waste vein was still attached. The shrimp was also way overcooked.
Too expensive for poorly cooked food.

I’d really like to give them a better review but I don’t think sweeping the floor while customers are eating gives them any more stars.
We ordered the hoang long salad and it was delicious; just Iike an inside out salad roll.
We also ordered the chicken noodle (chicken phở) and war wonton. The chicken noodle was a bit of a disappointment. It didn’t have the usual likings of a beef phở (like most other places) but instead they put lettuce and some green onion in it. The war wonton was better, there were only a handful of wontons but the fresh veggies made it better.

This is our go to place for noodles in West Edmonton. The food is consistently good and the portions are very generous. The wait staff is always courteous and orders generally arrive promptly, even when busy. The menu offers a good selection of soup and rice dishes. The vermicelli offered is also very good. It’s a good place for a family meal as it’s not too noisy.

Hungry we were after our drive up from YYC. Hungry was he for some noodles. As we were going to be hitting up WEM for the day anyways, so we opted for Hoang Long Noodle House.
Situated within the «Chinatown» of WEM, we were greeted by the glowing signs of dessert choices, and no one at the entrance. After browsing through their menu for several minutes, we were eventually greeted and seated. We were given menus right at the start, and did not get tea until we asked for it; although other tables seemed to just have theirs appear the second they were sat. The menu was «different» from what I’m used to in YYC; where all the choices are listed in detail for phở. Here, they simply list out the items available and let you pick which and how many you want. Didn’t matter if you wanted beef balls or meat, they were all the same price. The rice vermicelli options were presented the same way as well. I realized I didn’t like «different» it was simple yet confusing all at the same time.
«Vermicelli with one choice of topping ($ 10)»: I chose to have the pork spring rolls on my vermicelli. From the menu alone, I thought the portion sizes would have been much bigger just looking at the price. In reality, the portion size looked quite small when I got my rice vermicelli. Maybe it was just the bowl size? Prices are steep when you’re paying for just two cut up spring rolls on a bed of rice noodles… I did appreciate the little touches they had for the toppings of the dish; I loved the crushed peanuts that were in every bite.
«Beef noodle soup with all choice of topping ($ 15)» — this included «rare, flank, shank, beef ball, tendon, tripe». I would say that the size of phở was comparable to a large in YYC; the soup base for the phở was flavourful, very «beefy». The waitress neglected to provide us with the bean sprouts and sweet basil that accompanied the dish, and it was very difficult for us to flag one down to ask for some.
Would have loved to try the desserts here, but opted to not as I didn’t want to flag down a server again, and we were going for BBT anyways. I did stare at their selection of macaroons and shaved ice options throughout our whole meal though.
Overall, the quality of the food was much better than some of the fancier phở places I’ve tried in YYC with similar prices. Based on food alone I’d give it 4 stars, but the service here knocks it down one.

The soup base has odd taste and the water too. Had the deep fried chicken wing and was the worst I ever have. Not to mention the service.

I went here last week with my Mom and it was pretty darn good! The service was fast and the food was pretty good. It was also very reasonably priced. Its a great place to grab lunch or supper when you’re in West Ed and don’t want to hit up Burbon Street.

I have loved eating here for years. The food is always awesome, portions are huge for the price you pay, and the family who owns it is just the sweetest!

Well., the service was friendly. It did take longer than expected for them to serve me just noodles and they got my order wrong. Luckily I was hungover slightly and couldn’t care less. I also like tripe despite not asking for it. It isn’t the greatest place for phở, but the broth wasn’t bad. It was a bit on the sour side which was different. The basil it came with had some dark splotches which miffed me. I worked around it. The bowl of phở was 12 $ for two types of meat which is a bit pricey. Given that it was WEM I wasn’t surprised. They didn’t charge for tea, which is a nice thing and took a bit out of the price sting.
Given that you could literally just go to T&T and buy a curry bun for like 2 $ I’d probably never come here again. It isn’t a bad place, just a weird location so close to cheap eats at T&T. I have yet to try the one downtown. Will do to compare and contrast.

My first time here was last week while doing some last minute shopping with my boyfriend before Christmas. The service was limited and the food was just okay. We ordered the fried quail and the vermicelli bowl with everything in it. The portions were small for the price. The quail was hard to eat and was not seasoned well — the only saving grace was the dipping sauce it came with. Overall, nothing special.

This is one of my favorite places to go for Vietnamese food. Over the years I’ve been here countless times and the food has never disappointed. I only ever order one thing — the chicken vermicelli bowl — it’s my favorite.
The only thing that keeps me from giving it 5 stars is the below average service. They are friendly enough but if you need another glass of water, more napkins, or anything after they bring you your order, you practically need a flare gun to get their attention. I really wish they would check up on you and make sure you have what you need every once and awhile. The lack of service after you get your food makes me shy away from leaving a tip.

The food here is good, but the service left more to be desired. They really do look like they hate their lives. We were a bit annoyed, but later learned from one of the waitstaff that the reason was because the owner POCKETS ALL THE TIPS and NONE of the tips go to the staff. I rarely do reviews on Unilocal,but was horrified by this practice and felt compelled to share the information. Coming from California, we were disgusted to learn that a restaurant this size would engage in such a practice and Canadian law provides no protection to employees. This explains a lot. Really makes you think twice about leaving that standard 15−20% tip at restaurants.

I have been going to the West Ed. location for several years. The food is great and comes quickly. A few years ago they renovated and I noticed they started to expand. After this point I noticed the overall value has gone down. I feel the prices have gone up, I guess you have to pay for all the reno’s. The food remains good but I just feel that with all the options available in this city Hoang Long is just another in the mix. Don’t get me wrong the food is good and the renovations have classed up the place. Service is still spotty and the prices, again, do feel steep at times.

This place looks a lot better after the renovation. The food and smoothies here are really good. I usually get a vermicelli bowl and it is consistently tasty. The service is lacking and the staff are not exactly friendly. Truthfully, I have gotten used to this kind of service at Asian restaurants and it doesn’t bother me. The food is good so I will keep going back.
Prices are standard and the location makes it a convenient alternative to the fast food/​chain restaurants in the mall.

I had to laugh as I filled out the survey below — it asks if there is waiter service. Technically there is but honestly their service is their only downfall. One time the server said they can’t accept tips because they all go to the owner. I didn’t really understand because I just assumed the servers were the sons of the owner.
Here’s the scoop:
You will get seated right away. You will most likely get an order taken right away and you might get first water or drink order fairly soon after sitting down. After that… it’s iffy. First — ALWAYS relish that water. It will not be refilled even if you ask. Savour it, ration it and keep it protected.
If you order soft drinks — there is no free refill. Even if you wanted to pay another $ 3 it’s not likely to get refilled anyways.
So why 4 stars? Ohhhhh the food is soooo good. Most of the time we order the same thing:
Appies
Salad Rolls or the delish coconut shrimp.
Let me tell you — the shrimp — oh the shrimp. You should know — I don’t like shrimp. But I love the coconut shrimp here. They have no weird fishy taste, the coconut is liberal and it is served on a bed of greens with the most addicting sesame sauce. I wish they bottled and sold that sesame sauce because it would help me eat salad more regularly.
Main — we usually go for the 3-​colour vermicelli bowls. Hubs gets the pork, chicken, spring roll. I get the beef chicken spring roll.
Yum — great flavour — no chance of it being «cat beef» and no fatty gristly parts on either the chicken or beef which I love. Spring roll is always fresh and tasty.
Sometimes we get the thai — the coconut curry dishes are divine and I get cravings for them.
So as long as you can overlook the service — you will enjoy this place.
Remember:
— savour your water!
— Always go up to pay your bill at the bar. Don’t wait for it to come to you.
— Have one of the strawberry creamy candies at the bar

I’m reading some of the reviews and I thought it was interesting regarding the customer service that every one said they didn’t really get.
I realized that I am so used to the way Asian people are that, not smiling, not saying «hello» or «thank you» is so normal. Which by the way isn’t how it should be, but this was exactly how the servers at the restaurant was like. Unless you are Asian yourself, you kinda get use to it.
We were seated right away with menu, tea and water.
The pictures in the menu made all the food pop out and look so tasty. I ordered a Thai chicken soup.
This restaurant has never been one that I ever like to go eat at because, the food here feels so fake, the portions are so slim and the prices are so high. It was convenient and we were right in front of this restaurant so we decided to give it another try.
Even the drinks and the dessert are overpriced.
The restaurant has been renovated a few times and each time they had made it even more modernized and expensive looking. The food however has never been better.
Interestingly enough, the food has a really good visual presentation.
The bowl was big but the portion of meat and noodle was lacking.
If you’re getting a dirty look, that’s acknowledgment. LOL