Modern Auto Body

I’ve previously had a couple of vehicles repaired here (minor hit and run damage), and service here was 5 star! This time, not so much! I recently took my current vehicle here for an estimate for front bumper repairs, and after slightly more than one week, my insurance company finally received Modern’s estimate. A week has since passed, and still no call from Modern regarding an appointment for repairs. I highly suspect this place is under new management, since service has certainly deteriorated over my past experiences!

I rate my experience with Modern as 5 Stars– if
nothing else to balance out the other ridiculous reviews!
Anyone considering getting work done there just keep in mind that the other reviewers didn’t even have any work completed there.
I had no issues with my estimate experience nor did I feel at all like they were looking down on me. I have a newer car but it is not a million dollar machine– they never made me feel like I didn’t deserve their service. If anything they were beyond friendly– and Tammy at reception was super great.
Although I did wait for a long time to get my car in– and it did take a long time to repair– the quality of the work is much better than average–
There was a slight variance in orange peel probably imperceptible to most (I am pretty fussy) but the appraiser– also very nice– said they could polish the car once the paint had cured which was beyond what anyone else would have said. She did not imply I was unrealistic but instead offered a solution.
I don’t think this business needs good reviews– they are busy as it is– but they deserve it!
Thanks guys
I

Wow, what a joke this place was.
My girlfriend has a nice car. It isn’t a Benz, a BMW, or a Range Rover. But pulling into Modern Auto Body we were feeling pretty confident because her car was nicer than all the «Kijiji specials» they had on display out front. Except hers wasn’t a Benz.
We asked for an estimate. The polite secretary asked if we had an appointment. Um, no. This is a body shop in rigpig Edmonton, not a Ritz Carlton. When she asked what kind of car we had (Hyundai Genesis) she looked at us and said «Oh, we only do upscale cars here.»
Are you F***ING serious? lol. We actually started laughing out loud, it was so ludicrous. They proudly were displaying «luxury» cars in front of their shop, yet we noticed they were nothing you couldn’t buy on Kijiji for $ 10– $ 20k.
Oh, and to Modern Auto Body. I am a journeyman autobody mechanic. I am not longer in the trade because I was smart and got out of it before the chemicals killed me. But I would like to point a few things out…
When I was going to NAIT for my apprenticeship, one of your employees was in my class. He as a nice guy, and we got along great. But he didn’t know jack about the trade. He was bad. I am surprised a shop so damn «upscale» would have someone working there who lacked competence.
As for how «upscale» your shop is, it ain’t that great. You are doing nothing different than any other quality shop in Edmonton does. The only thing different about your shop is your elitist attitude that you are actually something special.
So a two middle finger salute to Modern Auto Body. If I cared anymore beyond this review, I would offer to go over any of your customers cars you have repaired and pick apart all the flaws in your work. Judging by the employee of yours I attended school with, it wouldn’t be difficult to find them.

Well what is there to say about Modern Auto Body… There quality is «Top Notch». The only issues that I have is the time they took to complete my vehicle.