Panago Pizza

my review starts with the basic ingredient– bread. in my opinion, things that are mostly bread should not cost more than a loaf of the gluten itself. while i close the port in which the transaction of money and bread is finalized, i think about my parents telling me in my youth to avoid hanging out with reprobates, that i am a good person and i should be making best choices to take care of myself. when i open the thin, cardboard package i can’t help but think of my parents and how much the box represents everything they once told me to be heed of. maybe purchasing this pizza is a reflection of my longing to be rebellious or maybe it is a poor purchase in general. all i know is it leaves me feeling disappointed and ripped off and that expensive bread is a metaphor of a bad choice as a grown adult. sorry mom.
and as for panago, you are selling warm bread. never forget.

I like this Panago. I may be incorrect in my assumption, but I believe two brothers own this location & they are always so friendly and speedy making our meals. The other staff is equally lovely, & seem generally cheerful, which is nice to see.
In reading the other reviews left for this location, I can sympathize and have a tip to ensure you get the best service & pizzas: Order in person.
Unless you are ordering delivery, this shouldn’t be too much of a hassle. I have been mainly disappointed ordering online & over the phone (little to no cheese, skimpy toppings etc). Everytime I make my order in person, I receive the right pizza with the lots of toppings. Plus, if it’s not to your liking you can address it in person :)
Hope this helps, fellow pizza eaters!

Ordered online on my phone as I was reading at the Starbucks next door… and my pizza was ready to go when I popped in 15 min later. Hot and fresh, and the guy helped me right away.
I haven’t ordered from Panago in YEARS so I was a little sad that you don’t get a free dip anymore. Ah well.
It’s a little smaller and pricier than my usual to-​go option, but it definitely tasted good and I would order again if it was the closest option.

They always get my order wrong. order extra ham on half? how is 3 slices in total over 4 pieces? I have had burned pizza, I have had under cooked pizza too!
The worst though is the customer service.
Once I had the delivery driver leave because I took two minutes, literally, i checked the time he called my phone, to get downstairs in a high rise, and offered to resend the same, cold pizza, in an hour.
I ordered half and half on a small pizza once, only to have the store cook call me himself and scream at me that I had to at least order a medium for that.
Phoned the customer care, and they said they could absolutely do half and half on small.
Even the customer care is terrible. I ordered a medium half and half today, half with extra ham and pineapple. Pizza comes, I tip well, open the box, and what do I find? 3 slices in total over 4 pieces. I will upload pictures to prove it.
I Explain a situation, as I was heading out of town today and could not wait an hour for my pizza to be «remade and redelivered»
I was hungry then, still had to get ready and i was not willing to wait for them to send out another, and take back the original.
«Well miss there is nothing else I can do for you»
Are you serious? are you kidding me.
Screw panago, and especially screw this location. Worst pizza place ever.

They always get my order wrong. order extra ham on half? how is 3 slices in total over 4 pieces?
I have had burned pizza, I have had under cooked pizza too!
The worst though is the customer service. Once I had the delivery driver leave because I took two minutes, literally, i checked the time he called my phone, to get downstairs in a high rise, and offered to resend the same, cold pizza, in an hour.
I ordered half and half on a small pizza once, only to have the store cook call me himself and scream at me that I had to at least order a medium for that. Phoned the customer care, and they said they could absolutely do half and half on small.
Even the customer care is terrible. I ordered a medium half and half today, half with extra ham and pineapple. Pizza comes, I tip well, open the box, and what do I find? 3 slices in total over 4 pieces. I will upload pictures to prove it. I Explain a situation, as I was heading out of town today and could not wait an hour for my pizza to be «remade and redelivered» I was hungry then, still had to get ready and i was not willing to wait for them to send out another, and take back the original.
«Well miss there is nothing else I can do for you» Are you serious? are you kidding me. Screw panago, and especially screw this location. Worst pizza place ever.

Last night I ordered the chicken club pizza. On-​line ordering was easy and the pizza was delivered 20 minutes earlier than expected — nice! However, I was very disappointed in the pizza. The best word to describe it was DRY! Overpowered by bacon, I could not taste the chicken. If there had been more than a stingy scattering of chopped tomato, it probably would have been better as the few bites that actually had tomato were the only ones that didn’t send me grabbing for a glass of water to wash it down. I thought I would give Panago another try but once again I was disappointed and left wondering why I didn’t order from Roadrunner, which never disappoints.

Panago is the best chain-​pizza in the city, their ingredients are fresh, and seem healthier than some, not as greasy, etc. This location has very fast, friendly delivery, and they have NEVER messed up an order, even though I often change up my pizza.

Panago Pizza is my second favorite after Funky Pickle. With pizzas like pesto shrimp, primo pollo, chipotle chicken, chorizo and goat cheese and primo capicollo, Panago’s creations are a step beyond same old, same old pepperoni and ham pineapple pizzas. To make your pizza eating experience even more profound, Panago offers one free dip or shaker. If one doesn’t suffice (and believe me, it won’t), you can purchase more at 50 cents each.
In addition to pizzas, Panago offers fresh salads and chicken wings cooked to perfection. 10 pieces cost $ 8 which isn’t really the best deal out there, but Panago’s chicken wings are fresh and crispy, and seasoned just right.
Customer service is speedy, be it a take-​out or delivery.