I bought a custom gaming PC from MysteryByte in Jan 2013 that has been working great until the video card died suddenly last week. I called MysteryByte to get their advice, and they told me the card was still under the manufacturer’s warranty. The owner invited me to bring the whole PC in and they would look at it for no charge. I was extra lucky that they just happened to have an identical card in stock. They installed their working card in my PC, kept the dead one to ship away for warranty replacement, and sent me on my way without charging me anything. What more could I ask?
Ben B.
Rating des Ortes: 4 Vancouver, Canada
I don’t think it’s any secret that I’m all for admitting when I’m in over my head. That was me when trying to figure out how to order a new, custom-built computer. When you don’t even understand the Google search results, it’s time to call in the experts. The guys at MysteryByte were fast, responsive, informed, and more than willing to simplify the process for me. They understood what I was looking for, offered up great recommendations including rationale for any decisions that could have gone one way or another, and even got it in ahead of schedule. Pricy? Yes. Completely inconvenient to get to? OHYES. But who cares. They did their job better than I expected and I’m thankful for ‘em. Bonus points for adorable cats hanging out behind the counter.
Sarah B.
Rating des Ortes: 5 Bothell, WA
Hands down the best computer shop in Halifax. Quick painless service, and very nice people working there. I always go here with both my computers to get them upgraded or build new PCs and always recommend them to my friends. Their shop is small but don’t let it deter you. they know what they’re doing. Love this place!