Scotiabank

Poor branch, and don’t know how to do things. Prefer to make fun on customer. Make you so angry. Like people have nothing to do all days. Let u book appointment and do nothing help for u. So angry.

I don’t really know how to rate a bank. Who likes the bank? Who dreads going to the bank? Everyone, perhaps?
I have been a Scotiabank user for a very, very long time and I find there are some hits and misses. Anytime I visit this location I’m usually in and out within 5 minutes, which I love. The bf uses RBC and it’s a much, much longer wait everytime we are there. My employer uses hand written checks (yeah. I know), so quick and speedy service here is what I appreciate. What I don’t appreciate so much is the fees, I pay almost double of what the bf pays for his accounts.
Staff are OK, also a hit or miss. Sometimes it seems as they just don’t want to be there, but hey it is a bank. I’ll give them that.
Scotiabank does what it’s supposed to, take my money and give me money. As long as I have money that’s what matters

Slow, slow, slow

This is our favourite Scotiabank branch. Even though there’s another branch actually closer to us, this branch is heads-​and-​shoulders above any other branch I’ve visited.
In addition, this branch offers Saturday hours, which are important to working people. The staff are consistently pleasant and welcoming (well, except for this one chick who was a real piece of work). We always feel as though the staff are pleased to see us, and not that we’re a disruption in their day.
The Bank of Nova Scotia used to be a horrible example of customer service, but in recent years they’ve really cleaned up their act and have put an emphasis on how they treat their clients. Kudos to them for realizing where things went wrong, and for doing what they could to make things better.