Gold’s Gym

I can’t speak for the business practices, but the gym itself is pretty nice. I generally look for one thing: good rowing-​related equipment. On that score, this branch was reasonable. The weight rooms and the cardio equipment was in good shape, clean, and operational.
The ergs were brand new Concept 2 Dynamic IRs, which is the latest and greatest in rowing machine technology. The ergs themselves were clean, but they also clearly get heavy use. The drive cords were in terrible shape, and were so bad that I thought it might snap during use. The cord itself was badly frayed and felt oblong under my fingers, indicating that half of it had been ground away by wear. I mentioned it to the floor staff, and they promised to get right on it.
Sadly, I was unable to verify that they fixed the problem because I had to leave fairly soon after, but they took my concerns seriously. Which is great!

Yes, it’s true this gym sucks BIGTIME! I bought «TeamBuy» online deals for this gym for a 3 month membership for both me and my wife, with the stipulation being to be signed up by July 2012. My wife used hers with no issues earlier this year– besides getting the typical hardsell on a full membership.
So I go in there today, after booking ahead (as stipulated on the coupon details) saying I had a TEAMBUY coupon and wanted to set an appt to get my 3 month membership going. The girl answering the phone confirmed 4 o’clock. When I actually arrive there they tell me that the deal was fraudulent and TeamBuy was supposed to refund everyone. DAFUQ!!! I relate the fact that my wife had the same coupon with no issues and that the person answering their phone had no issues booking me an appt with a TeamBuy coupon. So why would Golds honor one coupon but not another!!! DUMB. I feel sorry for the workers there stuck having to enforce policy at a company that doesnt know what it’s doing at all.
Moral of this story: Always ask the name of the person you are talking to when you call a business.

Gold’s Gym shouldn’t let this Langley location use their name. Recently we did some business with Gold’s and sold them some product and then we looked for payment. We have contacted multiple people at multiple numbers and the only thing that is consistent is that «the Langley Gold’s Gym is completely separate from the other locations». This means that when it comes time to receiving payment for product, you are s*#$ out of luck. They owe quite a bit of money and it looks like they won’t be paying for it any time soon.
Just google this location under Better Business Bureau and you’ll find one of the worst rated business’s in British Columbia.
STAY FAR AWAY!

EEEEEK is right.
Let me start by saying that I guard my credit rating like I protect my children. I had only joined Gold’s to get the accompanying Revolution Fight Club membership (they leased space in the building).
When the very nice people who run Revolution finally also got sick of the Gold’s money grabbing machine, they pulled up stakes and moved. Those of us leaving with them, got a no-​surcharge cancellation opportunity, which I took.
I filled out my cancellation on November 11^th, 2009. I had the smarts to put a freeze on all deductions for that membership… and it is a good thing I did. We are now February 2010 and I have a nasty assed American collection agency harrassing me once a week for over $ 500!!! I call Gold’s each week, and every time some new 16 year old dippy chick telling me they will look into it. They can’t seem to keep staff, and they are a nightmare to deal with.
STAY AWAY FROM THIS GYM!!! The nice pool and the leather sofas can’t earn your loyalty like good service should.