Real Canadian Superstore

As of October ¹⁶⁄₂₀₁₅ we were shopping in your store.
Upon entering the south parking lot and if it was my suggestion
about a cart return spot there or not that was a very good move.
While my wife shops I wait in the car and i notice things that happen
with the traffic. Thank you for erecting the cart return
many
customers use it now. Again thank you Tom Tonks Sr. (
)

I come here because the selection, quality, prices and service are acceptable and the location is most convenient for me.
Selection: Excellent for non-​grocery items. Grocery items, not bad. I’d love to see a little more variety though, especially in prepared foods, Asian foods (especially given their relationship with T&T), meats and an expended bakery.
Quality: Acceptable. Produce and meats are better than Walmart, but not nearly as high in quality as Save On Foods or Safeway.
Prices: Pretty good, when they’re on sale. Acceptable when off sale. I still buy everything I can at Costco.
Service: Needs improvement. Few floor staff, with generally poor knowledge about the products in their department, and slow cashiers who don’t bag your groceries for you.
I don’t have to have the lowest price, but I do wish I had more selection and better quality, and service to be there when I need it.

My favorite grocery store. Inexpensive and selection is great. Their meat department is their biggest downfall. I never buy meat there. I knew a deli clerk who told me some gross stories regarding lack of cleanliness. But for clothes baby stuff and dry groceries they are great. And the pc brand food stuffs are usually really delicious

They have great prices… when they ring up properly! Change the prices on the shelf please!!! This is the worst store for having incorrect pricing. As awesome as scanning code of practice is… it’s a pain in the ass, and I would rather they just do their job and have proper tags. And I totally ditto Claire’s review below. Do not have people harassing customers to sign up for a PC MasterCard! It’s SO rude. On a more positive note they do have a good selection of groceries and a good make up section!

Joe’s clothing is always well priced and has funky designs.
I like this place for the food (but NOT THE MEAT!)…and the range of ice cream flavours for children… so many GREAT and fun flavours that range from Root Beer to Cotton Candy… you never need to get ice cream out again.
Fun hot dog guy Miguel outside is always good for a conversation.

The prices at this store rival Costco and are sometimes better. The line ups are shorter, as well as having express lanes and self serve lines. The parking can be a bit of a chore though.
But the main reason I continue to go to Super Store is Miguel the hot dog man. He is always a ray of sunshine. I have been going to this store since my youngest, who is now twenty was in kindergarten. My son loved him so much he would beg to sit outside and talk to him while I shopped. The hot dogs and smokies are so delicious and he serves all the trimmings with a drink for very very little. I always tip him well. He is a crazy worker and he works seven days a week. Thanks Miguel you bring me back with my grand children now and they ask to see you too.

Honestly I have a love-​hate relationship with this Superstore.
The LOVE:
— I was a Joe-​fresh virgin until my first visit to this store… seriously all-​right fashion in a grocery store? Who knew?! (Apparently everyone knew but me). I have to say the spring collection leaves a lot to be desired, but I do like to grab a little nail polish with my bratwursts, or some new shades with my frozen dinner.
— Which brings me to the frozen dinners… fd’s have never really been my style except that the PC Blue Menu frozen dinners are amazing. Chicken Tikka Masala… yes please! Bangkok chicken… I’ll have seconds. AND they are often on sale for $ 2!
— The LOADS of KETCHUP ripple chips have given my life new meaning. If you like ketchup chips, you understand what I mean.
— The fresh salads are a must-​try… fresh, cheap, delicious and (insider tip) free dressing! (I often stop by on my way home from a work-​out… it’s the kind of place where you can show up in sweaty gym attire and not feel under-​dressed.)
— The PC brand food is good quality… not like the ‘no name’ brand food. Try the non-​fat Greek yogurt, and the frozen yogurt bars.
(I wonder if it’s the same? If so, the obnoxious yellow no-​name packaging must be affecting my sense of taste).
— The self-​serve checkouts are fun. I like scanning stuff.
The HATE (or rather, moderate dislike):
— They are almost ALWAYS out of Loads of Ketchup Chips! Apparently I am not the only ketchup chip lover in Langley.
— If you want the ‘people-​of-​Walmart’ experience without going to Walmart, check out superstore at 11pm on a Tuesday. Actually I kind of love this.
— The above-​mentioned frozen dinners are never on sale when I’m there.
— The parking lot. Imagine this: I’m driving in circles, looking for a spot and suddenly I see one… I speed towards it, dodging shopping cards and old folks… this spot is mine! I congratulate myself on my mad parking-​lot skillz as I’m pulling in, only to see the sign…“Expecting Mothers Only” Seriously? I’m not saying they don’t deserve a special spot… but at least make the sign big enough so I can see it before I pull in.
— AND… could really do without the PC Financial stalkers… who wants to be solicited for a credit card while comparing ramen noodles? Can’t you see I’m BUSY???
Overall I give this location 3.5 stars… I like the place a lot but they need to get more ketchup chips. That’s all.

Shopped there today as I always do. Super Store beats every grocery store hands down! Best prices and selection, plus a good selection of Organic foods and natural products.

September 19, 2009 12:30 pm. I go in to store to refill my 20 liter water jugs. The distilling/​reverse osmosis machine is not working. It has no power, nothing.
I go to customer service and wait in line 10 minutes. They don’t know. I ask to find someone who does, she calls over her supervisor, another woman, she doesn’t know. I ask them to ask the manager in case it’s broken.
He passes on that the machine might be refilling or is broken, and they are getting a new machine, but nothing to let me know whether or not I can actually use it. He was too damn lazy to find out if his own water system is actually working. Laisse-​faire attitude there.
Ron

Worst Grocery store ever.
My biggest complaint about superstore is that no matter if you go for 3 or 30 things it’s a guarantee that they won’t have at least one thing not in stock. Also, they never seem to ever tidy there shelves. They always look half stocked and picked through. And then when you have everything the lines are always long.
We used to shop here but after so much frustration and wasting our time having to go to another store we now always go to the other store, even if it is more expensive.

I won’t shop at the Real Canadian Superstore. I do not personally agree with the way their employees are treated. And you can tell the company does not care about you as a customer, as they put no effort at all into customer service. Its all about the bucks.
As for the hot dog guy though (Miguel is his name?) he is awesome! A cultural phenomenon!

It is a big store… big deal, this review is more about the special thing you can look for at this location…
Langley’s Hot Dog Man… OK you aren’t going to believe this. The dude who sells hot dogs out front of the Langley Superstore is the hardest working person I have ever seen. He is there 7 days a week, all day, every day. He starts the coffee pot in the morning for the first shift of Superstore staff, and he is there past supper time… every day. I have been going there for 7 years and have never seen the BBQ closed, or anybody else working it. Too bizarre.
The hot dogs are reminiscent of Toronto street meat, and are yummy, but is it more about the bizarre omnipresence of this one guy.
The store is one of the cleaner more pleasant locations, but make sure you come hungry and grab a dog on the way in.