PhoXpress Vietnamese Noodle House

I always get take out from here and it’s been great every time. I can’t really speak for the service as I haven’t ever dined in. My top choices are always the Beef Satay Phở and the Beef & spring rolls on vermicelli! YUM!

The Sate Phở is excellent. Salad rolls mediocre. Split the difference, it’s a 3. Service on takeout doesn’t really matter.

Me & my fiancé were busy and buzzing around town today and was around the Leduc area.
We googled a phở place near by & decided to give this place a go.
First of all the girl that greeted us didn’t seem like she wanted to work then came the menu. Prices are a lot higher than standard Phở places in & around the city.
We were waiting for the girl to come back & heard her groan loudly: «argh! Why is it so dead!!! «there were a few tables at the restaurant with us & we all looked up at her.
Our food arrived & it was really gross. Overly salty and bland. Did not taste like authentic Vietnamese food at all.
Then we over heard her talking to a younger male that was in the back cooking speaking Filipino. That explains alot.
Never again! Will I trust google reviews!

This was my second time to this location and both times the food and service were good but last night it was disappointing.
There has only been one other time that I found service so poor that I did not leave a tip for the server and that was years ago in a coffee shop. Unfortunately we had to ask twice to have water refilled after waiting too long. Actually my dinner companion got up and got the jug and filled our cups the second time. So I guess we only asked once!
We were not EVER asked how our food was.
You might be thinking it was a busy day… nope. Only four people in the restaurant!
Our food was slow to appear and did not come out appropriately. Our one appetizer was finished before our second came out. Our two mains came out together though.
We did see our server when we wanted to pay the bill though. A server just starting her shift was only one that asked if we needed anything and gave us our bull when we asked.
For 47 dollars I expect a bit better service than that. Koodoos to the second server for paying attention though!

Poor food and poor treatment of wait staff. Who makes staff give them half of their timps anyway? Well the owners of this sub par place do. Staff is what was good but that is why turnover is so high. When will people realize that to keep good people you reward them not rob them. Will never eat there again and beware of who we support in this day and age.