Food is good, a bit over priced but good! Customer service is ok, you almost never see the servers around and it takes a long time for them to serve you.
Michelle O.
Rating des Ortes: 1 Markham, Canada
overall, the worst part of this restaurant is the service. you can almost never see servers around and it would probably take you around 20 minutes to flag one down. they’re all usually just lingering around not doing anything. I was with a party of 8 and the lady took all our orders by memory and when she called it back to us, she got a couple wrong so we needed to correct her… like is it too much to just write it down? after I got my bill, she charged me the wrong amount(there were 2 sizes) and after I told her, she argued with me and said that I was the one who was wrong and that she didn’t hear me say that I wanted the smaller size. I have eaten the smaller size before so I knew for a fact that I was eating the cheaper size, which is almost $ 10 cheaper than what she charged me! so when I asked again, she looked extremely insulted and bought the two plates with the two sizes out to show me. turns out I WASRIGHT and she did take the right order and charged the wrong amount! does she not know what each size looks like?
Ada L.
Rating des Ortes: 1 Brampton, Canada
WORSTEXPERIENCEEVER. Went there for UFC night. We had a party of six but two of our friends weren’t there yet when we arrived. The manager told us that tables are first come first serve and forced us to a four people table. Super pissed off because majority of the party were already there, like why the fuck can’t you just give us a slightly bigger table or arrange more chairs. He later on told us that if our friends don’t make it there in 5 – 10 minutes there will not be a table for six. SERIOUSLYDUDE, WEGOTTHEREEARLYJUSTSOTHATWECOULDHAVE A TABLEFORSIXANDYOUHADTOMAKEITDIFFICULTFORUSANDENDEDUPHAVINGUSTOLEAVEEVENBEFORETHEFIGHTSTARTED. I am definitely never going back there again. Did not feel like I was being treated properly with respect and at the same time the manager(I asked for his name, Dino) was giving us the worst possible attitude! Now I understand why its always so empty there even when big fights are playing.
L S.
Rating des Ortes: 4 Richmond Hill, Canada
Service is warm inviting atmosphere. Clean restaurant and yes it does get pricey. Pepsi is $ 3 and some cents. Pizzas are rich u think u need large but u probably don’t. Cactus fries are a nice app. Didn’t see the need for all the toppings and guacamole. Their wings are good. But all dipping sauces have the from the bottle flavor. Lovely ambience large windows and family feeling. Shout out to the fabulous service.
Joshua L.
Rating des Ortes: 1 Markham, Canada
Came here last night with my buddies to watch the UFC fight. Pros: 1) Lots of TVs Cons: 1) Got here at 7:30pm. The owner was anal about my group of 5 spending $$$ before the fight(9pm), and then spending at least another $ 15 after the fight began. Understandable, as it’s a big fight and he’s a business owner. He was just a bit anal about it. He also told me to make sure everyone was 19+ and he’d be checking IDs. Like no shit, Sherlock. What kinds of dumb underaged kids go to Boston Pizza to drink anyways? 2) Food was mediocre at best. I got a Hawaiian Pizza. It was the most mediocre pizza I’ve ever eaten. 3) Waitress was unattentive. She forgot to give us utensils for our meals and we had to flag her down a few times to take our orders. Would’ve definitely went to the 3 Brewers instead, but they weren’t showing the fight. Save your taste buds and wallet and go to the 3 Brewers instead.
Justin O.
Rating des Ortes: 3 Markham, Canada
Boston Pizza is a restaurant located near Woodbine and Major Mac that offers a lot of different pasta, pizza and pretty much any bar food that you can think of. The staff and service is very inconsistent. I’ve had times where the service was excellent and others where there’s a little more to be desired. The supervisor/manager’s(I don’t know which one he is though) always walks around and I’ve had a few instances where he’d check up on the table to make sure everything’s okay, which is appreciated. I’ve also seen him lecturing at his waitresses though and it looks kind of bad when you do that in view of the customers. The food ranges from average to above average. I’m in love with their wings and a few of their other appetizers but I’ve had friends say that they weren’t impressed. Cost wise, while I don’t remember exact figures, this place tends to be a little pricey. Keep in mind that bar food’s expensive as it is, but just know that before you decide to go there. The atmosphere’s pretty standard for any place of this type, honestly. They’ve got plenty of TVs around the dining room and it’s not too loud that you can’t enjoy your meal and talk with whomever you’re there with. At the end of the day, I’ve started coming here less because it costs more than I’d want to pay but it’s still worth a try if you’re craving bar food and want to watch a sporting event of any sort.
Aaron J.
Rating des Ortes: 2 Markham, Canada
This Boston Pizza is really small and located one light west of Woodbine and Major Mackenzie. There’s a lot of parking in this plaza. My experience was a while back and there was no host or hostess to greet us for a while. It took a while for someone to come. The food was mediocre at best and service wasn’t that great. 2.5÷5.
Subata A.
Rating des Ortes: 1 Markham, Canada
Awful place to go to. The staff is rude. We have been to this location on 4 different occasions and everytime it is the same. We first went because we recived a promotion from Boston pizza and made the staff member aware the we came with coupons. Only after the meal did she mention that they could not be used at their location. The other time we went the food served to us was cold and we waited a very long time for it. Despite the fact that the restaurant only have 3 tables of people it was hard to flag down our waitress We tried ordering on the phone and the agent was very rude. When she had a hard time hearing us instead of being polite she hung up the phone. If you’re in the area I recommend you go to another restaurant because it’s not worth going to this one
Rowena S.
Rating des Ortes: 3 Markham, Canada
Food quality is not as good as before. Kids meal portion is smaller now, grilled cheese is not grilled at all, it doesn’t even look like its toasted, it’s just white, and the size is so small. Pizza is dry and can hardly see the pizza sauce. Staff were nice and friendly but slow. I waited for at least 20 mins for them to take my payment after they dropped off the bill(it was 6:30pm on Wed night, they weren’t busy at all, only 4 tables of families there)
Ayad F.
Rating des Ortes: 3 Richmond Hill, Canada
I came here on Aug 10th for $ 5 personal pizza. Pretty good for $ 5 but honestly I wouldn’t pay full price for that($ 12.99). I usually come here to watch PPV matches if all else fails. Over hyped. Tastes slightly better than fast food. This specific location is spacey and clean. Great service overall.
Steph C.
Rating des Ortes: 3 Richmond Hill, Canada
This review may be slightly bias only because we came when they had ANY individual pizza for $ 5. This is to celebrate their 10th anniversary. I wonder how they made money off that. They’re normally about $ 9 – 13 for the individual pizza so this was an amazing deal if you ask me! You would think because it’s the 10th anniversary, it would be $ 10, but some of the pizzas cost less than $ 10… or they could’ve upped the size to $ 10 for any small/medium/large har har! Unfortunately, only August 10th… maybe the next big anniversary! Side note: The schezhuan pizza did not have an individual size. It wasn’t crowded when we went in, mind you that we did go into the restaurant as soon as it opened at 11am. We had a lovely waitress for our table of 5. Service did take a while just for pizza to be honest but it wasn’t a big deal. They serve Starbucks coffee for those who are interested. Fyi, the coffee was $ 3, and we thought it was funny how the coffee cost just as much as the pizza. Overall, great experience — and my dad was definitely pleased with the price we paid! Be warn, they’re not going to tell you it’s $ 5 individual pizza — you have to ask and look for the minimum advertisement they have done on the restaurant. We saw a table of 2 and my dad was suspecting their meal probably cost more and we had a table of 5. I do have to say the FIRST time I came, I didn’t have the best experience as our waitress(Again, don’t remember the name) was definitely not considerate with my cousin about her dietary concerns and seemed impatient when she was trying to order from the menu. I’m just happy we had a better experience the next time we came around.
Maria C.
Rating des Ortes: 3 Markham, Canada
Pizza is good but it’s more than that here! We come here and always end up selecting one of their non-pizza dishes! Very spacious venue, high ceiling. We ordered: –Pizza burger. –Wings(8 pieces): pretty satisfying. Not small. –Side/appetizer salads are big –Main salads are huge –Shrimp tacos(come with 3tacos and a side) –Salmon entrée can get it with mash potatoes, latter side was huge. Kid friendly. The kids meal are done well and includes a drink and a big scoop of ice cream. Definitely has variety and tastes good.
Kara T.
Rating des Ortes: 4 Toronto, Canada
I have been to this location a couple of times and I have had nothing but great service here. I always ask for Ivy, because she knows the menu from the back of her head. She is very friendly and polite. I always see her checking on her tables to make sure all her diners are ok. The food is ok, it’s not the best but it is not the worst. Can’t really expect much from chain restaurants since a majority of it is frozen. I have been getting the same pasta every time I visit and the pasta is always inconsistent. The pizza is pretty good though and the desserts. Especially the brownie! You guys should totally ask for Ivy when you visit.
Karin M.
Rating des Ortes: 4 Toronto, Canada
They have a good selection on their lunch menu. Food was good and was served in good time.
Lisa P.
Rating des Ortes: 2 Toronto, Canada
A group member suggested this place cause of the wings. My group arrived today(aug 2) and had lunch! Server was nice and kind but not very talkative. Food ok very hot so for that i was happy! it was very nice not too loud for a noon time! I would go back for a single person or a group!
Spence W.
Rating des Ortes: 2 Vaughan, Canada
Here for lunch with a co-worker. Saw they had a patio and it’s a nice day. Ordered lunch special. Chipotle penne pasta. It was decent, not horrible. Very saucy and a little inconsistent in how some of the pasta was cooked. Croutons in salad were dry. Patio has a lot if cheap furniture. Basically what I expected.
Rachael T.
Rating des Ortes: 2 Toronto, Canada
The food is consistent with other BPs and the Calzone met my expectations of a healthier choice on their menu. However, I just cannot get over how poor the service was throughout the entire night, We started with a group of 5 in the bar and the waiter did not have more than 5 seconds of patience before running off. He took 2 drink orders, left to put them in, came back and took 1 food order, left again. When he came back, I put in my drink order and before I had a chance to tell him what I wanted to eat, he had already left again. This happened over and over again throughout the night, making it very difficult to say anything without feeling like we were a waste of time. Because of this, all our food came out at different times and by the time the last person’s meal came, the first person had already finished their food. When we were ready to get the bill, the same thing happened again. He came and went every couple of minutes to swipe the next person’s credit card… Never a thank you for our business. Maybe they need an extra person working at the bar… So all their customers don’t leave unhappy.
Jennifer K.
Rating des Ortes: 3 Markham, Canada
What if one night 3 of your favourite teams are playing at the same time, and you just have 1TV at home? Maybe come to this Boston Pizza’s location would have made you really happy? With 4 TVs right at the bar area showing Raptors, Red Wings/Boston and Blue Jays games at the same time and numerous TVs around tuned into Raptors’ Playoffs game, You won’t miss ANYTHING! Beers on drafts are a little boring. But if you are into Canadian or Coors, they do have a pitcher special on Game Night. Tuesday is Pasta Night $ 10.99 which is not a bad deal. Seafood Linguine was meh. And for me, I am just happy to drink my beer at the bar and watch my teams win!
Adde L.
Rating des Ortes: 3 Markham, Canada
I’ve been to this location several times, for dinner, drinks, or dessert. Their food: don’t ever come here for dinner ever!!! Actually I should say, don’t ever go to ANY boston pizza for dinner. It’s gross! No matter what you order, the pizza sucks(I thought it’s suppose to make wicked pizza), their pasta sucks, their wings suck. Drinks: just like any other bar Their DESSERTS however, will be the only thing I’m gonna praise them for ;). There’s so many awesome variety, unlike the boring and typical«CHEESECAKE» that some places only offer. Boston pizza has this amazing panookie thing where it’s a hot cookie(freshly baked?) with ice cream on top. And they also have something called chocolate explosion… And well the name sounds amazing enough ;) The staff are friendly though!
Jay T.
Rating des Ortes: 4 Richmond Hill, Canada
Love the gourmet pizza at Boston Pizza! The Amigo, Spicy Perogy, Tuscan and I can go on and on. They are all so good. What this Boston pizza made it stand out the most is the service I got. The server I got was very attentive and came to check up if everything was okay many times. Can’t wait till the weather get warmer to take advantage of the outside patio! Pizza pricing is def more expensive than other pizza places but you have to pay for what you get! Average price of the pizza: Individual — $ 12 — 8″ Small — $ 17 — 10″ Med — $ 26 — 13″ Large — $ 31 — 15″ Depending on which flavor you select it could be + or — $ 2 – 3