Cineplex Cinemas Markham & VIP

This newly built movie theatre is beautiful! The first time i came here i parked underground and the artwork was a really nice touch! The facility has security underground and on the main floor with surveillance everywhere. Dont be worried about parking your car anywhere :)
Ive been in the VIP section twice now and its defiantly worth a try.
The food is way over priced and i would rate the taste a ³⁄₅. I ordered the California burger with poutine. Wasnt a big fan of the root beer float either. The only reason i got the food was because of the hump date promo. (2 tickets and 2 entrees for $ 60)
The servers and customer service were great ⁴⁄₅
And the washrooms are individual which is also really nice and private.
I would come back to see a movie with s better experience but i would hold off on the food and stick to the popcorn (even though tickets are like $ 25 each!)

Modern décor, clean and spacious uptown theatre with underground parking. What else can I ask for?
Went for the VIP seating for a 2 hours+ movie and enjoyed the comfort in these huge leather seats. It is also a nice option to arrive early and be able to order food and drink at your seat prior to the movie. This place is my pick for watching movies now on.

Chose this location and used their VIP service this time to watch the new Star Wars movie and holy s**t the VIP service is awesome. Table service at your seat ?! We ordered a pitcher and had some brews while getting our minds blown from the 3d visual orgasms. A bit pricy but definitely a great higher class feel to a movie for you and your date. Next time I’d go for their Hump Date deal on Wednesday!

We went to watch Star Wars in VIP. The service was nice. But I was really hoping for reclining seats. The only seats that recline are the first row, which would be an awful angle for watching movies.
It was Saturday night, the theatre was really busy and rather chaotic, as expected.
Experience was alright overall, but for $ 25 a seat, I would like to be horizontal while watching my movie. Just saying.

Not bad modern theater. A lot of fun for the kiddies within their play area. Also for us ‘bigger’ kiddies. Good selection of eateries within on the main level. I heard they do have underground parking but wish they could expand the exterior parking area. Been here twice and would go back again in the near future. Perhaps experience the available IMAX.

This place was a massive sh#%show when Star Wars: The Force Awakens got cancelled due to «unforeseen complications» on 12/​27/​2015 (5:45pm showing). My family had 6 tickets for VIP 3D, and «the projector for the theatre is broken, no ETA on fix, sorry!!!» was the response we’d gotten.
Despite people being able to still pick seats downstairs, and buy tickets.
Despite me buying my popcorn and drink (albeit with SCENE points, but still!) and walking in only to realize there was no movie.
Despite there being *NO LATER SHOWINGS*, and all they were going to comp us with was one measly «VIP pass» (strictly «better» than an Admit One, because this let you into D-​BOX, IMAX, VIP 3D, whatever, *all included*; at least that was what they were trying to sell you). They weren’t going to comp you for the inconvenience. Heck, they weren’t even going to give us *two passes per person*, like they’d literally promised *EVERYONE ELSE AT THAT THEATRE THAT WAS STANDING OUTSIDE*. When my uncle called the manager out on that, the manager fed him some line, along the lines of «oh I’m sorry we have to treat everyone equally».
My aunt had to fight tooth and nail to get her 8000 SCENE points back (for 4 VIP 3D tickets), because they originally were saying they would just comp her the «pass» (the pass isn’t «better», by the way — 2000 SCENE points = 1 pass, and they were trying to pawn it off as being «worth» $ 25 — this is plainly untrue, as you can tell from doing basic math with what their other ticket prices cost).
Cool. Never going here again for a «special» film or event/​showing. Not worth the time, effort, or money. This management needs to get better customer-​obsessed hats on to make things up to angry Star Wars fans that only wanted to watch a single movie for a little while with their loved ones. I might come back if the rest of the world is on fire, or the management staff and their «sincerely (fake) apologetic attitudes» towards their «valued moviegoers» all get fired & replaced with better crisis-​trained employees, whom hopefully have more respect for the folks that took time out of their day to visit their establishment to watch a movie, only to get turned away because of «problems outside of their control» (it was totally inside of their control — theatres have backup projectors *for this very reason*; this isn’t a valid excuse anymore).
For the record, yes, I did see it the next day in IMAX3D, at the same location, because it was the only place that had openings (gee I wonder why?), but the seats left were *terrible* since everyone had picked way better ones, and two of the family members we originally attended with couldn’t watch it that day because they both had other plans (gee, I wonder why?).
So thank you, Cineplex Odeon, for ruining a nice family event & then comping us *barely* the value of our tickets /​time /​gas. I live a 40 minute drive away — thanks for literally *nothing*.
I’d rate this a 1/​5, but I’m giving a pity star because the movie was pretty good, and the IMAX 3D screen wasn’t half-​bad. Definitely not getting upgraded to a ³⁄₅ until they at least understand basic «customer obsession» leadership principles, though.
Wouldn’t recommend this place to watch any «special» movie — go there for the ambient noise of the arcade, or the normal theatres. If you go to a «special showing» (3D, IMAX, VIP, whatever), you’re taking a *massive risk* of getting your money, time, and good seats swindled (I’m still pretty salty about those lost seats — we originally had *DEAD CENTER AMAZING SEATS*, and the IMAX 3D one we had to sit off to the side… argh!!!) by a management team that cares for nothing more than to escort you out of the theatre with security if you try to argue (this happened with a reasonably jostled moviegoer after being told his 13 year old kid wasn’t going to be seeing Star Wars with his father, on the only day they had together in a long time).
Well done, Cineplex!

Finally after the long wait… Markham VIP opens its doors… One of the most impressive establishments in a very long time in Markham (excluding pan am)
This place is sooo huge you can get lost. it is still under some minor renovations as I think probably alot of businesses are bidding their way into here…
This is a one stop place… from dinner to movies to drinks after the movies… All you need is to stay here…
Me Va Me Express opened and it looks nicely renovated. Haven’t had the chance to try it out yet but I definitely will…
Cha Time — need I say more? my all time favourite BBT place finally made its way to Markham… love it!
Aroma Express — would you like espresso/​latte after the movies?
Underground parking is quite decent size but it can get quite packed during the weekends as this is probably one of the biggest theatres in York Region
My first choice when it comes to movies!

Love the whole VIP concept! We went for the wednesday hump day special, $ 50 for 2 tickets and 2 entrees– includes all mains except for flat breads. All entrees come with fries, $ 2 extra if you want to sub for salad.
We arrived a little early so we were waiting in the lounge area and decided to grab food and drinks. The server quickly came by to ask what we wanted and explained to menu which was great. It must have been a long day for her. When I asked her what was on tap, she listed out the options and I ordered one from the list in which she replied saying that it was only available in bottle? Confused*
The kitchen was backlogged so we didn’t get our entrees until we moved into the theatre. The food itself was great, I had a cali burger and fries.
Definitely recommended coming for wednesday special and order tickets online as they sell out pretty quickly. Not to mention underground parking so you don’t even have to step foot outside which is perfect on those cold winter nights!

$ 25 is sure steep for movie ticket. Yes the seat is comfy and yes it’s awesome to be able to order food delivered to your seat. But the whole VIP experience, I will save it once in a blue moon with my in laws.
On a side note — Wished I am able to order their poutine outside of the theater because honestly their sweet potato poutine was probably the best poutine I’ve ever had in the land of O’Canada! Okay, maybe the poutine has convinced me to return more often. Until the next big blockbuster hit!

New theater in Markham. There’s also option for VIP which is nice.
There are also a small selection of food on the main level (Thai express, about street burger, and me va me). You can conveniently grab a bite to eat before or after a movie.
I do not like the parking lot. The design is inconvinient. The theater has been opened for a little while, however, the main entrance is still blocked; and it doesn’t look like they are doing any work there. So I’m not sure when the entrance is still blocked.
Theres only one way in and out of the parking lot which is a HUGE inconvenience on Friday nights and weekends. It took us forever to leave after a movie.
This parking lot issue definitely is a deterrence for us coming here for movies on weekends

Definitely go for the VIP experience. The theatre is fairly new so not many people know about it. I have been to the theatre watching the VIP twice and it’s quite an experience.
First, there is underground parking that leads directly to the theatre. Once you arrive the VIP section is separate from the regular part of the theatre. You enter the entrance and there is someone to greet you. You have access to bar and restaurant for drinks and food but also can be served in your assigned seat.
Depending on the movie and time of day, you may have the whole theatre to yourself which is a bonus. Redemption using your Scene rewards was amazing before Cineplex increased the redemption rate from 1,000 points to 2,000 points. However, it is an experience that many should try if they are able to afford it. Cineplex still offers Wednesday date night which costs the same as VIP but include some food.
This theatre is clean and I only have been to the VIP here. I have not been to others so I have no way to compare but parking is super easy and it seems like a hidden gem at the moment.

Very new. Everything is amazing clean. Has VIP and IMAX, both desperately needed for the surrounding area. I took some pictures of the VIP theatre if anyone is curious. Comfy seat and good food. I usually do the burgers with a beer. Make sure to come here. I think it’ll be really rammed once condos nearby are done. Markham in general is really busy — miss the old days of farms etc. Hungry after movie??? There is a Japanese restaurant coming soon. Also a Me Va Me, chatime, Thai express, south st burger and subway located on the first floor of the building.

I love having a theatre closer to home! It also has arcade games and normally I wouldn’t waste money, but I got hooked to a couple games after a few tries and find myself coming back to just play.
Staff: They seem to be slow and inexperienced especially the games area. There was a kid deciding what to trade in her tickets for and she was humming and ha-​ing for like 10 minutes. During this time I felt like she could’ve asked if they needed a moment and served those who just wanted to add money to their card (how it works is you fill up your card with money and swipe it at the games to play and earn tickets which automatically go on the card). However ticket sales staff seem to be fast and efficient.
Theatre: I haven’t tried this VIP location but it is great that it has all these options. In terms of seating and sound I have no complaints. It’s possible that the comfort may be due to everything still being relatively new and they seem to keep it nice and clean.
Games: Although they can be fun, most don’t have a good cost to ticket ratio when you play meaning you’re bound to have a low return. And there were 2 or 3 games out of service so it detracted from the experience. However I’m hooked on some of them and can’t wait to go back (I know, it’s shameful to waste money like that but I got a high score on a game so it’s totally worth it to me!)
Although there are a few blemishes outside the movie theatre rooms, I feel that due to convenience for those in the area and the fact that the theatre rooms are clean and comfortable it gets a good score from me.

VIP experience review: Wednesday Hump Date $ 50 for 2 VIP tickets plus a food voucher for 2 entrees. If you watch a ‘3D’ movie, with the surcharge, it will be $ 63 instead of $ 50.
Came to the VIP bar 30 mins before the scheduled movie start time, decided to not order yet, but wait until we were seated in the movie theater before we place our orders.
I was quite impressed by how everyone greeted us and they all seemed to be very polite. I guess it adds to the ‘VIP’ treatment. Whenever you interact with staff, they always say ‘Welcome to VIP’, ‘Enjoy’, ‘Enjoy your movie’
Staff who takes orders are very friendly. It was good timing too, as they had just launched a new menu (pictures attached), and really took their time to explain all the new items in their menu. Over-​all service is pretty good.
After placing our orders, we only waited a few minutes before the food arrived, I believe we only waited 8 – 10 mins for our food. I ordered the quarter pound angus burger with fries. My BF ordered the jalapeño burger.
The food, in my opinion, was just OK and I found the burger bland. The fries were soggy. The best part was the buttery bun, and that’s about it. Nothing too special.
I like the comfortable seating as well, you can lift the middle arm-​rest to make the seats like a love-​seat.
Over-​all I enjoyed it, but wasn’t too Wow-​ed with the whole experience. But still I believe everyone needs to try VIP at least once.
Probably wouldn’t do this too often though as it is quite expensive.

Review for VIP experience — Very pricey for a movie night out. It will cost around $ 100 for a night out for 2. The seats are leather and more fancy than the standard theatre but still not too comfortable sitting there for 2+ hours. They reclined a bit with weight. The middle divider between your partner is adjustable it make it a loved eat, but it does not transform completely to a love seat and the middle still has a hard bump that makes it uncomfortable for anyone sitting there. Admission is $ 25 for VIP seats. It’s nice that you can reserve in advance and online. Once we got there, it was nice that there was a private door for the VIp (follow the red shaded flooring). When you get in there is a bar and bar dining area. A few monitors for sports. Nice private washrooms. We got to our seats and the waitress explained the menu. It is not the same menu shown at he front desk. Some items not there. We opted to order a few drinks (7 – 8 $ each). They came in glasses which was nice to have instead of disposable cups. I ordered a dessert item — brownie ice cream ($ 7) it was mediocre, too sweet. It came in a disposable plate which I did not appreciate too much. Popcorn to share. In total we spent less than $ 40 for the 4 items. if we had opted to eat lunch or dinner there, it would be a lot more. Howver the pricing for the entrees is not bad at all its around restaurant pricing $ 14 for burgers or $ 11 poutine. As well full wine bottles are affordable too. $ 28 for their cheapest red and $ 30 for their cheapest white.
The only thing I liked from the VIP experience was the ability to order alcoholic drinks for the movie. Else it was too expensive for the admission ticket.

The interior of this building is gorgeous. For some reason it remind me of the interior of an Asian mall only it’s a movie theatre. Floors were so polished and clean.
Since it was the first time at the theatre, finding it was interesting. It didn’t seem like google maps had the right location specifically until we realize when we were there we were looking at the back of the building. It’s probably because we were all expecting a large movies or cineplex signs like the other theatres. There’s underground parking if there’s no parking in the main area.
VIP experience time. I’ve been to other VIP theatres before and thought the two seats together were awfully close to the adjacent seats in the theatre. That’s how they can fit more people, and no reclining seats. It’s only the front row that had reclining seats but I don’t understand why you would sit at the very front row by the movie screen when you’re at a VIP theatre, except when there’s no more seats. It’s not a big deal, but other VIP theatres I’ve been to had reclining seats for the entire theatre and not selected seats.
Service was great! Every time I go for VIP experience, I tell people to go early for the VIP service. (Last time we were late and I felt there was no point in going to VIP at that point except for the chairs) You can order from their selected menus and they’ll bring the food for you. The food is OK, nothing exceptional but it’s just the same food as the restaurant food outside except on a disposable plate.

After hearing the hype for this new location, was glad to watch Jurassic Park here recently.
This place has a huge, incredibly spacious interior, with mostly white sterile flooring/​walls. I actually like this clean look, but I can see how others might prefer a bit more colour. Upstairs could definitely use more seating for those that decide to grab a bite before/​after their movie — there’s still plenty of unused space, so perhaps there’s a plan in motion.
The theater is conveniently located above a number of new restaurants and shops that should be opening shortly, including a ChaTime (so expect a ton of teens and young adults to be wandering about). The pretty decent Arcade/​Gaming area opposite concessions will ensure this too.
The concessions area was a pleasant surprise — in addition to the typical theater food, they offer burgers, poutine, and frozen yogurt. Part of the surprise was the very fair prices for said food. I actually wondered out loud to the cashier my belief that Cineplex Markham is merely luring us in with decent prices before jacking them up to the typically outrageous food prices at other locations hehe.
The movie experience is pretty typical for a newer Cineplex. Didn’t have a chance to try VIP yet, so cannot speak on that. Will be back

Finally a brand new theatre in Markham area!
The signage definitely really confusing but I was there in the early afternoon checking out the place and able to ask Security where the underground parking located and the construction workers also directed me to the entrance of the theatre.
VIP experience is excellent! The lounge area even has a patio that overlooks Downtown Markham (A lot of constructions still be the view will be great once everything is done in the area!) The drink/​food menu is a little different here compares to one inside the theatre itself as the lounge menu is more extensive.
Our server inside the theatre was able to get us the items that is «not» on the menu for «seat» service. But it was not too busy on a Wednesday night. Our food arrived around 10 minute after we put in our order.
I highly recommended getting VIP experience if you are a drinker. It was definitely fun drinking a cocktails/​beers/​wine while watching a movie! Drink prices is really reasonable with a cocktail 1oz for around $ 7.50 and up. I also like how they are served in real glass wares! The seats are super comfy!
Calamari ($ 10) was so tender and fresh! Highly recommended though the portion is small. Burger with Jalapeño ($ 14) upgraded our side to a Poutine ($ 2) was delicious. Maybe I expected the worse and all the food item exceeded my expectation. Tropical Sangria ($ 7.50) was also nicely made!
Will I be back for VIP experience? A big YES. But only if I able to arrive at least 30 minute early at least to enjoy the seat service and order an adult beverage. And if I using my SCENE point to redeem my complimentary tickets, FOR SURE!
I just wish this location going to have some earlier shows on weekdays especially Tuesdays as I would love to beat the crowds instead just coming here to watch movie after 6:30 pm.

Now that’s how everyone should go see a movie! The VIP experience was definitely awesome! Went with my best friend to finally catch a movie at this new theatre, but a couple things that could have been better though…
First off, the entrance is on the other side of the parking lot, and signage is a bit lacking. Makes it kinda hard to find where to go in when it’s your first time (we weren’t the only ones confused either!). Upon getting into the building, trying to get the VIP section wasn’t any easier. Again, an incredible lack of signage as there was no clear route to the VIP lounge. The staff at the front didn’t really explain much either. Would have been nice to have staff directing and at least asking if this was a first time visit to VIP, so that they would get a nice explanation.
With that being said, after we got in, it was beautiful! Excellent décor, multitude of staff (albeit standing around, but we were quite early), and even a patio, gazing beautifully into to-​be condos! Lol. And that was just the lounge area! The theatre itself was spacious with comfortable leather seats! We were the first ones to sit, so we had staff attending to us and explaining everything (finally). They were super nice as well! We ordered some food, which was decent, but probably not worth the price! Just make sure you show your scene card for 10% off. They do have a good system of orders taken on iPads, and sent to the kitchen, which gets brought to you in less than 5 min!
Overall, the seats eventually got rigid (as the backs don’t go down very far), the theatre was way too cold, and the whole night would have been a huge dent in my wallet had I not redeemed the actual admission via scene points! Definitely an awesome way to see a movie, but only if you have the scene points saved up. Probably not worth paying $ 20/​admission just to reserve your seat and get served some food. If I do come back, it probably won’t be for VIP!

We went to see Avengers last night and purchased the VIP tickets. The VIP lounge is a cozy area to sit and have a few drinks or some food before the show starts. We were quickly greeted and seated by our server who was friendly and explained how everything worked as it was our first time.
We ordered their Appetizer Sampler platter and a salad. The sampler contained boneless chicken wings, Mac and cheese wedges, crispy dill pickles and nachos. Overall this was a pretty good spread. My favorites were the wedges and dill pickles. The platter is going to set you back $ 17
The Signature Greens salad was also decently sized which had grilled chicken, cranberries, nuts, goat cheese and lettuce. Everything tastes fresh and it was nice to offset the unhealthy platter. The salad was $ 15 so in comparison the platter was much more worth it.
The actual theatre part of the VIP portion was great! The seats were comfy and well spaces between each person. The leg space in front was also nice as I’m a taller person.
Overall I enjoyed my experience here and the service was great. This is definitely worth it for longer movies. Make sure you save up your Scene points for this, currently 1,000 points covers the $ 25 admission! You also get 10% off the food in the lounge with a Scene points card.