Real Canadian Superstore

I don’t know why there’s such a low rating for this store! This is my go-​to grocery store because they price match and their produce is way better than most stores. I deducted a star because sometimes the cashiers are really petty with the price matching and won’t let you if the fruit doesn’t come from the same place. Really?
But for the most part they are good about it. They are also really fast at it so there’s never an issue for the people waiting behind a price matcher.
They have a HUGE gluten free selection, similar to what you would see at fortinos (same company anyways). They sell some baked goods (all but gluten, PC brand) in the bread section and then they gave a couple rows of gfree and organic stuff, including a freezer section. You just have to be careful as a lot of the organic is grouped in with the gfree and much of it contains wheat, so be aware of what you’re picking up. There’s a huge variety of brands if you have preferences, and all sorts of snacks, baking ingredients, boxed mixes and more. The store is massive and has a non-​food section in the middle that sells kitchenware and joe fresh clothes. There’s often great deals on the kitchen stuff once it’s been there for a few weeks.
Great store and nice and close to home!

This is the closest grocery store to my home & I prefer to drive further to AVOID this place. They often have basic essential items either not in stock or moved. It is poorly organized. Nobody that works there seems to know where anything is, even if you try to go to the Customer Service desk. You have to bag your groceries yourself & end up having to speed while doing it because a long line will be waiting for you as many aisles are not open. The ONLY pro is it is open late hours. Otherwise it is packed like a ZOO most of the time.
Meats & produce not the highest level of «fresh»

So I’m still not quite sure what exactly Real Canadian Superstore is supposed to be. Is it just a bigger version of Loblaws with more stuff (i.e. Joe Fresh, dry cleaner, Wine Rack, etc.)? Because there’s a Loblaws near my work that has all of that stuff except it’s called, well, Loblaws. Perhaps it’s the discount version? Well no, that would probably be No Frills. So I’m still confused. Anyone? Doesn’t matter, not important.
Anyways even though I’ve been going to this location for ages I think I may be done with it… it’s just too much of a zoo. I had to stop by on my way somewhere else (a Unilocal event, actually!) last night and gave myself what I thought would be ample time to pick up only a few items. Oh good, cat litter is on sale, too bad there’s absolutely none left on the shelves! I think this happened last time as well. At least it’s not as bad as the time they were completely out of carrots. I mean none at all. No big carrots, no baby, no organic, nothing.
They had the other things I needed (sadly not on sale) but when I got a look at the lineups, I said «forget it». Wednesday at around 6:30. And it’s always like this. Evenings until probably around 9:30 and all weekend long. If I didn’t work during the day like most people do, I could pop in when they’re (possibly) not busy. But I do, so that doesn’t work out so well. I put the couple of items I had in my cart back, which took another five minutes probably, in no small part due to the stray carts littering the aisles. Am I the only person who returns their empty cart? Seems like it.
This leads me to the reason why I really don’t like RCSS. I can deal with things being out of stock and stuff left behind in the aisles and the lineups. I actually don’t blame the staff there. I ended up coming back on my way home because I desperately needed wine glasses (having finally broken all of the previous cheap ones I had before) and the 12 that they sell for $ 12.99? Can’t go wrong. The mini umbrella from Joe Fresh for seven bucks? Love it. And when you can actually access them, the people working there are quite friendly, happily directing me to the umbrellas and allowing me to circumvent the STILL large lineups at the two open cashes by letting me pay at customer service (I smooth talked them).
No you see, the reason I can take RCSS anymore is the people who shop there. This is totally unfair to the place itself but it’s true. They move like livestock. Always. In the parking lot, in the aisles, while waiting in line, everywhere. I don’t know what it is about this location but it has to be the most zombified supermarket in existence. Twice as I was trying to zip my way around and return my cart, I got into collisions. The first time was the result of two (!!) abandoned shopping blocking my path and some folks who either didn’t see me coming or didn’t heed my plea to let me pass. I knocked a bunch of stuff to the ground (I did pick it up). The second was a fellow who had just finished his transaction and was S… l…o…w…l…y moving his cart out of the store. I accidently clipped him a bit and when I profusely apologized, he turned to me with a blank stare and I think mumbled something. Is there some sort of chemical plant next door that I’m unaware of? One that the staff has developed an immunity to but severely incapacitates all of the customers except for me? Yikes.

This store has not let me down. The fruits are fresh, lots of choices, price matches other stores and kept very clean. Their no tax event is something to watch out for, they save you quite a bit of cheddar.
I don’t think there’s any difference from any other stores as far as general products. But the experience of shopping in a nicely lit place and spacious isle. I don’t feel so cramp and wanting to get out.
The gym upstairs, is like a constant reminder that I need to eat healthy. So kudos for that. Superstore you’ve made me eat a little healthier.
This will always be my go to store. No one comes close.

It’s a grocery store. It’s relatively clean, but there are never enough cashes open. They do accept PC Plus though so that’s a plus. And a pun. Not a massive foreign food section but can do in a pinch if you can’t get to a great Asian grocery store. And it has self-​checkout, it’s just too bad you don’t have to pass a really difficult test to use it, because sometimes you get stuck behind people who just do not get it and should have gone to one of the cashiers. There is a dry-​cleaner, a PC Financial, a place you can eat and a bunch of other services. Plus it’s open relatively late. It’s laid out perfectly acceptably. But again, there’s nothing THAT special about this store. And the lack of cashiers open at any given time is a major downside.

This grocery store is always out of stock on so many items. The Manager needs to work harder at restocking the shelves and ensuring items are ordered right away. The Florist overcharges for wrapping paper for flowers. I will not buy flowers here again! Parking lot is in poor condition, it requires a complete resurfacing.

I don’t know what it is with this store, but I walked in and it felt «dirty». There were too many stains on the floors and some veggies lying on the floor as well. Nothing wrong with that, it happens at all grocery stores. It also could be the lighting.
If you go to the one in Oakville on Trafalgar, that one feels so much cleaner just because of the brighter lighting.

Ever since this changed from a regular «Loblaws» to a so called «Superstore» its been completely downhill. I have been going here for years mainly because its conveniently close to my house but also because I love PC products. I keep hoping it will improve and tell myself I will give it another chance but I have absolutely had it with them and will rather drive 8 mins to the Sobeys nearby. The shelves are CONSTANTLY barren and whatever is left in a complete disarray. How is your skim milk 3 days from expiry and some are actually expired? Often there is not even milk left or eggs except for a pittful 2 cartons of dirty broken eggs. I look for Haagan Daaz and they have 7 boxes left of one flavour, scattered over multiple shelves. I came back ONE WEEK LATER and there are TWO boxes left of that 7 that was there a week ago. Really??? How lazy and incompetent are you staff and managers to allow this? Produce is often mouldy and rotted and I had to drive to a different supermarket just to buy green beans and tomatoes. Ridiculous. The staff is completely no help at all, I asked 3 different employees to kindly direct me to the PC frozen foods, after having to search 10 mins + to even find a worker. I was met with «I have to go and ask» and after waiting another 10 mins for them to return I was given the answer «Just look in the frozen sections». The next employee tells me «They moved everything around I don’t know, just check each freezer». The next one just never returned after telling me they will find out. There is never anyone at the meat counter, nor is there a buzzer to call someone so I have to find myself yelling «EXCUSE ME!!!» repeatedly to a likely empty back storage section. Finally I just gave up and settled for the prewrapped fridge section. I have also been met with «We have no ground beef this week» and «we’re out of bananas». These are staples that are unacceptable not to have. The lineups are always ridiculously long as hardly any cashiers are open even on a busy Friday night. The whole front cash area just ends up being congested with people trying to line up but have nowhere to stand and wait with their carts and no one can even pass. Overall, the store is just one big hot mess and an embarrassment to the Loblaws brand. PC brand is not worth this much aggravation.

Since it’s nearby, this is my go-​to grocery store! Having said that, it obviously lacks in certain departments.
Yogurt/​Dairy — Very limited selection of brands. They may only carry 2 – 3 brands of milk, no Natrel in bigger cartons/​bags! And the yogurt selection, especially Greek, SUX with crappy brands that are chalk full of sugars, corn starch OR simply PC brands.
Organic Section — Also limited selection, esp. in produce. If they do have it, it’s $$$!
I’ve noticed within the last year or 2 that RCSS have ramped up their PC brands which aren’t cheaper, especially their black «foodie» label. As far as I’m concerned, this branding leads to less choice for consumers and this isn’t a good thing! :(
Bonus: I do like that they price match, even with produce! So over the weekend, I was able to get a bag of 5 avocados for $ 1.88, as opposed to $ 2.77, red pepper for $ 1.99, instead of $ 3.99/lb, etc. You do hafta bring in the competitor’s flyer to show cashier, so saving money does require some planning!

Chain stores are supposed to look and feel identical to each other but this one sticks out like a sore thumb in a bad way. Though it has the usual large box feel with spacious aisles and tall ceilings, you noticed the small stuff immediately. There’s dirt in all the corners, wilted leaves on the floor, the vegetables are all in a sad state, and none of the employees look you in the eye. The Superstore on Winston Churchill feels like a Loblaws and this one feels like a No Frills.
With its vegetable and fruit section, they had a lot pre-​packaged and pre-​washed vegetables and salads compared to other Superstores. Most of the vegetables were soft and already on their way to be shoved onto the clearance aisle. I tried to find some of the fruits that were listed in the flyers but they were MIA. When I asked an associate, he said they should be there. When I asked him to point them out to me, he said they are probably sold out. Considering the flyer came out the day before I arrived, this seemed unlikely or that area really hate their doctors (I was trying to buy the Fuji apples).
When I went to their healthy organic area, I noticed they had a small selection and all of it was nearly stocked with PC brands instead of others. There was no Liberte, Amande, Western, or any other brands. The rest of the items were out of stock or not even listed as an option. This same theme is throughout the entire store. Even their Joe Fresh area was small, limited, and sparsely stocked. The only areas that were well stocked was their cookie and chip area.
I’m not sure why this store is in such poor management but save your time and head over to either Winston Churchill Superstore or go north a few minutes to the T&T or Oceans for some good groceries.

I loved this store. It’s much bigger than any grocery store that I’ve been to in the United States; it’s also much cleaner and spacious, whereas US stores tend to be more cramped.
The first time I stepped foot into the store I was surprised by some quasi-​primal screams only to realize that a fitness center was located on the upper level — pretty cool! There’s also a seating area upstairs, though I did not investigate further to find out how to get up there.
We found everything we needed for a quick grilling session, as well as sandwich fixings and snacks to take on the road. The kid working the deli counter wasn’t terribly friendly (or happy) but he did the job quite well.
The bread selection is huge! They also have a wonderful display of flowers for sale — flowers that looked much healthier than any I’ve ever seen on this part of the continent.
God. I’m such a tourist.
A downside is that each plastic bag costs five cents; on the other hand, the plastic bags are of excellent quality. Not that we needed them or anything.

I usually shop here because it is convenient and generally has everything in one place.
The problem I have with this place is the employees. I rarely have questions or need to interact with them but every time I have, they were ALL ASSHOLES! Seriously… I wonder if a condition of employment is that you are willing to be a dick to customers. Whatever. I keep going back but once I move away I will definitely not miss this store.