Hotel Le St-James

I can’t say enough great things about this hotel. From the moment my driver pulled up, service was impeccable. My bags were taken to my room, my room was upgraded, my doors were open, check in was superb, every step of the way was a smile and great service. I’m a lifetime visitor to this hotel! They couldn’t do enough.

Fantastic beautiful hotel. Although we made a mistake during booking, the staff went out of their way to accommodate us. We I won’t bore you with the details, suffice to say, you will be unbelievably impressed. They upgraded us to a luxurious suite. Cannot compliment them enough. Thank you Robert Vandette & the lovely Tara.

After a horrible hotel that we started at, I called AmEx Platinum services and said, help me find a nice place in Old Montréal. We chose this gem, which is one on AmEx’s fine hotel and resorts program. That programs gives you added benefits, such as noon check-​in, free upgrade if available, breakfast for two and usually a special like $ 100 dining credit.
This hotel is fantastic. The staff is top notch. We were upgraded to a very lovely suite. The amnesties are fantastic. The bed super comfortable. And I love turn down service!
My only complaint is no coffee in the room or in the lobby.
If you are looking for a top notch hotel in a lovely area of Old Montréal — this is the place. It is quiet, opulent and close to everything!

Gives the Ritz a run for its’ money. Beautiful décor… classic not cheap chic. Staying at this hotel is an experience. Staff is vey attentive and make you feel at home. Perfect location for all of Montréal’s great places to offer. My wife and I planned to do a lot more than we did but we stayed in the hotel instead… just so cozy. Try and stay in suite.

Very beautiful and historic hotel situated in a 1800’s bank. The décor and atmosphere was very rich and historic feeling. The hotel is not huge and felt very home like. The staff was very attentive and accommodating. I stay in a lot of high end hotels all over North America and the room was one of the best. The bed was very comfortable and the layout was very usable. The bathroom was all marble and spacious and the shower had adjustable temps and fantastic water pressure. They have a black out shade, sun shade net curtain and then another curtain for the windows which made it an incredible sleeping experience with how dark the rooms could get. The restaurant and bar area is incredible with a lot of detail and the old bank lobby setting made it really unique. We did not use the spa but it looked awesome. 24 hr room service was on point, overall this a great boutique hotel.

Quelle beauté !Merci de m’avoir permis de prendre des photos .C’est classique historique et riche de souvenirs de la vie de Montréal!

Service was good. A bit under staffed. The restaurant/​bar in the lobby is a place to see and be seen. The location of the hotel is magnificent.

This was our first stay and we will definitely come back if our travels bring us to montreal.
It was newly renovated a few years back so has an old world feel with modern convenience. The location is good near square victoria metro. Our junior suite had two bathrooms, a very big bathroom and nice sitting area.
Service was good from the front desk to housekeeping to spa and restaurant. The spa is cool as it is in the old bank vault in the basement, but dont worry its not claustrophobic at all.
My only complaints are
1. The rooms do not have a ton of light. I dont know why most hotels skimp on lighting. They should just stick in lots of can lights and if they want ambience use floor lamps on top of that. I wouldnt want to have to work all day in this room but it would be fine for a normal in and out business trip. Notably there was little light by the room safe so you need to be careful what you put in it.
2. The rain shower dripped even when it wasnt on. It wasnt awful but those random cold drops were not helpful.
3. There is plenty of storage in the room but could be laid out better. There was a valet closet, two nightstands and then a hanging closet, all separated by the bed and decent distance. A minor point but it seems like something you could design better.

This hotel is rich with history and design. The lobby isn’t huge but they have a wonderful reading room. The front desk is staffed with very capable personnel. Whatever you need it’s available within minutes.
I needed a reservation at a restaurant and the concierge took care of it within hours. It was a Saturday evening and he still got it done.
My room was a junior suite, not bad but not what I expected in a suite. The bathroom
was great and bath products very high grade. When I return to Montréal I probably won’t stay at Le St. James, not because I didn’t like it but I’d rather stay in a hipper neighborhood. Something close to the bars and cafes.

My boyfriend took me to Montréal and we stayed here for a night. It was SO nice and the service is great. Book through a travel website and they’ll usually include a free breakfast. They were very accommodating and nice here. I will definitely stay here when I come back. The location is also great.

«The Hotel Le St. James is not a boutique hotel, it’s a palace,» so true.
Owner Lucien Rémillard really gets the right chemistry down for this hotel.
Here’s a place where if you have to ask the price of anything, yeah it’s going to be too expensive. But if you don’t mind dropping a G-​note for quality, luxury and the best in service, you’ll leave happy.
For North America, to have a hotel with service at this level is unheard of. It’s just a step below full butler service that you’d find overseas.
The guestroom we had was fantastic. The service above par. Even the valets were great. We had three dozen roses traveling with us from Valentine’s Day, and the valets secured them in the backseat of our luxury car. They tied them in and invested some time in making certain they had a safe journey to the airport for our chartered flight home.
Trust me when I say, there’s a reason Bono and Elton John stay here.

A gorgeous hotel with impeccable service.
I stayed here with my grandmother for my cousin’s wedding weekend.
There’s a small lobby with a beautiful library that offer free WiFi.
We had a beautiful room. Two large flat screens and a nice sitting room. The bathroom was awesome: all marble with a tub and a shower, Kohler fixtures, AMAZING water pressure. They were completely accommodating to my grandmother, who hadn’t travelled in several years. Room service was prompt and pleasant. Comfy beds. Everything was very clean and well kept.
Sure, it’s pricey. We had lunch in the XO restaurant, which is gorgeous, but I wouldn’t recommend it to eat — 5 of us had green salads and it cost over $ 200! A latte for $ 8. Ridiculous.
But be sure to check out the spa, which used to be the vault (the hotel used to be a bank). Stone walls and vaulted ceilings are gorgeous.
I would love to stay here again on my next trip to Montréal!

Great service. Very polite. Very funny bell men. Only problem they all like the Montréal Canadians.

My wife and I spent the weekend in Montréal, and were disappointed in the level of amenities provided in this five-​star hotel. We anticipated that there would be a comfortable lounge with multiple seating areas and service for drinks or light appetizers, and instead there was a shabby «library» adjacent to the drafty main entrance, which served as a waiting room for guests checking in. Not a place you want to sit and have a drink. There is not really a lounge in this hotel at all. The fitness center was promoted as being «state of the art» although there was one treadmill, one weight machine, and a couple of other pieces of equipment in a basement room. The «spa» is one treatment room with stone walls, and there are zero amenities available to hotel guests. The steam room is really just a steam shower, and you cannot access this unless you have purchased a treatment in that room. There is not even a bathroom at the spa level, nor is anyone sitting at the desk unless they are waiting for an appointment. My wife found this basement area to be creepy, and I found it to be nowhere near a five-​star level. The breakfast included with our booking turned out to be a continental breakfast only, which was adequate for us, but perhaps not for someone else — lesser value than I expected. I was particularly insulted, however, by the fact that I was charged $ 6.00 for a cup of regular coffee in a take-​out cup. I came to the lobby early in the morning looking to bring coffee upstairs while I did some work, and was astounded at the nerve of the hotel charging this much for coffee — they need to get a clue from the Four Seasons about service — free coffee in the morning is five-​star — this was not. This charge for the coffee was consistent with the $ 20 per day WiFi charge we were compelled to pay — let’s get real about service — free internet is service-​oriented, charging for it, let alone $ 20 per day for it, is not. Other than these complaints, the room was very nice and comfortable, and the hotel location was great. What nearly made up for the hotel’s shortcomings was the excellent concierge staff, particularly Simon, who were so accommodating and knowledgeable about what we New Yorkers would want to do and see. They sent us for an incredible meal at Barroco, which really made our trip, and were so informative and responsive. Overall, we will never stay at this hotel again and I do not consider it to be a five-​star hotel, although the staff was well-​trained and accommodating.

Beautiful hotel, I actually took pictures of a few of the furnishings in the room. Molton Brown products which I love, beautiful marble bathrooms (although I would prefer a bathtub) with huge showers. My only negative was that when I went downstairs to get a coffee in the morning, the bar happily gave me one in a to-​go cup. They also happily added $ 8 to my bill… for coffee… I think all high end hotels should have free coffee but if you are going to charge for it, at least try to stay under what Starbucks charges for a triple dolce nonfat carmel latte red-​eye.

I went there for brunch with a couple of friends. The location is one of the best in Old Montréal, however, this brunch was a bit overpriced considering the quality of the food.